stood there waiting for both employees to come back from the bathroom. I understand people need to use the restroom but I don't think both of them needed to go at the same time. food was not fresh. lady was in a rush to get us out of there because she gave us our total when we weren't finished ordering plus didn't bother to ask if we wanted anything else. had a clear distinction of not wanting to be there all over her face. so we just took what we got and left.
Atmosphere: 1
Food: 1
Service: 1
Day Biza
Stale old, hard pretzel.. our daughter accidentally spilled her cinnamon flavored one right in front of the worker, Sarah, we didn't get a refund on that one, but I'm sure it was just as bad. I wouldn't recommend for their food or customer service.
Jorrell Norton
One of the workers were very nice and I left them a 10$ tip for good customer service
N N
Ordered a medium Lemonade and ice tea and it tasted horrible! The ice tea had a gross after taste that almost made me vomit. It tasted old and It was like the ice tea was left sitting there for weeks! The cashier or whoever works there needs to make fresh ice tea! I want a refund!!!
Sandra B.
We got 1 pretzel with a drink. The server was nice and got our food out quickly.The pretzel was so hard, we couldn't eat the majority of the pretzel. The little 1 only got to eat maybe a quarter of the pretzel. The drink was good.Definately not worth the money. Next time we will drive over to target for a pretzel.
Matthew W.
Terrible service. The manager is very hateful to people. I saw her yell at a teenager because she was the wrong color. I'd rather have sams club pretzels.
Edwin Rodriguez
Always closed when I walk by, just wasting space. Someone should put something they’ll actually care about
M J
Had the worst pretzel ever! It tasted waxy, burnt, and hard. The employee wasn't very friendly either.
Abigail H
lm not one to post a bad review but this experience was ridiculous. I went in for a “soft” pretzel today and was excited to go home and eat it. When it was given to me i noticed the cheese was really warm and when i got home and opened it the cheese inside the closed package was burnt. I was sort of okay with that until i went to eat my pretzel. The pretzel wasn’t warm when i got it, it was very stale, it was really hard to eat, and it was also burnt. It was the worst soft pretzel I have ever had. I will never be getting anything from them again.
Nora Maturin
This was my first time trying this establishment, I needed a quick bite for lunch so I stopped by around 5:30ish & got a whole pretzels which was the Pepperoni & Jalepeño pretzel w/ a side of cheese dip. Total was around $7. The pretzel was pretty good, only downside is the pretzel probably was sitting there for a good couple hours or was over cooked some parts were pretty hard but over all it was good. I was intrigued to try their lemonade but didn't because most places have lemonade that is overly sweetened. I will go back & try it out and update my review. ???
This was my first time trying this establishment, I needed a quick bite for lunch so I stopped by around 5:30ish & got a whole pretzels which was the Pepperoni & Jalepeño pretzel w/ a side of cheese dip. Total was around $7. The pretzel was pretty good, only downside is the pretzel probably was sitting there for a good couple hours or was over cooked some parts were pretty hard but over all it was good. I was intrigued to try their lemonade but didn't because most places have lemonade that is overly sweetened. I will go back & try it out and update my review. ???
XY Z
For being food handlers this place is really unsanitary. With covid-19 they sure don’t care about a clean or safe environment. Wear a mask and gloves. Pretty gross.
Bianca Begay
Aren't the employee's supposed to wear gloves while handling food and have there hair tied up or pulled back in a bun? I just witnessed one of the employee's handling food without gloves , not cleaning the counter before putting food down, and i did not see either one wash there hands the whole time they walked in and one of the employee's was preparing food with hair in her face. I am honestly not spending money here anymore.
The Gladdens
Pretty good food. They should have their own brick-and-mortar!
Ashley Paradis
I had to wait 10mins for my burnt on the outside and uncooked in the inside and the sauces cost me almost a dollar and when I sat down I noticed the sauce was expired almost 2 months.
stood there waiting for both employees to come back from the bathroom. I understand people need to use the restroom but I don't think both of them needed to go at the same time. food was not fresh. lady was in a rush to get us out of there because she gave us our total when we weren't finished ordering plus didn't bother to ask if we wanted anything else. had a clear distinction of not wanting to be there all over her face. so we just took what we got and left.
Atmosphere: 1
Food: 1
Service: 1
Stale old, hard pretzel.. our daughter accidentally spilled her cinnamon flavored one right in front of the worker, Sarah, we didn't get a refund on that one, but I'm sure it was just as bad. I wouldn't recommend for their food or customer service.
One of the workers were very nice and I left them a 10$ tip for good customer service
Ordered a medium Lemonade and ice tea and it tasted horrible! The ice tea had a gross after taste that almost made me vomit. It tasted old and It was like the ice tea was left sitting there for weeks! The cashier or whoever works there needs to make fresh ice tea! I want a refund!!!
We got 1 pretzel with a drink. The server was nice and got our food out quickly.The pretzel was so hard, we couldn't eat the majority of the pretzel. The little 1 only got to eat maybe a quarter of the pretzel. The drink was good.Definately not worth the money. Next time we will drive over to target for a pretzel.
Terrible service. The manager is very hateful to people. I saw her yell at a teenager because she was the wrong color. I'd rather have sams club pretzels.
Always closed when I walk by, just wasting space. Someone should put something they’ll actually care about
Had the worst pretzel ever! It tasted waxy, burnt, and hard. The employee wasn't very friendly either.
lm not one to post a bad review but this experience was ridiculous. I went in for a “soft” pretzel today and was excited to go home and eat it. When it was given to me i noticed the cheese was really warm and when i got home and opened it the cheese inside the closed package was burnt. I was sort of okay with that until i went to eat my pretzel. The pretzel wasn’t warm when i got it, it was very stale, it was really hard to eat, and it was also burnt. It was the worst soft pretzel I have ever had. I will never be getting anything from them again.
This was my first time trying this establishment, I needed a quick bite for lunch so I stopped by around 5:30ish & got a whole pretzels which was the Pepperoni & Jalepeño pretzel w/ a side of cheese dip. Total was around $7. The pretzel was pretty good, only downside is the pretzel probably was sitting there for a good couple hours or was over cooked some parts were pretty hard but over all it was good. I was intrigued to try their lemonade but didn't because most places have lemonade that is overly sweetened. I will go back & try it out and update my review. ???
Restaurantji Recommends
This was my first time trying this establishment, I needed a quick bite for lunch so I stopped by around 5:30ish & got a whole pretzels which was the Pepperoni & Jalepeño pretzel w/ a side of cheese dip. Total was around $7. The pretzel was pretty good, only downside is the pretzel probably was sitting there for a good couple hours or was over cooked some parts were pretty hard but over all it was good. I was intrigued to try their lemonade but didn't because most places have lemonade that is overly sweetened. I will go back & try it out and update my review. ???
For being food handlers this place is really unsanitary. With covid-19 they sure don’t care about a clean or safe environment. Wear a mask and gloves. Pretty gross.
Aren't the employee's supposed to wear gloves while handling food and have there hair tied up or pulled back in a bun? I just witnessed one of the employee's handling food without gloves , not cleaning the counter before putting food down, and i did not see either one wash there hands the whole time they walked in and one of the employee's was preparing food with hair in her face. I am honestly not spending money here anymore.
Pretty good food. They should have their own brick-and-mortar!
I had to wait 10mins for my burnt on the outside and uncooked in the inside and the sauces cost me almost a dollar and when I sat down I noticed the sauce was expired almost 2 months.