There was some confusion with my late-night order, but the staff was very polite and kind. Initially, I felt stressed, but everything was resolved. It is possible the issue originated from my ordering process.
Angelica Mtz
First of all I'm sorryvfor forgetting the name of the asst. Manager in espanola. Vincent Connor and the manager are awesome. They had my order done in a timely manner, (my family loved the pizzas by the way.)The team today was great. They kept me informed about my food. I went in when I got the notification and my food was in the oven, and as I was waiting the asst. Manager kept me up to date as my food was being made. I had 1 little minor issue but Vincent and asst manager helped me out. Connor made the pizzas great. Toppings and crust was perfect. The best thing of all they ALL USED GLOVES while preparing the pizzas. THANK YOU GUYS FOR DINNER TONIGHT!!!! Annie Martinez and family loved it
Christy White
Took bout two hours to get our order. The guy was nice but it shouldn't take that long for couple pizzas. But was happy with the food.
Frank Ward
Fast and friendly
Amanda Martinez
Never any delivery drivers! 5th time Ive placed an order over 3 months and can't get a pizza delivered. SMH.
Adolpho Muniz
They answered but left me on hold for 15+ minutes I could hear them talking blasting music but never got any service and now I'm trying to get thru again no one will answer. They're lucky there's no Papa John's 😤 frustrating
Alex Haulman
Solid Domino's Pizza
Gabriel Montowine
They need to learn what extra cheese is. They serve it like they're paying for it out of their pocket. Give me my Got damn extra cheese.
Michael Bradley
This is the worst dominos I've come across (multi state sample size). You'll be waiting well over a hour for simple and nasty food. They took 40 minutes to process 3 Cars in front of me and still didn't have my stuff ready. The location is rundown and staffed with some questionable people. There's a smaller dominos 30 minutes away that runs circles around these people.
Atmosphere: 1
Food: 1
Service: 1
Coronados Home Innovations
This has always been my go to place but lately it has been giving horrible customer service. I have already tried ordering three times and they don’t have delivery drivers. They ask me if I could go pick up the pizza and of course I can’t. That’s why I want it delivered. I Placed my order around 12 PM. Received a call Around 1:15 PM letting me know that they didn’t have drivers and that they will have drivers after 1:30 PM. I let him know that I could wait if they can deliver at two and the young man said yes they could deliver at 2. It was now 3 PM and my pizza wasn’t delivered yet. I received a call from Domino’s letting me know that they did not have any delivery drivers and that if I wanted delivery, I would have to wait until after 5 PM. I understand that there is no drivers but they could have at least hold me sooner. That way I don’t wait on the food, I believe his name was Henry. That’s what he told me his name was. He was very rude to me. He cut me off and he told me he didn’t have time and if I wanted to file a complaint to call corporate proceeded to hang up the call I just wanted my pizza delivered. That is all. I don’t think it’s fair that they tell you it will be delivered at a certain time and you wait on it and then they add an extra three hours to it if they don’t have delivery drivers just say that , He was very rude and unprofessional. I have been a daily customer with Domino’s and today was the last straw. I have never been disrespected this way.
If you're unable to fill an order or are lacking a delivery driver, please figure out a way to disable the option online.
manny fresh
Great n friendly go out of the way to help every costumer
Wheelchair accessibility: Yes very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Odalis Dominguez
Worst delivery experience.. driver name Sam was the worst delivery driver rude and doesn't know how to use the GPS delivered to wrong house 👎👎👎👎 never buy from here again
Kacie LouAnn Caster
I had one of the worst experiences ever at this Domino’s location. After placing an order online and arriving at the drive-through to pick it up, we waited an excessive amount of time with no assistance. When we tried to get someone’s attention by honking, the employee came out visibly irritated and was shockingly rude, refusing to hand over our order. To make matters worse, we never received our food, and they refused to issue a refund.
This is completely unacceptable customer service and feels more like a scam than a reputable business. I’m very disappointed and will not be returning. If you value customer service and basic respect, I strongly recommend avoiding this location.
Victor Velasquez
This Domino's is the worst! Every time I order from this domino's I have to wait at least an hour for my order. They say it will be twenty minutes, you go to pick up the pizza and they tell yiu it will be another thirty on top of the twenty. Who runs/ownes this piece of work. They need their franchise license revoked!
