Excellent food! Can’t drive by without stopping in!!!
Atmosphere: 5
Food: 5
Service: 5
David Fuehne
great little bagel store. The app works great to order food for fast pickup!
Atmosphere: 5
Food: 5
Service: 5
Deborah Castillo
I look forward to stopping here when I am in Los Alamos for my appointments. They have the freshest sandwiches around!!
Shena Han
Quality of ingredients has gone downhill under new ownership :( Used to get my favorite sandwiches here but now the ingredients are noticeably less fresh and cheaper.
Atmosphere: 3
Food: 1
Service: 3
Char Rosandich
The little muffin treat was hard and crumbly😒
Atmosphere: 1
Food: 1
Service: 1
Kay Brown
I understand there are new owners - so this is intended as constructive input. The bagels were very good and so was the coffee. The service and the staff is completely underwhelming. The staff was unfriendly and seemed inconvenienced that they had to take our order and fill the cream pitcher. I believe your success is dependent on your staff - they could really benefit from some consistent training and oversight from someone with a customer service mindset.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cinnamon Crunch
Luh Adrian
I wouldn’t even bother coming here. The café is always super busy, so I guess the delay is understandable, but the staff didn’t seem to manage the rush well and communication was poor
Andrew Meyers
My girlfriend and I ordered two coffees and a bagel to go, but somehow our order was lost between the counter and the kitchen. The front counter staff seemed disorganized and disengaged, and we noticed several people who ordered after us received their food before we did. When I brought it up, a gentleman quickly prepared our items but never offered an apology. The girl behind the counter seemed overwhelmed with our order and was covered in hickeys. Overall, it was a really disappointing experience, especially for our first visit.
Service: 1
TJ Mach
Delicious and charming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gluten-Free Bagel, Green Chile, Bagel Melt, Sunrise
I was really looking forward to trying this place based on the reviews, but my first experience was disappointing.
I sat for about 30 minutes at the table right in front of the pickup counter and never heard my name called. Even if I somehow missed it once, it was never called again — and one of the bags sitting on the counter ended up being mine. That stood out, especially since I heard plenty of other names being called repeatedly.
I had also ordered a coffee, but there wasn’t one next to my bag — which could’ve been a clue something was off. When I asked about it, they made it then, which took another five minutes. Still, no apology or acknowledgment for the mix-up.
As for the food — the latte was lukewarm and not what I ordered (I asked for a hot peppermint latte). The bagels weren’t toasted, and after sitting so long, they were cold by the time I got home. I had added avocado to one, but it turned out to be smashed rather than sliced — would’ve been nice to know in advance. The meat portions were generous, but overall, the sandwiches lacked flavor; the eggs seemed unseasoned and possibly just egg whites.
We also received a mini muffin that came with the meal, but it was hard and clearly not fresh, so we tossed it. Granted, it was complimentary, but it didn’t inspire confidence in their pastries.
All in all, it was $25 on a coffee and two bagel sandwiches not well spent. I haven’t decided yet if I’ll give them another try, but my first visit definitely left a poor impression.
Atmosphere: 4
Food: 2
Service: 1
Sean C
I had the cordon-bleu wraps and they did not taste cheesy or anything--I had to add a lot of hot sauce to make any kind of flavor impact. My wife loved her lox & bagels, though. Place is a bit small if you want to sit in and eat, but it's not a bad spot at all.
Atmosphere: 3
Food: 4
Service: 5
Andrew Collins
Fantastic breakfast! I went again the next day. I was worried I wouldn't hear them call out my order, but I did.
Atmosphere: 5
Food: 5
Service: 4
Ivette Jimenez
The owner helped with my questions in placing the order and with the delivery. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Roy Winter
We ordered online and our hot food was hot and waiting for us as scheduled.
Food is always good
Atmosphere: 4
Food: 5
Service: 4
Excellent food! Can’t drive by without stopping in!!!
Atmosphere: 5
Food: 5
Service: 5
great little bagel store. The app works great to order food for fast pickup!
Atmosphere: 5
Food: 5
Service: 5
I look forward to stopping here when I am in Los Alamos for my appointments. They have the freshest sandwiches around!!
Quality of ingredients has gone downhill under new ownership :( Used to get my favorite sandwiches here but now the ingredients are noticeably less fresh and cheaper.
Atmosphere: 3
Food: 1
Service: 3
The little muffin treat was hard and crumbly😒
Atmosphere: 1
Food: 1
Service: 1
I understand there are new owners - so this is intended as constructive input. The bagels were very good and so was the coffee. The service and the staff is completely underwhelming. The staff was unfriendly and seemed inconvenienced that they had to take our order and fill the cream pitcher. I believe your success is dependent on your staff - they could really benefit from some consistent training and oversight from someone with a customer service mindset.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cinnamon Crunch
I wouldn’t even bother coming here. The café is always super busy, so I guess the delay is understandable, but the staff didn’t seem to manage the rush well and communication was poor
My girlfriend and I ordered two coffees and a bagel to go, but somehow our order was lost between the counter and the kitchen. The front counter staff seemed disorganized and disengaged, and we noticed several people who ordered after us received their food before we did. When I brought it up, a gentleman quickly prepared our items but never offered an apology. The girl behind the counter seemed overwhelmed with our order and was covered in hickeys. Overall, it was a really disappointing experience, especially for our first visit.
Service: 1
Delicious and charming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gluten-Free Bagel, Green Chile, Bagel Melt, Sunrise
Restaurantji Recommends
I was really looking forward to trying this place based on the reviews, but my first experience was disappointing.
I sat for about 30 minutes at the table right in front of the pickup counter and never heard my name called. Even if I somehow missed it once, it was never called again — and one of the bags sitting on the counter ended up being mine. That stood out, especially since I heard plenty of other names being called repeatedly.
I had also ordered a coffee, but there wasn’t one next to my bag — which could’ve been a clue something was off. When I asked about it, they made it then, which took another five minutes. Still, no apology or acknowledgment for the mix-up.
As for the food — the latte was lukewarm and not what I ordered (I asked for a hot peppermint latte). The bagels weren’t toasted, and after sitting so long, they were cold by the time I got home. I had added avocado to one, but it turned out to be smashed rather than sliced — would’ve been nice to know in advance. The meat portions were generous, but overall, the sandwiches lacked flavor; the eggs seemed unseasoned and possibly just egg whites.
We also received a mini muffin that came with the meal, but it was hard and clearly not fresh, so we tossed it. Granted, it was complimentary, but it didn’t inspire confidence in their pastries.
All in all, it was $25 on a coffee and two bagel sandwiches not well spent. I haven’t decided yet if I’ll give them another try, but my first visit definitely left a poor impression.
Atmosphere: 4
Food: 2
Service: 1
I had the cordon-bleu wraps and they did not taste cheesy or anything--I had to add a lot of hot sauce to make any kind of flavor impact. My wife loved her lox & bagels, though. Place is a bit small if you want to sit in and eat, but it's not a bad spot at all.
Atmosphere: 3
Food: 4
Service: 5
Fantastic breakfast! I went again the next day. I was worried I wouldn't hear them call out my order, but I did.
Atmosphere: 5
Food: 5
Service: 4
The owner helped with my questions in placing the order and with the delivery. Thank you!
Atmosphere: 5
Food: 5
Service: 5
We ordered online and our hot food was hot and waiting for us as scheduled.
Atmosphere: 5
Food: 5
Service: 5
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