I just stopped at the Subway on Paseo De Onate Espanola New mexico. This was quite possibly the worst service experience of any place I've ever been in my entire life. The girl was rude, nasty, argumentative and refuse to do anything that I asked her to with my sandwich. I will never come back to this Subway again. This was horrible
Atmosphere: 1
Food: 3
Service: 1
Leslie L
SLOW. We made the mistake of coming back, hoping we just caught them on a bad day—and NOTHING has changed. It feels like you're always waiting upwards of 30+ minutes just standing there just to place an order. One woman was so hyperfocused on fixing the paper towel dispenser while a line of people stood there waiting. It was almost as if she was doing it on purpose to avoid doing her actual job, as the line piled up toward the door! The other woman making the sandwiches was ridiculously slow with a customer—to the point that it genuinely felt intentional, just to avoid addressing the growing line! And if you manage to get there before others? They hide in the back and still take forever to come out. And when they finally do? They act completely irritated that you're even there, like you're the problem and its such an inconvenience to them for simply showing up!
Atmosphere: 1
Food: 1
Service: 1
Meghan Boerding
They close this location at 9:45 pm, not 10 pm.
Atmosphere: 1
Mary Gonzales
Awful service. Was waiting almost an hour for two sandwiches! I even had placed an online order and it wasn't ready when I got there. The workers there were also gossiping the whole time about people's orders and complaining! Will never go back to this location.
Food: 3
Service: 1
Holly Walker
Sign on the door and online hours say they are open Sunday. They are not open today.
Elena Mejia
Love the service here staff puts pride into their work sandwiches always come out bomb 100% recommend 🫶
Pedro Martinez
Service was very slow. Was told immediately that I would have to wait because a large order was placed online prior to mine plus two men were also in line. Female employee fixing the sandwiches did not have her hair pinned back, no hairnet. Her long blond hair was all over the prep area, very unsanitary! Three female employees did not seem to want to work together as a team to get the orders out. The cash register was more important to one employee than helping her co-worker prepare the orders.
Nicole Garcia
This store use to be my go to, and now it’s just seems like it’s sloppy and super slow. If you’re in a rush don’t plan on coming here, expect to wait 20 mins while these girls are running all over the place. Just doesn’t seem professional, as well as the manager just seems like she doesn’t care honestly. To the new girl, im assuming new because she was just standing there. Run away from that place.
Joshua Duff
This place decides to be open when they want to. When I was there it was closed during business hours. Do not go here.
Atmosphere: 1
Food: 1
Service: 1
Matty Vargas
Steve is so on top of it and cares about his customer made sure my order was correct great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham Egg & Cheese Wrap
Parking is always full n the homeless ppl are always n asking for money, I'm sorry n I pray that they receive the help they need to not be homeless. but the cheddar n broccoli soup is the bomb! ?
Atmosphere: 4
Food: 5
Service: 4
Scott
Avoid, Avoid, Avoid!!! Went in on 6/28. 5 people in line. It took 1/2 hour to get sandwich, and that’s after 1 of the 5 gave up and left. VERY slow! Asked for the #12. They had no idea what that was. After finally getting sandwich, realized in car bacon was cold, pink and limp, looked uncooked, so we took it off. With that lack of attention to detail we were worried about getting food poisoning from rest of sandwich! By far Worst Subway we have ever been to! Stay Away.
Atmosphere: 1
Food: 1
Service: 1
Jamie Brenaman
Please train your employees not to have side conversation when your busy.. I watched a lady wait so long she left. On 06-24-24 I went in and waited also way to long just get a sandwich. Not the first time this has happened.. this place needs more help.
I just stopped at the Subway on Paseo De Onate Espanola New mexico. This was quite possibly the worst service experience of any place I've ever been in my entire life. The girl was rude, nasty, argumentative and refuse to do anything that I asked her to with my sandwich. I will never come back to this Subway again. This was horrible
Atmosphere: 1
Food: 3
Service: 1
SLOW.
We made the mistake of coming back, hoping we just caught them on a bad day—and NOTHING has changed. It feels like you're always waiting upwards of 30+ minutes just standing there just to place an order. One woman was so hyperfocused on fixing the paper towel dispenser while a line of people stood there waiting. It was almost as if she was doing it on purpose to avoid doing her actual job, as the line piled up toward the door! The other woman making the sandwiches was ridiculously slow with a customer—to the point that it genuinely felt intentional, just to avoid addressing the growing line! And if you manage to get there before others? They hide in the back and still take forever to come out. And when they finally do? They act completely irritated that you're even there, like you're the problem and its such an inconvenience to them for simply showing up!
Atmosphere: 1
Food: 1
Service: 1
They close this location at 9:45 pm, not 10 pm.
Atmosphere: 1
Awful service. Was waiting almost an hour for two sandwiches! I even had placed an online order and it wasn't ready when I got there. The workers there were also gossiping the whole time about people's orders and complaining! Will never go back to this location.
Food: 3
Service: 1
Sign on the door and online hours say they are open Sunday. They are not open today.
Love the service here staff puts pride into their work sandwiches always come out bomb 100% recommend 🫶
Service was very slow. Was told immediately that I would have to wait because a large order was placed online prior to mine plus two men were also in line. Female employee fixing the sandwiches did not have her hair pinned back, no hairnet. Her long blond hair was all over the prep area, very unsanitary! Three female employees did not seem to want to work together as a team to get the orders out. The cash register was more important to one employee than helping her co-worker prepare the orders.
This store use to be my go to, and now it’s just seems like it’s sloppy and super slow. If you’re in a rush don’t plan on coming here, expect to wait 20 mins while these girls are running all over the place. Just doesn’t seem professional, as well as the manager just seems like she doesn’t care honestly. To the new girl, im assuming new because she was just standing there. Run away from that place.
This place decides to be open when they want to. When I was there it was closed during business hours. Do not go here.
Atmosphere: 1
Food: 1
Service: 1
Steve is so on top of it and cares about his customer made sure my order was correct great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham Egg & Cheese Wrap
Restaurantji Recommends
Parking is always full n the homeless ppl are always n asking for money, I'm sorry n I pray that they receive the help they need to not be homeless. but the cheddar n broccoli soup is the bomb! ?
Atmosphere: 4
Food: 5
Service: 4
Avoid, Avoid, Avoid!!! Went in on 6/28. 5 people in line. It took 1/2 hour to get sandwich, and that’s after 1 of the 5 gave up and left. VERY slow! Asked for the #12. They had no idea what that was. After finally getting sandwich, realized in car bacon was cold, pink and limp, looked uncooked, so we took it off. With that lack of attention to detail we were worried about getting food poisoning from rest of sandwich! By far Worst Subway we have ever been to! Stay Away.
Atmosphere: 1
Food: 1
Service: 1
Please train your employees not to have side conversation when your busy.. I watched a lady wait so long she left. On 06-24-24 I went in and waited also way to long just get a sandwich. Not the first time this has happened.. this place needs more help.
Atmosphere: 1
Food: 4
Service: 1
Wonderful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Sign says 8pm but we're closed at 5pm!
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