The manager called the cops on two young females who were peacefully eating, not disturbing anyone. The overload of Christian music is unpleasant. I’m here to eat, not be proselytized to. The food is fine. Luke warm fries but a fresh burger.
Atmosphere: 1
Food: 4
Service: 4
Federico Munoz-Hernandez
Always so good fast and fresh
Atmosphere: 5
Food: 5
Service: 5
Michael Dao
The drive thru experience is goated. Always fast, always fresh and ready to hand off within 10 seconds of me pulling up to the window. I am forever grateful
Atmosphere: 5
Food: 5
Service: 5
Jamison Hodges
Have had issues with this location in the past but they’ve been on it recently- no mistakes, fresh food, and good service. The app makes ordering even simpler.
Food: 5
Service: 4
Hubb ronald
It is McDonald's that usually employ teenagers. What more can you say
Atmosphere: 3
Service: 2
WhimsicalMe
I was going to give this location 5 stars but they were playing Christian music, which I don't appreciate. Made my appetite go away. Play music that appeals to all.
Atmosphere: 1
Food: 5
Service: 5
M S
I don't understand, how you can have two drive thru order screens, get to the order screen before the other side, then get your order taken after the other side, training is definitely needed, these aren't teenagers, they are lifers, still can't do there job correctly
Service: 1
Giselle
Came to get a late night snack, Sunday around 10:20 pm, we went through the drive the window 1 lady was very rude and bothered because we asked if she could confirm if she had added the cookies and we said thank you she looked at us no response, then window 3 we got our food asked for ketchup and she made it seem like it was a burden to get it, super unpleasant ..
Cecilia Valladares T
Worth the wait for FRESH fries & FRESH quarter pounders . I drive all the way down from Belen just for the excellent service. Better than the other McDonald’s Ive been to in the area. Thank you Michelle & Los lunas McDonald’s team!
Andres Rosales
I visited this location on 4/9/25, at around 9pm. I ordered a Quarter Pounder Value Meal and was disappointed. The patty was old, cold and had been pre-cooked. The cheese was not melted and the fries were undercooked. It seems that the service and quality of food really slip from 5pm - closing time. I am very unhappy and don't know that I will return.
I *truly* don’t understand the bad reviews on management and service. The morning manager Jasmine is such a doll and we know each other on a first name basis. Then day manager Thomas is also a great manager. I live behind the HS, and I go every morning for my coffee, and we buy a lot of ice for our broken ice machine. And, only had an issue once or twice. And this is expected. They can’t control crowds, or being short staffed. So give them a break. They work way too hard to get paid so little. YOU ROCK LOS LUNAS MCDONALDS 1700 MAIN! Now, the other location across from Arby’s is realllly horrible. I only go there if I absolutely have to.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Quarter Pounder with Cheese and Free Fry Friday, McDonald's Big Mac, Double Cheeseburger, Mcchicken, Chicken Mcnuggets, French Fries
Anna Lucero
The lady working the drive through on 12-16-24 around 6pm was so disrespectful I’ve never been so disrespected at a McDonald’s before or at any restaurant . Im an assistant manager at a fast food restaurant and would be so embarrassed if my employees treated a customer the way your drive through lady did. I’ll be calling to make a formal complaint against her.
Service: 1
fabian villalba
Good fresh hot coffee
Atmosphere: 3
Food: 4
Service: 4
Celeste Kovach
Wow extremely rude older lady working tonight
Hurley Payne
Every time I go here I ask for a spicy McChicken with added tomato. They charged me for the added tomato every time but never add it very frustrating.
The manager called the cops on two young females who were peacefully eating, not disturbing anyone. The overload of Christian music is unpleasant. I’m here to eat, not be proselytized to. The food is fine. Luke warm fries but a fresh burger.
Atmosphere: 1
Food: 4
Service: 4
Always so good fast and fresh
Atmosphere: 5
Food: 5
Service: 5
The drive thru experience is goated. Always fast, always fresh and ready to hand off within 10 seconds of me pulling up to the window. I am forever grateful
Atmosphere: 5
Food: 5
Service: 5
Have had issues with this location in the past but they’ve been on it recently- no mistakes, fresh food, and good service. The app makes ordering even simpler.
Food: 5
Service: 4
It is McDonald's that usually employ teenagers. What more can you say
Atmosphere: 3
Service: 2
I was going to give this location 5 stars but they were playing Christian music, which I don't appreciate. Made my appetite go away. Play music that appeals to all.
Atmosphere: 1
Food: 5
Service: 5
I don't understand, how you can have two drive thru order screens, get to the order screen before the other side, then get your order taken after the other side, training is definitely needed, these aren't teenagers, they are lifers, still can't do there job correctly
Service: 1
Came to get a late night snack, Sunday around 10:20 pm, we went through the drive the window 1 lady was very rude and bothered because we asked if she could confirm if she had added the cookies and we said thank you she looked at us no response, then window 3 we got our food asked for ketchup and she made it seem like it was a burden to get it, super unpleasant ..
Worth the wait for FRESH fries & FRESH quarter pounders . I drive all the way down from Belen just for the excellent service. Better than the other McDonald’s Ive been to in the area. Thank you Michelle & Los lunas McDonald’s team!
I visited this location on 4/9/25, at around 9pm. I ordered a Quarter Pounder Value Meal and was disappointed. The patty was old, cold and had been pre-cooked. The cheese was not melted and the fries were undercooked. It seems that the service and quality of food really slip from 5pm - closing time. I am very unhappy and don't know that I will return.
Restaurantji Recommends
I *truly* don’t understand the bad reviews on management and service. The morning manager Jasmine is such a doll and we know each other on a first name basis. Then day manager Thomas is also a great manager. I live behind the HS, and I go every morning for my coffee, and we buy a lot of ice for our broken ice machine. And, only had an issue once or twice. And this is expected. They can’t control crowds, or being short staffed. So give them a break. They work way too hard to get paid so little. YOU ROCK LOS LUNAS MCDONALDS 1700 MAIN! Now, the other location across from Arby’s is realllly horrible. I only go there if I absolutely have to.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Quarter Pounder with Cheese and Free Fry Friday, McDonald's Big Mac, Double Cheeseburger, Mcchicken, Chicken Mcnuggets, French Fries
The lady working the drive through on 12-16-24 around 6pm was so disrespectful I’ve never been so disrespected at a McDonald’s before or at any restaurant . Im an assistant manager at a fast food restaurant and would be so embarrassed if my employees treated a customer the way your drive through lady did. I’ll be calling to make a formal complaint against her.
Service: 1
Good fresh hot coffee
Atmosphere: 3
Food: 4
Service: 4
Wow extremely rude older lady working tonight
Every time I go here I ask for a spicy McChicken with added tomato. They charged me for the added tomato every time but never add it very frustrating.
Atmosphere: 1
Food: 2
Service: 1
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