I love going to Dulce Rivers in the morning. Only local option to get coffee in the area and I dont want to give my money to Starbucks or Dutch Bros. Pricing is fair as well! The baked items I've had are great. The Lattes are ok. The decor is okay but it seems like they gave up and didnt finish decorating. Support local and enjoy this spot
Atmosphere: 4
Food: 4
Service: 5
Bernard Glasky (Buzzji)
Our first visit and the, still warm, Cinnamon Rolls went perfectly with our Quad Espressos!
Atmosphere: 5
Food: 5
Service: 5
Paul Smith
Love the beautiful custom birthday cake I just picked up! They made a special effort to get it done a day early due to the upcoming snow storm. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Dina Wisen
I like the coffee and pastries, but I went today and I ordered a coffee and sat down to enjoy my coffee and all of a sudden the staff was yelling and cursing! it made it very uncomfortable! I am very disappointed in this establishment! I'm not sure if I will be going back!
Eric Harris
Loved the creme puffs
Atmosphere: 3
Food: 5
Service: 4
Eric Luchetti
I came here with church group. They have a very spacious area with great open area to eat. I ordered the carnivore pizza and it was great! The pizza crust was perfect as well as the ratio of the cheese, sauce l, and meat. It wasn’t super overloaded, but enough to feel like it’s not empty(perfect) the owner and staff were extremely nice. They came greeted us, talked with us, got us all of our food and was very responsive for all and any of our request. I will be returning with other friends to come here in the future as well. I want to try a majority of their pizzas as they have quite a bit of speciality pizzas. The whole area seemed to be sparkling clean as well with nothing on the floor or any dirty tables, once someone leaves they hurry up to make sure the tables are clean and ready to go. Will be returning once again!
Atmosphere: 5
Food: 5
Service: 5
Bonnie Oakley
Top notch!
Atmosphere: 5
Food: 5
Service: 5
william gilbert
Nice place for good coffee and cinnamon rolls.
Atmosphere: 5
Food: 5
Service: 5
Alex Lopez
Friendly! Their blueberry muffins are so amazing:)
Hecmary Barrios Realtor
Everything here it's delicious, great atmosphere and fresh flowers in every table.
The food and service were great, the latte was average
Atmosphere: 5
Food: 4
Service: 5
Diane
Loved the scones and bear claw r prices too expensive one coffee and bear claw was 9.08$
Atmosphere: 2
Food: 4
Service: 2
Maria Varela
Edit: One of the people who turned their back on her is actually an owner. Plenty of local businesses to support in the area that want the business.
My mom was excited when Dulce opened in Rio Rancho. She has always enjoyed the Santa Fe location and was looking forward to having one nearby. She told friends about it, brought family, and regularly visited their restaurant next door.
This morning she stopped in to grab a treat for herself and my grandma before her radiation appointment. There were no other customers inside, just three employees. Not one of them greeted her. They all just turned their backs and acted like she wasn’t even there. One girl went to the back, came out, stared my mom down, and finally said in the most rude, condescending tone, “What can I get for you?”
She was so put off all of this that she didn’t even bother ordering. She just said, “Nothing. Have a good day,” and walked out.
She was still shocked when she told me about it this afternoon. She said it was the strangest and worst customer service experience she’s had since moving to Rio Rancho.
You are a customer-facing business. If you can’t even hide your blatant hostility toward someone just walking in the door, you are in the wrong industry. And while it’s clear the employees could not care less, the owners should. The fact that this is such a new business and there are already multiple reviews from people with similar experiences tells me you’re either not paying attention or this is something you encourage.
We won’t be back. It seems like an empty shop is what you want, so I’m sure that’s exactly what you’ll continue to get.
Atmosphere: 1
Food: 1
Service: 1
Vic Gandolfini
Support local they say but I never have an experience like I had here at a McDonald’s. Bad customer service to say the least. Food over priced and mediocre. Won’t be back.
Atmosphere: 1
Food: 1
Service: 1
A Lujan
Support local! This place has delicious pastries, the coffee is so good, my favorite is The Birdie. They also use a local roaster and the staff is super friendly.
