I was just at the Los Lunas main street location and the young man taking my order was very respectful. Very impressed by the way he handled my whole experience... great job Daniel!!!
Atmosphere: 5
Food: 5
Service: 5
Brandon Boulter
20 minutes later and we received our burger and fries. What you’d think is that they had a shortage of workers, but no, there were six people working tonight. One cooking, one cleaning the lobby, and everyone else shooting the breeze not doing a thing.
Atmosphere: 3
Food: 4
Service: 1
Jelly Belly
Food is delicious but the wait time is ridiculous. There could be 1 vehicle ahead of you and you still end up waiting 20+ mins. The drive through workers are always pleasant. If you don’t mind waiting for your food I definitely recommend.
Food: 5
Service: 5
Kiki Mirabal
Absolutely terrible service they act like they hate their job, I go quite frequently because it’s one of my favorite restaurants and they serve breakfast burritos all day but every time I go I always have a problem and I hate to be rude but they either give me the incorrect order or the wait time is over 20 minutes I waited in the drive through for 45 minutes and I had to go inside and they had my order ready and cold I was very upset and they refused to fix it. Other times the employees will be listing to music super loud and cussing and again not giving their best customer service by giving attitude towards you or just ignoring you over all. I wish this was a better experience
Atmosphere: 1
Food: 5
Service: 1
R L4you
Best place for your buck 72 years of experience can go wrong good place
Atmosphere: 5
Food: 5
Service: 5
laylyssa mari
I stop by Lotaburger often for breakfast burritos, and while I usually enjoy them, there have been times when the quality really misses the mark. I’ve mentioned it to the staff before, but they always insist the burritos were made fine. I believe if I’m paying for a meal, it should taste right — otherwise, it feels like a waste. I’m not asking for much, just that if something isn’t up to standard, a replacement would be fair. A little understanding goes a long way. I love the burritos. I just hate that I have to always continuously ask them to remake it.
Recommended dishes: Burgers, Hamburger, French Fries
Charlie Paine
Great food staff and outstanding tasty meals
Atmosphere: 5
Food: 5
Service: 5
Myra M
I have been here 3 times and my order is never correct. The food is fresh and the service is okay they cannot get the order correct.
Atmosphere: 3
Food: 4
Service: 3
Hector Aguilar
Good breakfast burritos got just as ordered, no mistakes. Chile choices are good. Service is fast.
Atmosphere: 4
Food: 4
Service: 4
Kristin Yazzie
Ordered a sausage, green breakfast burrito this morning for over $7. Needless to say, barely any chili and I paid a rediculous amount of money for a piece of crap burrito! I guess I will not be wasting my money here ever again and go to their competition, Allinstante for something better. At least I'll get my hard-working money's worth elsewhere, who actually takes pride in their products!
horrible horrible. couldn’t make 2 burgers right. gave them another chance to make it again still didn’t make it right and the manager said there was no blake’s sauce in my burger but when i got home there was blake sauce MELTED into the cheese and its not an amazing taste i’ll tell you that. Still forgot to add the right garnish and cheese on the other burger too after telling and showing what should’ve been on there in the first place. manager is horrible and the staff don’t know what they’re doing and obviously cannot read a couple words on tickets they read everyday at work to make sure the food is made right. don’t go here. spend your money somewhere else
Tanner Hudman
These guys literally ask what you want and charge you for it. But what do you get? Nothing that you asked for. Such a joke of a burger joint.
Kittia Lin
We have been ordering from Blakes for 40 years, amazing! However, we no longer get the food or service that we have learned to appreciate. Lately the food is mediocre and ordering on line is like a phone call to a foreign country, poor sound, difficult to understand and for the past 3 orders, usually messed up at pickup. Our last order was simple, two cheese lotta burgers and two fries. The auto response recording fell into a loop, did not accept our order. Then after another call, auto order stated we had placed order for SIX burgers. We called again. NEW ORDER PLEASE, CANCEL ALL OTHER ORDERS, LET ME SPEAK TO LIVE PERSON. A woman responded, live call. Two burgers two fries and reply was: $6.00. WRONG but hey great price. Are you sure? Correction, order is $31.00. WRONG WRONG. Are you sure? Correction, order is $21.00. OK! Now let's pickup our order (which has been incorrect last 3 orders). And hey, only a 40 minute wait. Now, yes, I'm laughing :) Not much else to do! Blakes is closest fast food to our rural residence, but lately, usually a disappointment.
Shelly Brooks
I love the staff! They always take good care of me and get my food out fast.
