Starbucks
115 Pat D'Arco Highway, NM-528, Rio Rancho
(505) 521-2087
Recent Reviews
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Nice Starbucks! There's enough parking and enough seating. Plenty of staff. It's at a convenient part of town, and you can walk to a couple of other stores from here, too.
Lazy, they can’t even make a basic drink with no modifications to it and they’re over priced
Food: 1
Service: 1
Always good
Atmosphere: 5
Service: 5
Went to get a ice matcha i asked with no ice , they made it foamy even tho i didn’t ask for any kind of cold foam. This is how much they gave me i payed for a venti to receive less than half of my cup. I even stopped asking for cold foam because they mix it with it to make it look more full but even with out the cold foam they still try to make it look full and give half of produc.
Ordered a nitro cold brew, after about 10 minutes at the window was handed cold over sweetened coffee, not nitro, not what I ordered. It’s at least a 10g difference in sugar. Honesty would have been better, just tell me you’re out so I can order what’s safe for me.
Atmosphere: 2
Food: 2
Service: 2
It was quite chilly inside. The brownie was delicious! There is not a lot of seating inside, but there is some on the outdoor patio. The bathrooms are nice and big! The parking area is a shared lot with several other business, but easy to enter and exit.
Atmosphere: 4
Food: 4
Service: 4
I went in, but there wasn't anybody there to help with walk-ins. I left without ordering.
Atmosphere: 3
Food: 3
Service: 3
Horrible quality, isn’t the first time never come back to this location……. Time is gold and sadly don’t have time to come back to ask if can do my coffee right !!!!!
Jun 19, 2025, 9:46 AM
Receipt #661037
Atmosphere: 1
Food: 1
Service: 1
I love Starbucks but we had to wait SO long at the one and when we got our iced Lavender matcha oatmilk drink, it was the worst one we've ever gotten with just barely any Lavender foam at all. We were very disappointed
Food: 2
Service: 2
Just ordered a Matcha Latte & a grill cheese sandwich from this location. I arrived at this location within 3-4 mins of placing the order and my grill cheese was already on the counter, but my drink was not present. The kid at the counter saw me pick up my sandwich and, asked me if I was Leslie. I told him I was and he said he was working on my drink at that moment. I said ok and as I waited I observed another worker start my drink. Then as I stood there watching him make my drink, he proceeded to pour my matcha between my cup and the mixer it was made in multiple times. All the while he spilled part of my drink all over the outside of the cup. Then walked over grabbed a clean cup & poured my drink into that cup, putting a lid & the sticker on it, then called our my name as he slid it on thy counter. I opened the lid, there was no foam on thy top of my Matcha & the cup was 3/4 full. This is not the first time I have received a partially filled drink from this location. Will NOT return to this location ever again. The first 2 pics are from 01/02 & the last 3 are from today. So disappointing 😞
Atmosphere: 4
Food: 3
Service: 2
Restaurantji Recommends
Venti only filled like a grande
Atmosphere: 5
Food: 3
Service: 4
Very friendly staff
Atmosphere: 4
Food: 4
Service: 5
This place is near my home which us why I stop here . Its hit or miss if you get the correct order or if u get water and cream. Service is ok in the afternoon but the best service is in the morning. They never have muffins at this location and they dont serve decaf after 11am but dont tell you so if your ordering decaf you may get regular or espresso !
Tried Milano Luna dark for first time - very good. Hope you keep brewing this.
The barista who helped me was very personable and helpful. Wish I remembered her name. Think it was Angel or Angie. She ground up some beans for me.
She went out of her way to assist me. I’m old school and I like genuine customer service and that’s what she provided. Thank you.
I may come back here. As a general comment Starbucks as a company has gotten way too immersed in “technology”. Apps, pre- orders, etc. The company needs to refocus on actually engaging with customers like they are human beings, not some phone app or Amazon order.
My experience today gave me a little hope. Please continue.
Atmosphere: 5
Food: 5
Service: 5
Helpful staff ! Patient!
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