Dairy Queen Grill & Chill

1111 E 1st St, Clovis
(575) 763-1497

Recent Reviews

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sharlyn palacios

yall need to hire new people! the girls that work up in the front have just ugly attitudes, i don’t understand why they’re there if they’re just going to be ugly towards people, please help these girls with their attitudes and interactions with customers. do better!

Atmosphere: 1

Food: 1

Service: 1

Rick Jasso

Good food and Freindly

Atmosphere: 5

Food: 5

Service: 5

D Bebber

There were three of us when we made our visit to the Dairy Queen at this location. All of our orders were fairly simple and do not take them long. I believe we waited for about 15 minutes. There was an issue with the ice cream machine and that is not always a manager’s fault or even the staff’s. An issue outside of the staff’s ability to control occurs, good management and leaders adjust, act professionally, and fix the problems. I don’t mind waiting when some thing outside of the workers control seems to impact the flow of traffic; unpredictable events occur all the time. However, was very disappointed in the Language of the employees as we were standing there, waiting. This manager was setting the bar and tone with profanity laced comments to the staff at a volume customers could easily hear. It was not only unprofessional it was disrespectful. I will not be returning to this location. Those who hold positions of authority at this location did not know how to conduct myself in a professional manner. It’s a failure of leadership and a sad reflection on the location and company. Sure the location is clean, but dealing with staff in front of customers as the manager did is inappropriate and extremely problematic.

Atmosphere: 1

Food: 4

Service: 2

Christine Jolly

Went there at 9:40 and lady said what can I get you then she said oh we closed they just wanted to leave early some people need a job I guess they don't

MacKenzie Laursen

Over 40 minutes for food. Went to talk to a worker....they haven't even started cooking it yet. Stopped for something quick lmao could have gone to an actual restaurant where the food is halfway decent, paid, and left in this amount of time.

Atmosphere: 1

Food: 1

Service: 1

Lynda Chrisman

I stood at the register for at least 5 minutes waiting to be waited on before anyone acknowledged me waiting and I was the only one there! I finally stopped a girl and asked if anyone was there to take an order and she said everyone was busy. She took my order but seemed irritated and I waited again for 5-10 minutes for my shake, which was barely mixed and not good. I won't be going to thus Dairy Queen again. If you're in a hurry, waiting 20 minutes to get a shake is ridiculous.

Atmosphere: 3

Food: 2

Micah Massey

The staff was very friendly! The food took a couple minutes but it was amazingly fresh! Best experience I have had at a Dairy Queen location in a long time!

Food: 5

Service: 5

Brand E

Friendly and helpful staff and the store has been remodeled recently. It was very clean, especially the bathrooms. We had a complicated large order and it came quick.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: 6-PC Chicken Strip Basket, Chocolate Chip Blizzard, Small Burger with Onion Rings

Lori Lynch

The manager was very friendly and helpful. The food was fresh and hot. Fast service. The dining room and restrooms were nice and clean.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: 6-PC Chicken Strip Basket, Fries

Dirtyboot Mudd

Very friendly and the food was good. Inside was nice and cool to escape the heat. Restroom was very clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries

Savannah Guerrero

The customer service is awesome here the food was fast and hot. I just love coming here. The people here are great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Chicken Fingers

Katie Hertel

I stop here every Thursday before work for lunch and I am never ever disappointed! They're so sweet and never get my order wrong or forget my honey mustard!

Atmosphere: 5

Food: 5

Service: 5

Rebeccah Martin

The sign on the front door says the store closes at 10 pm, but when we tried to enter the dining area at 8:48 pm, the door was locked. I knocked on the door and the employee cleaning in the dining room never even looked up or acknowledged us being there. If the dining room closes earlier than the drive thru, advertise it that way.

Atmosphere: 2

Food: 4

Service: 2

Sarah Ward

Food was excellent. Bathrooms were very clean. Great stop on our road trip.

Atmosphere: 5

Food: 5

Service: 5

karen boughan

The Manager is the reason we return. Food is hot and fresh. Customer service is excellent.

Kid-friendliness: Great customer service for my kiddo.

Atmosphere: 5

Food: 5

Service: 5

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