Incredibly slow service. I waited 20+ minutes in the drive through and the line wasn’t even long.
Zeph’s Fishing adventures
Waited an hour for one drink and they skipped over me and others multiple times
Rupert Rupert
crazy, all I ordered was a medium black coffee, medium roast. I came in at a calm time in the afternoon. I was told to wait for a new batch to be brewed, which never happened, I asked again, she looked at me like I was crazy, as if i hadn't asked her for this same cup of coffee twice already, and then walked over to the coffee pots, looked inside and told me it'd be another 15 minutes. At this point, I had already been waiting for almost 30 minutes. I told her to cancel my order and I left. I notice this location in particular likes to go rogue from the standard. never going back. this was saturday the 7th
Nichole Reed
It’s incredible how many terrible experiences I’ve had here. My fault for continuing to give them a chance I guess. Today, for example in the drive through I said “Can I get a triple espresso shaken on ice with half and half and 2 pumps of sugar free vanilla?” And was responded to with “Wait what!?” And I said “it’s a custom coffee order” and she said “I heard you I just don’t understand what you want.” Like? Hello? What the helly? Don’t you work at a coffee shop? So I repeated it and she responded with more confusion. So I said “Nevermind just 3 shots of espresso iced with half and half and 2 pumps of sugar vanilla” and I get to the window and now I’m more annoyed because I don’t want to pay nearly $10 for the wrong thing and I order that drink often from other Starbucks that hire literate people and it already looked completely wrong with no ice. So I asked her if I could look at the label and once again repeated the interaction her and I just had and she said “They made you what you ordered”. So I told her I didn’t want the drink and I’d be writing a review and calling the manager (Karen move, I get it but this isn’t a one time thing, it’s happened too many times. It’s Starbucks not rocket science). So here’s the review. And I tried calling and of course no one answered. Just go anywhere else.
Lucca Caccamise
we got kicked out because we were chilling there. she said we had to be buying customers. but we money. so me and my friend said what can we buy with 30$ then she said you guys have to leave. then she kicked us off Starbucks property for waiting for our friend that was in the bathroom. also, she kicked all of us out for being black and Mexican. but my white friend that had no money stayed in there and didn't get kicked out. He just left because we left.
chknoodle
Dining room hours suck and are routinely ignored.
TeamFurjan
I went through the drive thru. The staff was friendly, fast and wasn't too busy. Had my usual strawberry acai, and it was made well, and I enjoyed it.
Teresa Lucia
They are always out of things or something is broken. It’s predictably unpredictable.
Tina Russ
Store was busy but the *3* baristas did an amazing job! Hermi was making drinks like a pro and so friendly. Thank you!
Atmosphere: 4
Food: 4
Service: 5
Sean Alcorn
They will burn the hell outta every shaken espresso and decaf drink. Only things here not coming burnt are cake pops and some lemonades. Go to the one in Smiths next door.
Waited a long time for our order, people after us were served first. Cappuccino was weak, it was foam and no coffee taste at all . Barrista was irritated and argumentative when we asked her very friendly to rectify the order.
Atmosphere: 3
Service: 3
Cris H
go elsewhere if youre going in the afternoon. ive been going every tuesday for a while now. i order a iced black tea lemonade. its always one adult in the back and some kid literally running around panicked. you get ignored for 20+ minutes and then never get what you ordered. i asked the young lady if she knew where my drink was, she actually made it for me quickly. the 5 star rating is for her. think for once management is the problem and whatever is in the back can wait.
Atmosphere: 5
Food: 5
Service: 5
Larry
Service was ok. I don't like the fact that sugar and creamer are not out front where u can make ur coffee . I don't know how much creamer or sugar they put in your coffee when they ask how much u want I never measured it. I guess I won't come back to Starbucks.
Atmosphere: 2
Food: 2
Service: 2
Richard Loffredo
Most comfortable Starbucks in New Mexico.
Atmosphere: 5
Food: 4
Service: 4
Maria Rios
They NEVER make the drinks correctly. Store manager never makes changes all 5 times I’ve gone I’ve given the benefit of the doubt. I thought maybe they are in training but I’ve lived here for 3 months and spread throughout I’ve gone here.
I have to drive to Santa Fe for it to me Made better.
