I was charged for 2 bottle deposits ($1.58) and the bottles do NOT list TX as one of the states where the deposit is to be charged.
Della H.
This was just a trash gas station. Drink machines didn't work, no feed prep, showers down. And filthy.
Jason L.
Might arguably be one of the top worst Pilots I've been to. I'm a driver, been to a few. The line was out to the street for the fuel island because the fuel island 30 breakers were so bad and Pilot doesn't do anything about it.It's under a remodel so I can understand your shower situation, but some of the rudest employees. I walk in and you do the QwickTrip/Loves "WELCOME TO PILOT!!!!" Like a welcoming into hell. 2, not 1, 2 employees brushed me, I said excuse me like in a polite "my bad" kind of thing with zero response back. After using the restroom, after washing my hands, your cleaning person is literally spraying down the paper towels with cleaning solution. No idea what that was all about. Took it as him being an a-- you know what.Pilot/J if you're reading this, you have one heck of poop show in Moriarty NM. I mean it is epic crap compared to almost every other one of your locations. Drivers holding up the fuel island I get, but when the line gets like it did, you gotta do something. Then after the ridiculous wait, to just get straight up hated on in the store by your employees. Like bro, do something.
Gabriela B.
Super kind staff, but the creature to reserve a shower on app didn't work and had difficulty with washer and dryers. Machine worked but no water came out it just moved. The kind helpful staff made up for it though. I got a shower, washed launders albiet with lil water.
George E.
I always try to stop at a Pilot or Loves while on my Anual Cross Country Road Trips. This one was no exception. I seem to get better mileage from Pilot than say Conoco or Casey. My ONE disappointment was that they no longer carry those covers for the 3x5 notebooks mine wore out after years of service. If they didn't sell the notebooks I'd understand. Looks like I'll have to break down and buy one online. BUT that isn't me... I like to see and touch something before I buy. I'd recommend this location when you need a fillup.
John O.
Woman at the counter can't not say the f word for the life of her, every other word to every customer was the f word. I was in line, so I witnessed it all and the f word was constant. This is unacceptable, in addition they sell week old subway cookies. Stale, disgusting. Do better. Terrible.Date 7/25/2022Time 10:32pm
Power B.
Worst truck stop I have ever been to. When paying at the pump they limit the purchase to $150 and they make even that super complicated. Then the pump does not print the receipt that they are legally required to give, you have to find a cashier. Guess what, there is none. You have to walk at a building far away, so they can swipe your card which gives them a better rate with their bank, typically 0.75% instead of maybe 1.05%. So they sell out their customer to make a few cents!!! No wonder all pumps were full, everyone was hiking to this outpost to get their receipts!Never forgive, never forget!
Delfina E.
If you are on that long stretch of I40 going to Texas or leaving Texas this is a great stop. Clean bathrooms, well stocked convenience store, a subway that makes excellent sandwiches and easy access gas. It's my go to for gas when it's football season at Moriarty HS. Today it was a road trip to Texas!
Jade E.
Traveling from California to Texas-late night, my husband left his cell phone on the mens room. I was so upset! A very honest and wonderful human being Kaylee, not only returned our phone to us but guided us back to the gas station! We were 10 miles away!
Luigi C.
We had been reading reviews about truck stops in preparation for our trip and Pilot and Flying J had the best reviews every time. Talks about Italian marble and fine linens were not strange when the reviews about Pilot and Flying J came up. The expectations were high to say the least. I have been telling my wife how she was going to love to take a shower at a truck stop and this and that. It took three days for us to find a pilot or flying j with showers and during that time we visited "little America travel center" and "TA travel stops" and those were quite nice so the expectations and the anticipation were only getting higher and higher for Pilot of Flying J. If those other two were so good and i had not seen any glowing reviews about them, how amazing was Pilot going to be then?! Well, not that awesome. It was not bad but again the expectations were pretty high. The other travel stops had been really good and we were expecting more or even the same but I think of the three, Pilot is in the last place so far. We will continue to check out other Pilot and Flying J stops as we know 1 stop does not represent the brand. Overall, I would visit again if I needed to. The place appeared to be clean. The towels looked a little old and could be refreshed. The space was the smallest of the three travel stops we have visited. The water temperature was warm at best. The shower head was wobbly and leaked around the connection and had a big build up of lime.
This place was completely trashed just an awful experience all the way around! The deli looked horrible and the customer service was even worse
Richard Carstens Sr.
They need to get drivers not to park on curbs, had a hell of a time getting out called inside they said they were on it, no one showed, all they did was chase people off the fuel islands, all they care about is selling fuel!
