Subway
7800 Carr Way Suite 104, Rio Rancho
(505) 771-3456
Recent Reviews
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Gage did a great job keeping a long line going alone and still having a positive attitude.
Atmosphere: 5
Food: 5
Service: 5
The worker that served us had the worst attitude ever, he was very disrespectful and threw us out of the restaurant because he was the one who didn’t give us our correct order.
Its subway.
Atmosphere: 1
Food: 5
Service: 5
Good fresh food...
Atmosphere: 5
Food: 5
Service: 5
Female worker always gives me problems with coupons and trys to say I ordered a menu item just because the sandwich is ordered had meats on it that are on a specific menu sandwich.
There's meat on that sandwich 😊
Clean work area and staff is amazingly friendly thank you
My husband and I will come to this location maybe a couple times a year. It’s need been the best nor the worst so I really haven’t needed to comment until today. We came in to get a couple of sandwiches, there was no one in line as a person was leaving as we were walking in. We were greeted and sandwiches made quickly and then we left. Got home and started eating and not half way through the first half I pulled out a large piece of plastic wrap! I went back to the store as we didn’t live too far to go back. I walked in with the sandwich and piece of plastic wrap, I told the male employee that I found a piece of plastic glove in my sandwich. The female worker came took the sandwich threw it away and said she will make another one. No apology no nothing. I overheard her tell the male employee oh it’s the plastic wrap from the food like it was nothing and it happens all the time. Poor customer service and acknowledgment of the safety hazard with handling foods.
Never had good service here, but the food was consistent, so I put up with it every time and moved on. But tonight I didn't get the chance. The employee close the store almost 30 minutes early and just looked at me like I was the problem. Lazy unchecked employees with poor accountability...
Low key
Restaurantji Recommends
Our table was dirty so my wife asked one of the employees for a rag and his response was we don't have any cleaning tools. Not very friendly at all!!
Love this place, but the workers act like they're always in a bad mood.
This place is terrible. I walked in one evening for sandwiches and a girl working behind the counter sees me approach. I notice she's busy making a sandwich presumably for a phone in order as I am the only one standing in there (maybe now I know why) l. After 15 minutes she doesn't have the basic customer service skills to take the ear bud out of her ear and simply say, "I'll be right with you" another employee walks out from the back and proceeds to change the printer paper on the register and also is not capable of acknowledging that someone has been standing there. After he's done he proceeds to walk to the back and never offers to help after he returns. After another 5 minutes I walked out and they never even lifted their heads. I will never walk in that place again.
DO NOT PURCHASE AT THIS LOCATION NOR USE THEIR ONLINE SYSTEM. THEY DO NOT PROCESS ORDERS ONLINE BUT GREEDY ENOUGH TO CHARGE YOUR CARD.
Ordered online, never got meals, zero customer service to help resolve charges. The best we got from them was "just wait and see if system drops order".
Atmosphere: 1
Food: 1
Service: 1
I tried to call in an order before they closed and wouldn't open the door
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