Dunkin'
2220 N Grimes St, Hobbs
(575) 241-2415
Recent Reviews
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EVERY single time it’s a mixture of the following or all of the above. They never have anything in stock, items are missing or the quality is poor. I just ordered through DoorDash and there were the wrong donuts, the drinks were wrong, and five things missing. When I called the manger tried to blame the doordasher, but the bag was completely sealed up!
Atmosphere: 1
Food: 1
Service: 1
Barry is not a good manager
Atmosphere: 1
Food: 1
Service: 1
Walked in, was ignored, placed order, checked out 3 other people after me in the drive thru, went to bathroom, it was so nasty, smelled like a cat litter, poop on the seat, trash full and all over floor, no toilet paper, it was so bad, haven’t been in years and after that probably never will be back.
Atmosphere: 1
Food: 1
Service: 1
I came here after the worst shift of my life and my mood was quickly changed by the food and service i received here at Dunkin. I admit since their opening i have heard mixed things but this group of employees are some of the friendliest and more professional. I was helped my two girls that i sadly dont remember the name of but one had two braids and the other had colorful hair. They got my order fast and gave me my items even faster. Will definitely come more during the afternoon!
Atmosphere: 5
Food: 5
Service: 4
Drinks are delightful 😊
Atmosphere: 5
Food: 5
Service: 5
Barry the new GM is a great addition to this location. We visited the location with our handful of grandchildren and he provided excellent customer service & patience. We then returned for donuts in the morning & were greeted with the same positive personality! Barry clearly enjoys his job and takes pride in his store! Keep up the great job!
Atmosphere: 5
Food: 5
Service: 5
Coffee was great after it was made 2nd time
Atmosphere: 4
Service: 3
The store is under new management now and we have been extremely happy with the service. The staff is much kinder, happier, and hospitable. We greatly enjoy coming to get donuts and ice cream from this location now.
Atmosphere: 5
Food: 5
Service: 5
I’ve come multiple times during different months and I’ve had to sit in the drive thru line for over 20 minutes each time. Waiting on only hashbrowns.
Atmosphere: 1
Food: 2
Service: 3
I’ve literally been waiting in line for over 30 minutes in the drive through to order and they only have one person working lobby is locked smh
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible disrespectful behavior not to acknowledge customers !! We walked it there to grab some donuts we were craving! Didn’t even get a we will be there with u nothing! We waited 10 minutes at minute 7 i asked the girl that was doing drive thru would it be quicker if i go thru the drive thru she looked at me with a smirked and said nope ! We still decided lets wait a little more and nope we where not helped at all horrible 2 girls in the drive thru one guy was doing the ice cream he was definitely busy ! But the two girls u we’re disappointing it was literally 6dounuts we wanted 2 minutes tops for out transaction !!
Atmosphere: 1
Food: 1
Service: 1
Service was horrible they were rude... Out of everything.....
Atmosphere: 1
Food: 1
Service: 1
Definitely hit or miss here. Yesterday I tried placing a mobile order and it wouldn't go through. Today I had to wait 10-15 minutes for them to warm the oven. I like dunkin donuts but I hope they improve overall. My food is always great. The coffee sometimes tastes like yesterday's coffee
Food: 3
Service: 3
Dropped by on our way through town at about 7:30 AM. The building was clean, well staffed, and had a great variety at the time we came through. Service was friendly and prompt! Thankful for a fast stop and a selection so that everyone got the donuts they wanted. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Gave the food a 3 star for they were out of half of the ice cream good donuts
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Doughnut
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