Cheese in the stuffed crust is hardly there anymore. Highest priced pizza around and they still skimp on product. They charge you for condiments to eat their pizza with, and pizza hut wonders why their sales have decreased over the passed 15 to 20 years. Honestly I didnt even want pizza hut. My wife got it because it was close to the hotel. I'd rather eat gas station pizza then pizza huts pizza if I could give a 0 star I would.
Kevin Herrera
My experience here was horrible when I arrived to pick up my order my pizzas didn't have extra sauce and I didn't want to bother and I asked for 2 separate marinara sauces when I looked at the wings they were dry and when we started to talk about the food the mop-up Erika started yelling at me in front of the customers and when I asked for a refund or to refill the food and we didn't even eat the food we finished it and what to throw away. The next day I went to talk to the general manager and the manager Erika was just interrupting and telling me not to speak Spanish and she even called the police but they couldn't do anything because it was a public place and I was already leaving the place. After talking to the general manager she told me that she would call the next day to give me my refund of 100 dollars and I no longer received any calls.
Service: 1
Banelly Valles
The worst customer service I spent 3 hours waiting for a damn pizza
This place needs to be shut down I placed a carry out order upon picking up my order they charged my card before letting me check that my order was correct just to find it was not and I didn’t have the time to wait for it to be remade. They refused to refund my money. I asked to speak to a manager and got told they do not have one. I never received any food. And now I get to go through the process of disputing the charges through my bank
Jacob Kauenhofen
The food and service was horrible and they over charged us about $40 and would NOT recommend going here??
Atmosphere: 1
Food: 1
Service: 1
V
The food itself was good. That amount of time and effort it took to get it delivered was a totally different experience!! Had to call twice to get told something was wrong with my order. Mind you, each time was a 30 min wait. Food rated a 4, service rated a 1( less if I could), atmosphere neutral 3( ordered online so couldn't really rate) Granted: this was a delivery order, so please keep that in mind
Atmosphere: 3
Food: 4
Service: 1
Zac Drennan
Under Cooked, after asking for "well done" due to orders in past being under cooked... Super easy to fix - Turn up the oven temp or turn the conveyor speed down.
Atmosphere: 3
Food: 1
Service: 3
Eli Garza
picked up order , didnt get my wings , called and told them abt it still had to pay to get it delivered , 40 minutes later wings still weren’t here, called them again talked to a guy named Gabriel said he was gonna talk to the driver cause they had sent him out 10 minutes ago , 1 hour later , still dont get the wings called again said they couldnt get a hold of me which is stupid cause they always call when they cant find a house or whatever , told them to refund me because we paid for something we didnt get, but said they couldn’t refund me. for sure never ordering from there again.
Adam
Always a pleasure coming here! The pizza and everything else in this place just taste so much better and fresher and they are so nice and friendly as well! This is my favorite place to eat my ?
Great service. Food tasted good and was presented very well.
Atmosphere: 3
Food: 4
Service: 5
John Moyers
Call in order service, really bad.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza
Ada Torres
Not recomendet it’s very slow
Moises Ruiz
This is what was ordered,,,,, and this is what I received,,,,, it was reported because I believe in errors but after 3 hours I have not received a response,,,, how poor the service
Cheese in the stuffed crust is hardly there anymore. Highest priced pizza around and they still skimp on product. They charge you for condiments to eat their pizza with, and pizza hut wonders why their sales have decreased over the passed 15 to 20 years. Honestly I didnt even want pizza hut. My wife got it because it was close to the hotel. I'd rather eat gas station pizza then pizza huts pizza if I could give a 0 star I would.
My experience here was horrible when I arrived to pick up my order my pizzas didn't have extra sauce and I didn't want to bother and I asked for 2 separate marinara sauces when I looked at the wings they were dry and when we started to talk about the food the mop-up Erika started yelling at me in front of the customers and when I asked for a refund or to refill the food and we didn't even eat the food we finished it and what to throw away. The next day I went to talk to the general manager and the manager Erika was just interrupting and telling me not to speak Spanish and she even called the police but they couldn't do anything because it was a public place and I was already leaving the place. After talking to the general manager she told me that she would call the next day to give me my refund of 100 dollars and I no longer received any calls.
Service: 1
The worst customer service I spent 3 hours waiting for a damn pizza
Atmosphere: 1
Food: 1
Service: 1
A lady I believe she’s a manager was very rude
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Stuff Crust Pizza, Chicken Wings, Breadsticks
This place needs to be shut down
I placed a carry out order upon picking up my order they charged my card before letting me check that my order was correct just to find it was not and I didn’t have the time to wait for it to be remade. They refused to refund my money. I asked to speak to a manager and got told they do not have one. I never received any food. And now I get to go through the process of disputing the charges through my bank
The food and service was horrible and they over charged us about $40 and would NOT recommend going here??
Atmosphere: 1
Food: 1
Service: 1
The food itself was good. That amount of time and effort it took to get it delivered was a totally different experience!! Had to call twice to get told something was wrong with my order. Mind you, each time was a 30 min wait. Food rated a 4, service rated a 1( less if I could), atmosphere neutral 3( ordered online so couldn't really rate)
Granted: this was a delivery order, so please keep that in mind
Atmosphere: 3
Food: 4
Service: 1
Under Cooked, after asking for "well done" due to orders in past being under cooked...
Super easy to fix - Turn up the oven temp or turn the conveyor speed down.
Atmosphere: 3
Food: 1
Service: 3
picked up order , didnt get my wings , called and told them abt it still had to pay to get it delivered , 40 minutes later wings still weren’t here, called them again talked to a guy named Gabriel said he was gonna talk to the driver cause they had sent him out 10 minutes ago , 1 hour later , still dont get the wings called again said they couldnt get a hold of me which is stupid cause they always call when they cant find a house or whatever , told them to refund me because we paid for something we didnt get, but said they couldn’t refund me. for sure never ordering from there again.
Always a pleasure coming here! The pizza and everything else in this place just taste so much better and fresher and they are so nice and friendly as well! This is my favorite place to eat my ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service. Food tasted good and was presented very well.
Atmosphere: 3
Food: 4
Service: 5
Call in order service, really bad.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza
Not recomendet it’s very slow
This is what was ordered,,,,, and this is what I received,,,,, it was reported because I believe in errors but after 3 hours I have not received a response,,,, how poor the service
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: Excelente
Atmosphere: 4
Food: 5
Service: 4
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