Curtis Heidel
Grounds were clean and didn't smell bad. Restrooms were very clean. Service was ok. Parking was tight but doable.
I was charged for 2 bottle deposits ($1.58) and the bottles do NOT list TX as one of the states where the deposit is to be charged.
This was just a trash gas station. Drink machines didn't work, no feed prep, showers down. And filthy.
Might arguably be one of the top worst Pilots I've been to. I'm a driver, been to a few. The line was out to the street for the fuel island because the fuel island 30 breakers were so bad and Pilot doesn't do anything about it.It's under a remodel so I can understand your shower situation, but some of the rudest employees. I walk in and you do the QwickTrip/Loves "WELCOME TO PILOT!!!!" Like a welcoming into hell. 2, not 1, 2 employees brushed me, I said excuse me like in a polite "my bad" kind of thing with zero response back. After using the restroom, after washing my hands, your cleaning person is literally spraying down the paper towels with cleaning solution. No idea what that was all about. Took it as him being an a-- you know what.Pilot/J if you're reading this, you have one heck of poop show in Moriarty NM. I mean it is epic crap compared to almost every other one of your locations. Drivers holding up the fuel island I get, but when the line gets like it did, you gotta do something. Then after the ridiculous wait, to just get straight up hated on in the store by your employees. Like bro, do something.
Super kind staff, but the creature to reserve a shower on app didn't work and had difficulty with washer and dryers. Machine worked but no water came out it just moved. The kind helpful staff made up for it though. I got a shower, washed launders albiet with lil water.
I always try to stop at a Pilot or Loves while on my Anual Cross Country Road Trips. This one was no exception. I seem to get better mileage from Pilot than say Conoco or Casey. My ONE disappointment was that they no longer carry those covers for the 3x5 notebooks mine wore out after years of service. If they didn't sell the notebooks I'd understand. Looks like I'll have to break down and buy one online. BUT that isn't me... I like to see and touch something before I buy. I'd recommend this location when you need a fillup.
Woman at the counter can't not say the f word for the life of her, every other word to every customer was the f word. I was in line, so I witnessed it all and the f word was constant. This is unacceptable, in addition they sell week old subway cookies. Stale, disgusting. Do better. Terrible.Date 7/25/2022Time 10:32pm
Worst truck stop I have ever been to. When paying at the pump they limit the purchase to $150 and they make even that super complicated. Then the pump does not print the receipt that they are legally required to give, you have to find a cashier. Guess what, there is none. You have to walk at a building far away, so they can swipe your card which gives them a better rate with their bank, typically 0.75% instead of maybe 1.05%. So they sell out their customer to make a few cents!!! No wonder all pumps were full, everyone was hiking to this outpost to get their receipts!Never forgive, never forget!
If you are on that long stretch of I40 going to Texas or leaving Texas this is a great stop. Clean bathrooms, well stocked convenience store, a subway that makes excellent sandwiches and easy access gas. It's my go to for gas when it's football season at Moriarty HS. Today it was a road trip to Texas!
Traveling from California to Texas-late night, my husband left his cell phone on the mens room. I was so upset! A very honest and wonderful human being Kaylee, not only returned our phone to us but guided us back to the gas station! We were 10 miles away!
We had been reading reviews about truck stops in preparation for our trip and Pilot and Flying J had the best reviews every time. Talks about Italian marble and fine linens were not strange when the reviews about Pilot and Flying J came up. The expectations were high to say the least. I have been telling my wife how she was going to love to take a shower at a truck stop and this and that. It took three days for us to find a pilot or flying j with showers and during that time we visited "little America travel center" and "TA travel stops" and those were quite nice so the expectations and the anticipation were only getting higher and higher for Pilot of Flying J. If those other two were so good and i had not seen any glowing reviews about them, how amazing was Pilot going to be then?! Well, not that awesome. It was not bad but again the expectations were pretty high. The other travel stops had been really good and we were expecting more or even the same but I think of the three, Pilot is in the last place so far. We will continue to check out other Pilot and Flying J stops as we know 1 stop does not represent the brand. Overall, I would visit again if I needed to. The place appeared to be clean. The towels looked a little old and could be refreshed. The space was the smallest of the three travel stops we have visited. The water temperature was warm at best. The shower head was wobbly and leaked around the connection and had a big build up of lime.
Restaurantji Recommends
This place was completely trashed just an awful experience all the way around! The deli looked horrible and the customer service was even worse
They need to get drivers not to park on curbs, had a hell of a time getting out called inside they said they were on it, no one showed, all they did was chase people off the fuel islands, all they care about is selling fuel!
Grounds were clean and didn't smell bad. Restrooms were very clean. Service was ok. Parking was tight but doable.