I *truly* don’t understand the bad reviews on management and service. The morning manager Jasmine is such a doll and we know each other on a first name basis. Then day manager Thomas is also a great manager. I live behind the HS, and I go every morning for my coffee, and we buy a lot of ice for our broken ice machine. And, only had an issue once or twice. And this is expected. They can’t control crowds, or being short staffed. So give them a break. They work way too hard to get paid so little. YOU ROCK LOS LUNAS MCDONALDS 1700 MAIN! Now, the other location across from Arby’s is realllly horrible. I only go there if I absolutely have to.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Quarter Pounder with Cheese and Free Fry Friday, McDonald's Big Mac, Double Cheeseburger, Mcchicken, Chicken Mcnuggets, French Fries
Anna Lucero
The lady working the drive through on 12-16-24 around 6pm was so disrespectful I’ve never been so disrespected at a McDonald’s before or at any restaurant . Im an assistant manager at a fast food restaurant and would be so embarrassed if my employees treated a customer the way your drive through lady did. I’ll be calling to make a formal complaint against her.
Service: 1
fabian villalba
Good fresh hot coffee
Atmosphere: 3
Food: 4
Service: 4
Celeste Kovach
Wow extremely rude older lady working tonight
Hurley Payne
Every time I go here I ask for a spicy McChicken with added tomato. They charged me for the added tomato every time but never add it very frustrating.
Atmosphere: 1
Food: 2
Service: 1
Malcolm L Wolfe
Everything was perfect except the fries which were barely warm.
Atmosphere: 5
Food: 4
Service: 5
optima mkx
Sick and tired of the bull we pay for food and every time you mess up something the last 5 visits i’ve paid for bbq sauce and it’s never in the bag. NEVER COMING BACK
Brandi Hovey
Went here for breakfast. Food was good, but the bacon was a bit too stringy and tasted a bit old. But the hash brown was delish and hot and the caramel frappe had extra caramel and was really good for mine. My husband passed like they used rotten milk. He got a stomach ache from it . Only other side note, they always forget napkins.
Atmosphere: 5
Food: 5
Service: 4
Axel santiago Fernandez
It’s a really nice food and a nice people and nice place and clean
Always making you wait to get your order, this is supposed to be fast food!
Atmosphere: 1
Food: 2
Service: 1
JEBB
Absolutely horrendous, customer service and management every time I go they make sure to mess up one thing in my order today I went and got a 20 piece with buffalo and ranch. They put all the ranch I went ahead and called by the time I got home because that’s when I checked my order. I know I messed up by not checking out the window and assuming they can do their job correctly so I went ahead and called and let them know. They messed up my order and I asked what they wanted to do about it and the manager. Felicia tried to tell me she was just gonna give me an extra buffalo next time I come through. They absolutely messed up my order and I don’t even want to eat my chicken nuggets with the wrong type of sauce, like who says oh you can get extra buffalo next time you come through like no I’m gonna come through the drive-through and you can fix my order because by the time I come and get this buffalo sauce it’s gonna be cold once I get home absolutely terrible customer service PATRICA
Atmosphere: 1
Food: 5
Service: 1
Adam Castillo
The fries could use a little help
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Bacon Egg & Cheese Biscuit, Big Mac, Hamburger
Kierstin Smith
Always fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich, French Fries
Dee Skillman
Meat was tough and unpleasant and tasted bad. Same at all locations. Bad hamburger
I *truly* don’t understand the bad reviews on management and service. The morning manager Jasmine is such a doll and we know each other on a first name basis. Then day manager Thomas is also a great manager. I live behind the HS, and I go every morning for my coffee, and we buy a lot of ice for our broken ice machine. And, only had an issue once or twice. And this is expected. They can’t control crowds, or being short staffed. So give them a break. They work way too hard to get paid so little. YOU ROCK LOS LUNAS MCDONALDS 1700 MAIN! Now, the other location across from Arby’s is realllly horrible. I only go there if I absolutely have to.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Quarter Pounder with Cheese and Free Fry Friday, McDonald's Big Mac, Double Cheeseburger, Mcchicken, Chicken Mcnuggets, French Fries
The lady working the drive through on 12-16-24 around 6pm was so disrespectful I’ve never been so disrespected at a McDonald’s before or at any restaurant . Im an assistant manager at a fast food restaurant and would be so embarrassed if my employees treated a customer the way your drive through lady did. I’ll be calling to make a formal complaint against her.
Service: 1
Good fresh hot coffee
Atmosphere: 3
Food: 4
Service: 4
Wow extremely rude older lady working tonight
Every time I go here I ask for a spicy McChicken with added tomato. They charged me for the added tomato every time but never add it very frustrating.
Atmosphere: 1
Food: 2
Service: 1
Everything was perfect except the fries which were barely warm.
Atmosphere: 5
Food: 4
Service: 5
Sick and tired of the bull we pay for food and every time you mess up something the last 5 visits i’ve paid for bbq sauce and it’s never in the bag. NEVER COMING BACK
Went here for breakfast. Food was good, but the bacon was a bit too stringy and tasted a bit old. But the hash brown was delish and hot and the caramel frappe had extra caramel and was really good for mine. My husband passed like they used rotten milk. He got a stomach ache from it . Only other side note, they always forget napkins.
Atmosphere: 5
Food: 5
Service: 4
It’s a really nice food and a nice people and nice place and clean
Atmosphere: 5
Food: 5
Service: 5
Was good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always making you wait to get your order, this is supposed to be fast food!
Atmosphere: 1
Food: 2
Service: 1
Absolutely horrendous, customer service and management every time I go they make sure to mess up one thing in my order today I went and got a 20 piece with buffalo and ranch. They put all the ranch I went ahead and called by the time I got home because that’s when I checked my order. I know I messed up by not checking out the window and assuming they can do their job correctly so I went ahead and called and let them know. They messed up my order and I asked what they wanted to do about it and the manager. Felicia tried to tell me she was just gonna give me an extra buffalo next time I come through. They absolutely messed up my order and I don’t even want to eat my chicken nuggets with the wrong type of sauce, like who says oh you can get extra buffalo next time you come through like no I’m gonna come through the drive-through and you can fix my order because by the time I come and get this buffalo sauce it’s gonna be cold once I get home absolutely terrible customer service PATRICA
Atmosphere: 1
Food: 5
Service: 1
The fries could use a little help
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Bacon Egg & Cheese Biscuit, Big Mac, Hamburger
Always fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich, French Fries
Meat was tough and unpleasant and tasted bad. Same at all locations. Bad hamburger
Atmosphere: 5
Food: 2
Service: 5
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