Arby's
601 Main St NE, Los Lunas
(505) 865-3256
Recent Reviews
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The date is August 13, 2025 the time 10:30 AM
I bought some mozzarella sticks a six piece. I left turns out the mozzarella sticks, had only half of the cheese in them all of them. Didn’t realize there was cheese at the bottom of the cup look like they busted some of them and just left the cheese at the bottom. I just called to let them know but nobody answers the phone so nobody else has gets that problem. But nobody answered the phone after a few calls
Atmosphere: 3
Food: 1
Service: 4
Don’t matter if I’m a DoorDash or walk in customer, you don’t treat people the way the girl with the pony tail treated me today. I waited over 25 minutes for an order and yes I was frustrated but didn’t say anything to them, the moment my order is ready and I go to pick it up she throws the straws on the counter and walks away. That isn’t any type of customer service and if the job is too much for you then find something else. Arby’s needs to do better.
Atmosphere: 1
Food: 3
Service: 1
Very beef sandwich
Atmosphere: 3
Food: 5
Service: 4
Best Arby's
We were at the counter to order and was completely ignored. The person filled 3 drive up orders while we waited. Never acknowledged us so we left.
Atmosphere: 1
Food: 1
Service: 1
Greatest customer service ever!
Atmosphere: 5
Food: 5
Service: 5
Showed up at 9:41pm to the drive through on May 17th and the person working drive through said they were closed. Posted store hours are 10pm.
Atmosphere: 1
Service: 1
Food was ok sandwiches were thrown together no consistency on even cheese on sandwich, rootbeer coming out of coke machine was very very watered down not fit to drink, over half the tables were dirty in the dining room place seemed to be running on minimal staff
Atmosphere: 1
Food: 3
Service: 3
This place has really improved in the last year. Food service and cleanliness.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: BBQ Brisket
Sat in the drive thru for 30 min for food. Thought we would get fresh food all the food was cold and all the sandwiches I wanted cheese on were missing it. This was my first time coming here and wouldn't go back because the food was terrible. 37 dollars spent on food that was terrible.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Roast Beef
Restaurantji Recommends
We got the Classic Roast Beef with Extra cheese and curly fries. I would love one of those cheese machines in my home! Thank you!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Loaded Curly Fries, Roast Beef
Want to order two Arby's meals for 9.29
The total order come after $30.53, $5 tax
Per meal no wonder they get a low rating all the time and it's never busy
Atmosphere: 1
Food: 1
Service: 1
If I could leave an all zero review I would this is the slowest place customer services rude and they don't care if you're sitting there or not
Atmosphere: 1
Food: 1
Service: 1
Sat in drive through with one other vehicle in front of me for 25 minutes, food came cold and drive thru attendant was not friendly at all.
Its a simple restaurant, but dependable great food when you don't want hamburgers.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Roast Beef Gyro, Turkey Sandwich, Greek Gyro, BBQ Brisket, Potato Cakes, Arby's Signature Sandwiches, Roast Beef, Reuben, French Dip
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