I don’t know what the hold up is at this location. Pretty wild man. Pretty wild.
Incredibly slow service. I waited 20+ minutes in the drive through and the line wasn’t even long.
Waited an hour for one drink and they skipped over me and others multiple times
crazy, all I ordered was a medium black coffee, medium roast. I came in at a calm time in the afternoon. I was told to wait for a new batch to be brewed, which never happened, I asked again, she looked at me like I was crazy, as if i hadn't asked her for this same cup of coffee twice already, and then walked over to the coffee pots, looked inside and told me it'd be another 15 minutes. At this point, I had already been waiting for almost 30 minutes. I told her to cancel my order and I left. I notice this location in particular likes to go rogue from the standard. never going back. this was saturday the 7th
It’s incredible how many terrible experiences I’ve had here. My fault for continuing to give them a chance I guess. Today, for example in the drive through I said “Can I get a triple espresso shaken on ice with half and half and 2 pumps of sugar free vanilla?” And was responded to with “Wait what!?” And I said “it’s a custom coffee order” and she said “I heard you I just don’t understand what you want.” Like? Hello? What the helly? Don’t you work at a coffee shop? So I repeated it and she responded with more confusion. So I said “Nevermind just 3 shots of espresso iced with half and half and 2 pumps of sugar vanilla” and I get to the window and now I’m more annoyed because I don’t want to pay nearly $10 for the wrong thing and I order that drink often from other Starbucks that hire literate people and it already looked completely wrong with no ice. So I asked her if I could look at the label and once again repeated the interaction her and I just had and she said “They made you what you ordered”. So I told her I didn’t want the drink and I’d be writing a review and calling the manager (Karen move, I get it but this isn’t a one time thing, it’s happened too many times. It’s Starbucks not rocket science). So here’s the review. And I tried calling and of course no one answered. Just go anywhere else.
we got kicked out because we were chilling there. she said we had to be buying customers. but we money. so me and my friend said what can we buy with 30$ then she said you guys have to leave. then she kicked us off Starbucks property for waiting for our friend that was in the bathroom. also, she kicked all of us out for being black and Mexican. but my white friend that had no money stayed in there and didn't get kicked out. He just left because we left.
Dining room hours suck and are routinely ignored.
I went through the drive thru. The staff was friendly, fast and wasn't too busy. Had my usual strawberry acai, and it was made well, and I enjoyed it.
They are always out of things or something is broken. It’s predictably unpredictable.
Store was busy but the *3* baristas did
an amazing job! Hermi was making drinks like a pro and so friendly. Thank you!
Atmosphere: 4
Food: 4
Service: 5
They will burn the hell outta every shaken espresso and decaf drink. Only things here not coming burnt are cake pops and some lemonades. Go to the one in Smiths next door.
Atmosphere: 4
Food: 1
Service: 3
Restaurantji Recommends
Waited a long time for our order, people after us were served first. Cappuccino was weak, it was foam and no coffee taste at all . Barrista was irritated and argumentative when we asked her very friendly to rectify the order.
Atmosphere: 3
Service: 3
go elsewhere if youre going in the afternoon. ive been going every tuesday for a while now. i order a iced black tea lemonade. its always one adult in the back and some kid literally running around panicked. you get ignored for 20+ minutes and then never get what you ordered. i asked the young lady if she knew where my drink was, she actually made it for me quickly. the 5 star rating is for her. think for once management is the problem and whatever is in the back can wait.
Atmosphere: 5
Food: 5
Service: 5
Service was ok. I don't like the fact that sugar and creamer are not out front where u can make ur coffee . I don't know how much creamer or sugar they put in your coffee when they ask how much u want I never measured it. I guess I won't come back to Starbucks.
Atmosphere: 2
Food: 2
Service: 2
Most comfortable Starbucks in New Mexico.
Atmosphere: 5
Food: 4
Service: 4
They NEVER make the drinks correctly. Store manager never makes changes all 5 times I’ve gone I’ve given the benefit of the doubt. I thought maybe they are in training but I’ve lived here for 3 months and spread throughout I’ve gone here.
I have to drive to Santa Fe for it to me Made better.
I don’t know what the hold up is at this location. Pretty wild man. Pretty wild.
Atmosphere: 1
Food: 1
Service: 1
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