I just move to clovis and I have try to bring my daughter to the playground here and every single time they kick us out for dumb reasons related to cleaning or party reservation , I understand they need to clean but they dont have to kick us out just ti clean 2 tables , food is good but employees are so rude
Atmosphere: 1
Food: 5
Service: 1
Elizabeth Chavez
Food was cold as usual the hamburger patty was raw again.
Atmosphere: 2
Food: 1
Service: 1
Thomas Taylor
Check your orders before leaving. I was shorted twice at this location.
Atmosphere: 1
Food: 1
Service: 1
maureen
burger meat was undercook. Scary and gross.
Atmosphere: 1
Food: 1
Service: 1
Christopher Seglem
Fast service and my order was correct!
Atmosphere: 5
Food: 5
Service: 5
ROJ F
The service is slow and the burgers are nasty. like why do the buns genuinely come out wet? like they dunked it in the toilet before handing it to you or something. not going to eat wet bread and I even try to give them a second chance and it was still wet just gross
Atmosphere: 1
Food: 1
Service: 1
Charm Herrington
So 6 years later, and they still cannot get it together. Ordered Mcdonalds on 14th with DoorDash. Fries were cold, alley cats got those. Sandwich tasted like it was made hours ago. The only thing that i ordered that was good was the dr pepper. Seriously do better. Cannot wait for Whataburger to hit doordash! (From 6 years ago) If I could give a Zero that would be the score. Early morning crew gives less than tolerable service, crew is rude, wait times are horrible, just ridiculous!!!
Atmosphere: 1
Food: 1
Service: 1
Kaci N
They basically called us a liar and wouldn't give us our happy meal that we ordered after they forgot it. We placed an order on the app, went through the drive through and were asked to pull to the second pickup window and wait. My husband thought they said to pull around and wait, following the signs that say to do so. Someone came out with our order but couldn’t find us. We saw her with our order with our happy meal with it. She went back inside since she couldn’t find us and we flagged her down when she came back out again. A different girl brought our order but no happy meal this time. Only 2 brown bags and 1 drink (we got our other 3 drinks at the window). My 12 year old son decided to run in with our receipt and they argued 4-5 times back and forth with him. He said the manager did as well, that she had a manager badge on her shirt. He said they were rude to him. My husband went in and they told him no, they gave us the happy meal and argued with him as well. He ended up having to buy another one for our daughter. Livid is a nice way to put it for being called a liar when we didn’t receive what we PAID FOR. We were driving a new Raptor with a Christian decal on the back. We SO LOOK LIKE THE TYPE THAT WANTS OR NEEDS TO LIE TO STEAL OR GET A FREE HAPPY MEAL. Common sense is gone in this generation of people working there. It’s plain scary. I decided to call after we left to try to get a district manager’s number because of the way we were treated. I spoke with the manager at the store that claimed they had no idea what happened. If there’s only one manager in the store then… ok. Sure... They said they were very sorry and said I’d have to come back to the store to get a refund. We live 4 1/2 hours from there and aren’t going to turn around for less than $4. I told them it wasn’t about the money and that i just wanted them to talk to the employees and explain to them that they can’t treat customers like that. Will that happen? Probably not. It is McDonald’s after all.
My daughter went to McDonald’s on 14th St. and ordered a drink and she noticed that there was a spider frozen in the ice inside of her drink
Keyonta
Every time I come I never get my sauce and when I notice I have to wait 10 minutes in line for my dipping sauce. And tonight I got a spicy wrap with extra cheese lol they gave me light cheese and extra spicy sauce with a hard tender. This is getting ridiculous can’t even get one wrap right and I work fast food which makes this more frustrating. The kitchen really doesn’t pay attention
Food: 1
ricki white
At 115 I ordered it is now 140 on a wait on 2 fresh frys because ours where cold. It's under four mins. The manager comes out between this time and gives us out Big Mac sauce only and then said give him a sec. I end up having to pull around because at this point it was 136 when I get up to the window, the little boy at the window ask for the Fry's back okay so we gave him one bag that the fries had dumped out in with that box well then he comes back and says do you got the other box or no?, so we inform him that he could have the other bag that has the other french fry box in it that had the trash in it because it dumped out in the bag. The manager is only given one bag and comes over and starts yelling at us like we are trying to steal fry same we ate all the fries but there was two different bags. He is rude and then tried to park me again which would have left me here even longer and then would only give us one barbecue sauce for two medium french fries six nuggets and and our sandwiches. And then acted upset when we asked for more. It is not the young boys fault is completely the managers let me go order a drink I wonder if it'll let me. Then to top it all off the fries were actually overcooked. Then I decide that I needed to order a Coke to go with it so I do another pickup order I'm just a large Coke I get up to the first window the boys there blonde boy does good then the next window this little girl is the only one working because the manager and all these boys are back there playing laughing and hee hawing. So I actually had to wait again just for my large Coke because she's having to take orders and do drive window while they're back there playing. The service was horrible. I need to know them your number I don't know okay God I wish you wouldn't make me do this I hate this actually I don't but I ain't telling him that. The manager needs more training and to realize that he's not one of the crew any longer he is a manager and has a job to do. It was order 20 on kiosk 13 side one
Atmosphere: 3
Food: 2
Service: 1
Opel Flores
Employees here are awesome
Atmosphere: 5
Food: 5
Service: 5
Nick Arington
Came in at 8:45pm didn’t leave until 9:20 just for some ice creams and a happy meal, service tonight was a joke and having someone pull up to wait almost 40 minutes for ice cream is insane. Also had 10 other cars waiting before us. Manager need do do something about there night staff.
