Arches Restaurant
1770 E 20th St, Farmington
(505) 327-1351
Recent Reviews
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This place is what happens when “Chinese buffet” meets neglected middle school cafeteria.
The second you walk in, you’re greeted by a wave of humid, stale air and a carpet smell that suggests it hasn’t fully dried since 2007. The entire building feels stuffy, like the ventilation system retired years ago.
The food? Aggressively mediocre. Most of it tastes like it was pulled from a freezer, dumped into a tray, and reheated until legally edible. Nothing tastes freshly cooked. It’s the culinary equivalent of “just pass the class and go home.”
The staff carry an unmistakable air of irritation, like your presence is a mild inconvenience. Maybe they’re having a bad day. Maybe it’s always like that. Hard to tell.
And because it’s a buffet, you also get the full human zoo experience. Sticky serving spoons. Overfilled plates. People treating it like a competitive sport. It stops feeling like a restaurant and starts feeling like grade school lunch with adult-sized portions.
If you’re starving and your standards are low, you’ll survive. But if you’re looking for actual flavor, atmosphere, or hospitality, just keep driving.
Atmosphere: 1
Food: 2
Service: 3
food is decent, inside service is good/excellent; drive thru service is not good; needs customer skill worked on, seemed rude, as though there was no otjer options of sides. that is why it’s a 1 star today.
Atmosphere: 4
Food: 3
Service: 1
Waiter tipped herself. As well as charge me for an extra person. Didn’t come back once to check on us as well my kids waiting 20 mins for a water and their was just about nobody their.
Food: 1
Service: 1
The buffet is so delicious I want to more 5 stars
Atmosphere: 5
Food: 5
Service: 5
Buffet ended at 2. Wouldn't know because they never answered the phone. Came 3 hours to get this food very disappointing
Was good recommend of hungry an wana choice between ordering or buffey
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Sweet and Sour Pork, Shrimp Fried Rice, Spicy Beef with Fried Rice
Making someone tip just because they have a small party of 5 is a joke and robbery $13 because someone got me a drink i can get my own drink and keep my money.
Everything about place should make this place close down. The food isn’t even warm or cooked properly it tasted awful. And we were basically charged 19 per person and they were all below 15y and ate only small portions due to the food being bad. My family of 8 had a horrible time because the cleanliness of the place is so bad and the taste of the food sickened us. Then our waitress brought an overpriced bill 174 for 8 people, she charged us for 10 people and they put their own automatic tip 21$ from the 174 when all she did was bring our drinks. Even bigger businesses don’t force tip.Also their restroom is horrible doesn’t look like it gets cleaned at all. Worst experience and place to ever eat, wouldn’t recommend and we’ll never be coming back
Atmosphere: 1
Food: 1
Service: 1
The food was terrible, everything was messy and the plates weren't dry. The buffet was not kept. We sat at a table and immediately my son and I noticed a terrible smell. He said it stunk like fart. I figure it may have been someone who may have passed gas or the baby sitting next to us at a different table but observing I noticed it was coming from the restroom. The smell of the restroom was over powering and what made it worse was the whole building was humid hot. It was disgusting. I question this place still in buisness, with the condition that it's in. Never eating here again. Especially after my kids and I having an upset stomach after. Yuck!
Atmosphere: 1
Food: 1
Service: 1
I’ve been eating here since it was first known as Golden Dragon on Main Street. As a veteran who’s been to several different countries, the food here was the absolute best that I would look forward to it when I come home.
This place closes at 8pm, we got here at 6pm: the buffet was a gross mess with food everywhere, pans with dried out food that looks like it’s been sitting there for the day unattended. Noodles looked mushy, all the entrees were sad and just dried out. My egg drop soup tasted burnt… which I don’t know was possible. This place is just a really sad DISAPPOINTMENT now that I’ve driven over six hours to eat the best Chinese food it USED to be. However, on a lighter note, my ice tea was great and my waitress was very kind. A kind waitress is hard to find in these parts, but the food used to make up for the customer service. Now it seems the other way around. Happy new year everyone.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Always enjoy the service. I Grew up with Arches Chinese food, so this is the standard for me for all Chinese food. And I feel it holds up pretty good. The vegetables taste crisp. The egg drop is pretty good. I recommend the sweet and sour pork. My only grip is that on the buffet, they switch the noodles with spaghetti pasta. Don't know if taste changed but the visual does. You can have buffet or order off the menu. PS, off the menu tastes a lot better and fresher. And they have self serve ice cream which is pretty good. The cherry one my wife got was very good. All in all, a good choice for Chinese in Farmington. Thank you Arches for always being there.
Atmosphere: 4
Food: 4
Service: 5
Nasty! If I can, I’ll give zero star. All the food are cold and hard! It’s really terrible. Don’t come!
Atmosphere: 1
Food: 1
Service: 1
I have been eating here for 15 years and it USED to be amazing. Ever since they had new owners, it’s gone down hill. I got chicken fried rice few weeks back and thought maybe it’s a bad chef that night. Took a chance again and regret it. The chicken fried rice was terrible. Rice still hard, too greasy, very bland. I’m pretty sure they changed the recipes to be more cost efficient but now you can taste it the cheap. Don’t think I’ll be going back here anymore. Thanks for the good years.
Food: 1
If you want a petri dish for laboratory bacteria....say no more. Place was dark to mask the foods identity and only nice thing was the bathroom soap. I give the food a 1 rating and would not waste 20$ for one meal here.
Atmosphere: 1
Food: 1
Service: 2
Nasty food, dry cold, All the sauce was bland. Server was friendly, definitely listen to the 3.6 star rating baby
Atmosphere: 3
Food: 1
Service: 5
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