Dairy Queen Grill & Chill

Had to wait 20 minutes for a 6pc basket when I ordered on the app 20 minutes prior.

Atmosphere: 2

Food: 4

Service: 1

Long story short I pulled up 10 minutes before closing and I ordered the 6 piece chicken basket..the woman at the drive thru I think her name was Catherine…provided some of the best customer service I’ve had in a long time! She let me know that they were dropping the chicken fresh 😆 just had to give her a shout out and we’ll definitely be going back ! Thanks again

Atmosphere: 5

Food: 5

Service: 5

this place is really nice I love the workers and the food🥹💕 really good place they are the best workers and is super nice .❤️
Are really kind to my dogs
10/10 place ❤️🙏

Atmosphere: 4

Food: 5

Service: 5

The blizzards are the best!!

Atmosphere: 5

Food: 5

Service: 5

Pretty quick, tastes good, good value.

Atmosphere: 4

Food: 5

Service: 5

I've been coming here since I went to FHS 16 years ago. It takes a lot for me to be done with a location. With the rising cost of everything, I cannot continue to support a business that could care less about their customers satisfaction.

Seems to be all high school kids that could care less. The last time 3 times I ordered blizzards, they were small or medium and not blended all the way to the bottom. Half a cup of blizzard, half a cup of vanilla soft serve.

I ordered a chocolate brownie extreme blizzard the last time I was there. Should be made with chocolate soft serve or cocoa fudge if the chocolate soft serve is out. My ice cream was WHITE. The whole point is for it to be extra chocolatey! And the lady up front decided to give me attitude and argue with me about it instead of remaking it. Her coworker had to come to the front and tell her to remake it, while she stared me dead in the eye and dropped the other one in the trash dramatically. Not sure what she was auditioning for but obviously I didn't want the one without chocolate lol... This was also part of a 7$ ($9) meal deal which was cold and old.

I understand the $7 meal deal isn't the full chicken strip basket. But to receive 3 cold nuggets? And cold fries when nobody was there? They served me food that had been sitting for God knows how long. I was also given gravy instead of honey mustard. This has also happened three times now.

After waiting for a remake, I was reserved my old food, refried in the deep fryer, and a properly made blizzard. I decided it was less hassle to just never return after that instead of argue w people who obviously do not care about themselves, their job or their customers.

As a former DQ employee, I cannot believe this location still receives business. Take your money to E. Main or Kirtland. No talking back from employees and properly made products for the insane amount of money Dairy Queen asks. I'm sure they won't see this review but it's here anyways.

Atmosphere: 1

Food: 1

Service: 1

Always good have to have a treat. Good place to get pup cups

I love stopping by this dq! The crew makes you feel welcomed as soon as you step through the doors. On top of that, they're pretty quick with orders for our ice cream but a little longer for our food. The remodel is amazing and I appreciate the music to wait to now.

Atmosphere: 5

Food: 5

Service: 5

Our family frequently visits and enjoys dairy queen for our peanut buster parfaits, blizzards, banana splits and dipped cones. Tonight was an exception, my daughter took a bit only to find a huge piece of sharp plastic in her ice cream that could have been easily swallowed. She immediately fished it out of her mouth with her fingers and ran to show it to me. I took a picture of the piece of the plastic shard and saved it in a zip lock bag. It could have been so much worse because my daughter was sharing with her baby brother just seconds before she found the glass with the top of her mouth. My son could've had that plastic shard filled bite of ice cream and who knows how it would have turned out. This is beyond ridiculous. We have never had sharp plastic shards in our frozen desserts at Aspen Leaf, Baskin Robbins or Cold Stone. We will never be coming back to the Dairy Queen on Dustin. I tried calling the store but no answer.

Never will i ever come back to this place very rude staff. They need a job where they are not dealing with people!!

Service: 1

Great place! Always quick in the drive thru!

Atmosphere: 5

Food: 5

Service: 5

Ice cream cone dip.mummmy

Atmosphere: 4

Food: 4

Service: 4

Ice-cream cone good on a hot day

Atmosphere: 4

Food: 4

Service: 4

Drive thru line is always so long, but if you're patient it will move fairly quick. Bummed they don't have grape Mr Misty's anymore. But everything is always good.

Hell Yeah got my nephew a chicken basket, but I didn’t know why to get; one of the workers by the name of Mason got me right on the blizzard!! So delicious thanks bro💯

Atmosphere: 5

Food: 5

Service: 5