Norman Neff
A New Mexico treasure. The LottaBurger (with the green chiles) is the best. The chicken tenders and chicken sandwiches are also great.
I was just at the Los Lunas main street location and the young man taking my order was very respectful. Very impressed by the way he handled my whole experience... great job Daniel!!!
Atmosphere: 5
Food: 5
Service: 5
20 minutes later and we received our burger and fries. What you’d think is that they had a shortage of workers, but no, there were six people working tonight. One cooking, one cleaning the lobby, and everyone else shooting the breeze not doing a thing.
Atmosphere: 3
Food: 4
Service: 1
Food is delicious but the wait time is ridiculous. There could be 1 vehicle ahead of you and you still end up waiting 20+ mins. The drive through workers are always pleasant. If you don’t mind waiting for your food I definitely recommend.
Food: 5
Service: 5
Absolutely terrible service they act like they hate their job, I go quite frequently because it’s one of my favorite restaurants and they serve breakfast burritos all day but every time I go I always have a problem and I hate to be rude but they either give me the incorrect order or the wait time is over 20 minutes I waited in the drive through for 45 minutes and I had to go inside and they had my order ready and cold I was very upset and they refused to fix it. Other times the employees will be listing to music super loud and cussing and again not giving their best customer service by giving attitude towards you or just ignoring you over all. I wish this was a better experience
Atmosphere: 1
Food: 5
Service: 1
Best place for your buck 72 years of experience can go wrong good place
Atmosphere: 5
Food: 5
Service: 5
I stop by Lotaburger often for breakfast burritos, and while I usually enjoy them, there have been times when the quality really misses the mark. I’ve mentioned it to the staff before, but they always insist the burritos were made fine. I believe if I’m paying for a meal, it should taste right — otherwise, it feels like a waste. I’m not asking for much, just that if something isn’t up to standard, a replacement would be fair. A little understanding goes a long way. I love the burritos. I just hate that I have to always continuously ask them to remake it.
Recommended dishes: Burgers, Hamburger, French Fries
Great food staff and outstanding tasty meals
Atmosphere: 5
Food: 5
Service: 5
I have been here 3 times and my order is never correct. The food is fresh and the service is okay they cannot get the order correct.
Atmosphere: 3
Food: 4
Service: 3
Good breakfast burritos got just as ordered, no mistakes. Chile choices are good. Service is fast.
Atmosphere: 4
Food: 4
Service: 4
Ordered a sausage, green breakfast burrito this morning for over $7. Needless to say, barely any chili and I paid a rediculous amount of money for a piece of crap burrito! I guess I will not be wasting my money here ever again and go to their competition, Allinstante for something better. At least I'll get my hard-working money's worth elsewhere, who actually takes pride in their products!
Restaurantji Recommends
horrible horrible. couldn’t make 2 burgers right. gave them another chance to make it again still didn’t make it right and the manager said there was no blake’s sauce in my burger but when i got home there was blake sauce MELTED into the cheese and its not an amazing taste i’ll tell you that. Still forgot to add the right garnish and cheese on the other burger too after telling and showing what should’ve been on there in the first place. manager is horrible and the staff don’t know what they’re doing and obviously cannot read a couple words on tickets they read everyday at work to make sure the food is made right. don’t go here. spend your money somewhere else
These guys literally ask what you want and charge you for it. But what do you get? Nothing that you asked for. Such a joke of a burger joint.
We have been ordering from Blakes for 40 years, amazing! However, we no longer get the food or service that we have learned to appreciate. Lately the food is mediocre and ordering on line is like a phone call to a foreign country, poor sound, difficult to understand and for the past 3 orders, usually messed up at pickup. Our last order was simple, two cheese lotta burgers and two fries. The auto response recording fell into a loop, did not accept our order. Then after another call, auto order stated we had placed order for SIX burgers. We called again. NEW ORDER PLEASE, CANCEL ALL OTHER ORDERS, LET ME SPEAK TO LIVE PERSON. A woman responded, live call. Two burgers two fries and reply was: $6.00. WRONG but hey great price. Are you sure? Correction, order is $31.00. WRONG WRONG. Are you sure? Correction, order is $21.00. OK! Now let's pickup our order (which has been incorrect last 3 orders). And hey, only a 40 minute wait. Now, yes, I'm laughing :) Not much else to do! Blakes is closest fast food to our rural residence, but lately, usually a disappointment.
I love the staff! They always take good care of me and get my food out fast.
A New Mexico treasure. The LottaBurger (with the green chiles) is the best. The chicken tenders and chicken sandwiches are also great.
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