I love going to Dulce Rivers in the morning. Only local option to get coffee in the area and I dont want to give my money to Starbucks or Dutch Bros.
Pricing is fair as well!
The baked items I've had are great. The Lattes are ok.
The decor is okay but it seems like they gave up and didnt finish decorating.
Support local and enjoy this spot
Atmosphere: 4
Food: 4
Service: 5
Our first visit and the, still warm, Cinnamon Rolls went perfectly with our Quad Espressos!
Atmosphere: 5
Food: 5
Service: 5
Love the beautiful custom birthday cake I just picked up! They made a special effort to get it done a day early due to the upcoming snow storm. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
I like the coffee and pastries, but I went today and I ordered a coffee and sat down to enjoy my coffee and all of a sudden the staff was yelling and cursing! it made it very uncomfortable! I am very disappointed in this establishment! I'm not sure if I will be going back!
Loved the creme puffs
Atmosphere: 3
Food: 5
Service: 4
I came here with church group. They have a very spacious area with great open area to eat. I ordered the carnivore pizza and it was great! The pizza crust was perfect as well as the ratio of the cheese, sauce l, and meat. It wasn’t super overloaded, but enough to feel like it’s not empty(perfect) the owner and staff were extremely nice. They came greeted us, talked with us, got us all of our food and was very responsive for all and any of our request. I will be returning with other friends to come here in the future as well. I want to try a majority of their pizzas as they have quite a bit of speciality pizzas. The whole area seemed to be sparkling clean as well with nothing on the floor or any dirty tables, once someone leaves they hurry up to make sure the tables are clean and ready to go. Will be returning once again!
Atmosphere: 5
Food: 5
Service: 5
Top notch!
Atmosphere: 5
Food: 5
Service: 5
Nice place for good coffee and cinnamon rolls.
Atmosphere: 5
Food: 5
Service: 5
Friendly! Their blueberry muffins are so amazing:)
Everything here it's delicious, great atmosphere and fresh flowers in every table.
I love having this awesome cafe so close to home!
Support local, stop by and try it! ☕🍪
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food and service were great, the latte was average
Atmosphere: 5
Food: 4
Service: 5
Loved the scones and bear claw r prices too expensive one coffee and bear claw was 9.08$
Atmosphere: 2
Food: 4
Service: 2
Edit: One of the people who turned their back on her is actually an owner. Plenty of local businesses to support in the area that want the business.
My mom was excited when Dulce opened in Rio Rancho. She has always enjoyed the Santa Fe location and was looking forward to having one nearby. She told friends about it, brought family, and regularly visited their restaurant next door.
This morning she stopped in to grab a treat for herself and my grandma before her radiation appointment. There were no other customers inside, just three employees. Not one of them greeted her. They all just turned their backs and acted like she wasn’t even there. One girl went to the back, came out, stared my mom down, and finally said in the most rude, condescending tone, “What can I get for you?”
She was so put off all of this that she didn’t even bother ordering. She just said, “Nothing. Have a good day,” and walked out.
She was still shocked when she told me about it this afternoon. She said it was the strangest and worst customer service experience she’s had since moving to Rio Rancho.
You are a customer-facing business. If you can’t even hide your blatant hostility toward someone just walking in the door, you are in the wrong industry. And while it’s clear the employees could not care less, the owners should. The fact that this is such a new business and there are already multiple reviews from people with similar experiences tells me you’re either not paying attention or this is something you encourage.
We won’t be back. It seems like an empty shop is what you want, so I’m sure that’s exactly what you’ll continue to get.
Atmosphere: 1
Food: 1
Service: 1
Support local they say but I never have an experience like I had here at a McDonald’s. Bad customer service to say the least. Food over priced and mediocre. Won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Support local! This place has delicious pastries, the coffee is so good, my favorite is The Birdie. They also use a local roaster and the staff is super friendly.
Atmosphere: 5
Food: 5
Service: 5
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