There was some confusion with my late-night order, but the staff was very polite and kind. Initially, I felt stressed, but everything was resolved. It is possible the issue originated from my ordering process.
First of all I'm sorryvfor forgetting the name of the asst. Manager in espanola. Vincent Connor and the manager are awesome. They had my order done in a timely manner, (my family loved the pizzas by the way.)The team today was great. They kept me informed about my food. I went in when I got the notification and my food was in the oven, and as I was waiting the asst. Manager kept me up to date as my food was being made. I had 1 little minor issue but Vincent and asst manager helped me out. Connor made the pizzas great. Toppings and crust was perfect. The best thing of all they ALL USED GLOVES while preparing the pizzas. THANK YOU GUYS FOR DINNER TONIGHT!!!!
Annie Martinez and family loved it
Took bout two hours to get our order. The guy was nice but it shouldn't take that long for couple pizzas. But was happy with the food.
Fast and friendly
Never any delivery drivers! 5th time Ive placed an order over 3 months and can't get a pizza delivered. SMH.
They answered but left me on hold for 15+ minutes I could hear them talking blasting music but never got any service and now I'm trying to get thru again no one will answer. They're lucky there's no Papa John's 😤 frustrating
Solid Domino's Pizza
They need to learn what extra cheese is. They serve it like they're paying for it out of their pocket. Give me my Got damn extra cheese.
This is the worst dominos I've come across (multi state sample size). You'll be waiting well over a hour for simple and nasty food. They took 40 minutes to process 3 Cars in front of me and still didn't have my stuff ready. The location is rundown and staffed with some questionable people. There's a smaller dominos 30 minutes away that runs circles around these people.
Atmosphere: 1
Food: 1
Service: 1
This has always been my go to place but lately it has been giving horrible customer service. I have already tried ordering three times and they don’t have delivery drivers. They ask me if I could go pick up the pizza and of course I can’t. That’s why I want it delivered. I Placed my order around 12 PM. Received a call Around 1:15 PM letting me know that they didn’t have drivers and that they will have drivers after 1:30 PM. I let him know that I could wait if they can deliver at two and the young man said yes they could deliver at 2. It was now 3 PM and my pizza wasn’t delivered yet. I received a call from Domino’s letting me know that they did not have any delivery drivers and that if I wanted delivery, I would have to wait until after 5 PM. I understand that there is no drivers but they could have at least hold me sooner. That way I don’t wait on the food, I believe his name was Henry. That’s what he told me his name was. He was very rude to me. He cut me off and he told me he didn’t have time and if I wanted to file a complaint to call corporate proceeded to hang up the call I just wanted my pizza delivered. That is all. I don’t think it’s fair that they tell you it will be delivered at a certain time and you wait on it and then they add an extra three hours to it if they don’t have delivery drivers just say that , He was very rude and unprofessional. I have been a daily customer with Domino’s and today was the last straw. I have never been disrespected this way.
Restaurantji Recommends
If you're unable to fill an order or are lacking a delivery driver, please figure out a way to disable the option online.
Great n friendly go out of the way to help every costumer
Wheelchair accessibility: Yes very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Worst delivery experience.. driver name Sam was the worst delivery driver rude and doesn't know how to use the GPS delivered to wrong house 👎👎👎👎 never buy from here again
I had one of the worst experiences ever at this Domino’s location. After placing an order online and arriving at the drive-through to pick it up, we waited an excessive amount of time with no assistance. When we tried to get someone’s attention by honking, the employee came out visibly irritated and was shockingly rude, refusing to hand over our order. To make matters worse, we never received our food, and they refused to issue a refund.
This is completely unacceptable customer service and feels more like a scam than a reputable business. I’m very disappointed and will not be returning. If you value customer service and basic respect, I strongly recommend avoiding this location.
This Domino's is the worst! Every time I order from this domino's I have to wait at least an hour for my order. They say it will be twenty minutes, you go to pick up the pizza and they tell yiu it will be another thirty on top of the twenty. Who runs/ownes this piece of work. They need their franchise license revoked!
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