They quit selling bags of ice. The best thing about Sonic was its ice. No reason to go anymore.
Gonzo Motherfuxxer
It's sonic,but it's a good one
Atmosphere: 4
Food: 4
Service: 4
Sabrina Olivas
I am the type of customer who tries to have everything perfect to make the cashiers/workers life easy. Well this time I messed up and ordered wrong and anything that I could do wrong I did wrong. But the workers fixed everything hastily, perfectly, and without any complaints and in fact with smiles. They were so amazing and I’m so thankful how patient and on point they were with me. Plus the food was so good and the deal were great!
Atmosphere: 5
Food: 5
Service: 5
Doug Everhart
Today's visit was not one of the best. The woman who took the order was a abrupt, rude, and unsuitable for dealing with the public. Her behavior gave the impression I was imposing on her time. (It was a simple order.) The food arrived and it was awful. The HB's were cold, and not at all fresh. The only thing pleasant was the lady who brought out the food. We won't be stopping there again.
Atmosphere: 3
Food: 1
Service: 1
Amanda J Smith
Crispy chicken sandwich maybe because it's burnt but that was before it was drenched in mayonnaise. Instead of adding cheese to the sandwich. Which may have made it salvageable, they slapped that slice on the tots that completely ruined them. I would like to know who in that establishment that prepared this mushy garbage and see if they would ever pay for what they served. New building same shitty food
Atmosphere: 1
Food: 1
Service: 1
Victoria vasquezz
Slowest service I've ever experienced. (October 8, 2025, 6:00 pm) Little boy in the drive thru window with braces, needs to be more helpful, he did not offer anything to compensate for our extreme wait time. The manager is unprofessional, she wears the glasses in the group yet still can't see why her service sucks. Waited 15 min JUST ONLY for mozzarella sticks and Jalapenos poppers. Would you guess why?? The COOK forgot to drop them, come on...do better kids. Miss manager with the glasses maybe next time just a suggestion, Don't eat the wasted food at THE WINDOW right in front of the paying customers. Considering the wait time we spent on them(15 minutes). Glad I still asked for my refund☺️ All in all you looked messy and trashy. Do better.🤢 Worst idea of the day. Going to sonic in Portales! I hope you all stay as miserable as your service. Have a good day!
Atmosphere: 1
Food: 1
Service: 1
Gjenevieve Desaulniers
Great slushies, shakes and flavoristas. Wish some of the flavoristas were still available. Burgers aren't too bad. Fair prices.
Atmosphere: 4
Food: 4
Service: 5
Justin Grigsby
It’s honestly crazy to me to see if fast food restaurant like sonic have the nerve to say that they’re busy when I see nothing but people getting drinks and really not that many cars and tonight I received no service after I made my order. I proceeded to wait 30 minutes to be Generous and then hit the order button to see where my order was at was greeted with a non-energetic don’t feel like I wanna be here kind of attitude said they would And then proceeded to wait another 10 to 20 minutes, called them again and was told that my order was canceled because they had it scheduled through drive-through even though I was install 13. Their system should’ve notified them that I was ordering through a stall, not through the drive-through, And with all that being said, the lady had the nerve to tell me that I should’ve notified them even though I already said I did and then said that it was my job to go inside and ask where my order was, worst customer service but that’s a norm I guess for this state
Service: 1
Chris Neubert
They have been struggling with good food and service since moving to the new building, but it's easier to get in and out of their lot now and no more broken kiosks.
Atmosphere: 4
Food: 3
Service: 3
ashley lock
Thank you for being the Sonic that I remember. I've been to more than a few that have let me down and y'all put the trust back into Sonic I used to have.
Food was horrible tasted stale. Hamburger had key up mustard and mayo. Chunks of onion.
Atmosphere: 5
Food: 1
Service: 2
PJ Dower
I love the new building, but what is up with taking ham off the breakfast toasters. They still have it in Clovis.
Atmosphere: 4
Food: 3
Service: 4
Brenshue Reed
Be careful if you're in Arkansas I went to the Sonic and it seems they was working with the police to try to trap me and a friend of mine to getting pulled over the police was stalking us and I've seen him come back and talk to the employees that was working at the Sonic and all of a sudden when we get ready to leave he was waiting down the street for us I pulled over and he went down the street and was watching us from afar like we can see him so be careful if you go here
Atmosphere: 1
Food: 1
Service: 1
Cory Mehrhoff
Ok, the service rating on this is low, because the person who took our order was horrendous. Not polite at all. Didn't get the order correct. The only saving grace was the carhop, she was awesome unfortunately I didn't get her name. Do better Sonic.