Service was nice. Green eggs 🤢
Atmosphere: 3
Food: 1
Service: 4
I just move to clovis and I have try to bring my daughter to the playground here and every single time they kick us out for dumb reasons related to cleaning or party reservation , I understand they need to clean but they dont have to kick us out just ti clean 2 tables , food is good but employees are so rude
Atmosphere: 1
Food: 5
Service: 1
Food was cold as usual the hamburger patty was raw again.
Atmosphere: 2
Food: 1
Service: 1
Check your orders before leaving. I was shorted twice at this location.
Atmosphere: 1
Food: 1
Service: 1
burger meat was undercook. Scary and gross.
Atmosphere: 1
Food: 1
Service: 1
Fast service and my order was correct!
Atmosphere: 5
Food: 5
Service: 5
The service is slow and the burgers are nasty. like why do the buns genuinely come out wet? like they dunked it in the toilet before handing it to you or something. not going to eat wet bread and I even try to give them a second chance and it was still wet just gross
Atmosphere: 1
Food: 1
Service: 1
So 6 years later, and they still cannot get it together. Ordered Mcdonalds on 14th with DoorDash. Fries were cold, alley cats got those. Sandwich tasted like it was made hours ago. The only thing that i ordered that was good was the dr pepper. Seriously do better. Cannot wait for Whataburger to hit doordash! (From 6 years ago) If I could give a Zero that would be the score. Early morning crew gives less than tolerable service, crew is rude, wait times are horrible, just ridiculous!!!
Atmosphere: 1
Food: 1
Service: 1
They basically called us a liar and wouldn't give us our happy meal that we ordered after they forgot it. We placed an order on the app, went through the drive through and were asked to pull to the second pickup window and wait. My husband thought they said to pull around and wait, following the signs that say to do so. Someone came out with our order but couldn’t find us. We saw her with our order with our happy meal with it. She went back inside since she couldn’t find us and we flagged her down when she came back out again. A different girl brought our order but no happy meal this time. Only 2 brown bags and 1 drink (we got our other 3 drinks at the window). My 12 year old son decided to run in with our receipt and they argued 4-5 times back and forth with him. He said the manager did as well, that she had a manager badge on her shirt. He said they were rude to him. My husband went in and they told him no, they gave us the happy meal and argued with him as well. He ended up having to buy another one for our daughter. Livid is a nice way to put it for being called a liar when we didn’t receive what we PAID FOR. We were driving a new Raptor with a Christian decal on the back. We SO LOOK LIKE THE TYPE THAT WANTS OR NEEDS TO LIE TO STEAL OR GET A FREE HAPPY MEAL. Common sense is gone in this generation of people working there. It’s plain scary. I decided to call after we left to try to get a district manager’s number because of the way we were treated. I spoke with the manager at the store that claimed they had no idea what happened. If there’s only one manager in the store then… ok. Sure... They said they were very sorry and said I’d have to come back to the store to get a refund. We live 4 1/2 hours from there and aren’t going to turn around for less than $4. I told them it wasn’t about the money and that i just wanted them to talk to the employees and explain to them that they can’t treat customers like that. Will that happen? Probably not. It is McDonald’s after all.
Atmosphere: 1
Food: 3
Service: 1
No bbq sauce
Atmosphere: 1
Food: 5
Service: 3
Restaurantji Recommends
My daughter went to McDonald’s on 14th St. and ordered a drink and she noticed that there was a spider frozen in the ice inside of her drink
Every time I come I never get my sauce and when I notice I have to wait 10 minutes in line for my dipping sauce. And tonight I got a spicy wrap with extra cheese lol they gave me light cheese and extra spicy sauce with a hard tender. This is getting ridiculous can’t even get one wrap right and I work fast food which makes this more frustrating. The kitchen really doesn’t pay attention
Food: 1
At 115 I ordered it is now 140 on a wait on 2 fresh frys because ours where cold. It's under four mins. The manager comes out between this time and gives us out Big Mac sauce only and then said give him a sec. I end up having to pull around because at this point it was 136 when I get up to the window, the little boy at the window ask for the Fry's back okay so we gave him one bag that the fries had dumped out in with that box well then he comes back and says do you got the other box or no?, so we inform him that he could have the other bag that has the other french fry box in it that had the trash in it because it dumped out in the bag. The manager is only given one bag and comes over and starts yelling at us like we are trying to steal fry same we ate all the fries but there was two different bags. He is rude and then tried to park me again which would have left me here even longer and then would only give us one barbecue sauce for two medium french fries six nuggets and and our sandwiches. And then acted upset when we asked for more. It is not the young boys fault is completely the managers let me go order a drink I wonder if it'll let me. Then to top it all off the fries were actually overcooked. Then I decide that I needed to order a Coke to go with it so I do another pickup order I'm just a large Coke I get up to the first window the boys there blonde boy does good then the next window this little girl is the only one working because the manager and all these boys are back there playing laughing and hee hawing. So I actually had to wait again just for my large Coke because she's having to take orders and do drive window while they're back there playing. The service was horrible. I need to know them your number I don't know okay God I wish you wouldn't make me do this I hate this actually I don't but I ain't telling him that. The manager needs more training and to realize that he's not one of the crew any longer he is a manager and has a job to do. It was order 20 on kiosk 13 side one
Atmosphere: 3
Food: 2
Service: 1
Employees here are awesome
Atmosphere: 5
Food: 5
Service: 5
Came in at 8:45pm didn’t leave until 9:20 just for some ice creams and a happy meal, service tonight was a joke and having someone pull up to wait almost 40 minutes for ice cream is insane. Also had 10 other cars waiting before us. Manager need do do something about there night staff.
Food: 2
Service: 1
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