They quit selling bags of ice. The best thing about Sonic was its ice. No reason to go anymore.
It's sonic,but it's a good one
Atmosphere: 4
Food: 4
Service: 4
I am the type of customer who tries to have everything perfect to make the cashiers/workers life easy. Well this time I messed up and ordered wrong and anything that I could do wrong I did wrong. But the workers fixed everything hastily, perfectly, and without any complaints and in fact with smiles. They were so amazing and I’m so thankful how patient and on point they were with me. Plus the food was so good and the deal were great!
Atmosphere: 5
Food: 5
Service: 5
Today's visit was not one of the best. The woman who took the order was a abrupt, rude, and unsuitable for dealing with the public. Her behavior gave the impression I was imposing on her time. (It was a simple order.) The food arrived and it was awful. The HB's were cold, and not at all fresh. The only thing pleasant was the lady who brought out the food. We won't be stopping there again.
Atmosphere: 3
Food: 1
Service: 1
Crispy chicken sandwich maybe because it's burnt but that was before it was drenched in mayonnaise. Instead of adding cheese to the sandwich. Which may have made it salvageable, they slapped that slice on the tots that completely ruined them. I would like to know who in that establishment that prepared this mushy garbage and see if they would ever pay for what they served. New building same shitty food
Atmosphere: 1
Food: 1
Service: 1
Slowest service I've ever experienced. (October 8, 2025, 6:00 pm) Little boy in the drive thru window with braces, needs to be more helpful, he did not offer anything to compensate for our extreme wait time. The manager is unprofessional, she wears the glasses in the group yet still can't see why her service sucks. Waited 15 min JUST ONLY for mozzarella sticks and Jalapenos poppers. Would you guess why?? The COOK forgot to drop them, come on...do better kids. Miss manager with the glasses maybe next time just a suggestion, Don't eat the wasted food at THE WINDOW right in front of the paying customers. Considering the wait time we spent on them(15 minutes). Glad I still asked for my refund☺️ All in all you looked messy and trashy. Do better.🤢 Worst idea of the day. Going to sonic in Portales! I hope you all stay as miserable as your service.
Have a good day!
Atmosphere: 1
Food: 1
Service: 1
Great slushies, shakes and flavoristas. Wish some of the flavoristas were still available. Burgers aren't too bad. Fair prices.
Atmosphere: 4
Food: 4
Service: 5
It’s honestly crazy to me to see if fast food restaurant like sonic have the nerve to say that they’re busy when I see nothing but people getting drinks and really not that many cars and tonight I received no service after I made my order. I proceeded to wait 30 minutes to be Generous and then hit the order button to see where my order was at was greeted with a non-energetic don’t feel like I wanna be here kind of attitude said they would And then proceeded to wait another 10 to 20 minutes, called them again and was told that my order was canceled because they had it scheduled through drive-through even though I was install 13. Their system should’ve notified them that I was ordering through a stall, not through the drive-through, And with all that being said, the lady had the nerve to tell me that I should’ve notified them even though I already said I did and then said that it was my job to go inside and ask where my order was, worst customer service but that’s a norm I guess for this state
Service: 1
They have been struggling with good food and service since moving to the new building, but it's easier to get in and out of their lot now and no more broken kiosks.
Atmosphere: 4
Food: 3
Service: 3
Thank you for being the Sonic that I remember. I've been to more than a few that have let me down and y'all put the trust back into Sonic I used to have.
Atmosphere: 5
Food: 5
Service: 5
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Drinks
Food: 5
Service: 5
Food was horrible tasted stale. Hamburger had key up mustard and mayo. Chunks of onion.
Atmosphere: 5
Food: 1
Service: 2
I love the new building, but what is up with taking ham off the breakfast toasters. They still have it in Clovis.
Atmosphere: 4
Food: 3
Service: 4
Be careful if you're in Arkansas I went to the Sonic and it seems they was working with the police to try to trap me and a friend of mine to getting pulled over the police was stalking us and I've seen him come back and talk to the employees that was working at the Sonic and all of a sudden when we get ready to leave he was waiting down the street for us I pulled over and he went down the street and was watching us from afar like we can see him so be careful if you go here
Atmosphere: 1
Food: 1
Service: 1
Ok, the service rating on this is low, because the person who took our order was horrendous. Not polite at all. Didn't get the order correct. The only saving grace was the carhop, she was awesome unfortunately I didn't get her name. Do better Sonic.
Atmosphere: 5
Food: 3
Service: 2
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