This Wendy’s does not know how to operate. They were extremely rude and unprofessional. They forgot my burger and on top of that, they were out of sour cream, ranch and ketchup. Don’t waste your time here and go to the Wendy’s on 528 and High Resort. They have amazing customer service and are not out of everything constantly.
Atmosphere: 1
Food: 2
Service: 1
Elijah
The food is always fresh and customer service is great. My go to place in the area
Atmosphere: 5
Food: 5
Service: 5
Ward Stoffer
Won't go back. They don't know how to give correct change.
crazy beyful
I love Wendy's
Atmosphere: 3
Food: 4
Service: 5
Grimm Gamer
All the people here are taking their time like its not ones business, I have orders to deliver broski
Sue M
I went to this wendys tonight and remembered why I never go there. The employees are some of the laziest employees in Rio Rancho. They are rude and lazy !They were supposedly out of carbonation for the fountain drinks and chicken tenders. The food was cold and the fries are cold and disgusting. The frosties were not even mixed just plopped with the chocolate syrup and strawberry syrup. It has been a long time since I had Wendy’s but I will never go back !!!!
Atmosphere: 1
Food: 1
Service: 1
Michelle Mehling
We had frosties and they hit the spot.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Baconator Fries
E O
Ignored my daughter and I for 12 minutes while they catered only to drive-thru. Very embarrassed and annoyed. Never going back there. Went to Caine's Chicken nearby and served an amazing meal within 5 minutes of entering.
Service: 1
Anna M
Fríendly, good service
Atmosphere: 5
Food: 5
Service: 5
Danielle Stoddard
I will never go to this location again. I went through the drive-thru and I had to wait 20 minutes after placing my order to even get to the window and after placing my order for 2 meals of misfortune which is a Small fry and a 10-piece nugget with a frosty with Raven's blood syrup(Black cherry) and a special spoon and two mystery sauces x2. I get to the window and the employee takes my payment and then tells me that their frosty machine is broken and that they are out of the syrup and I was irritated and said well So what am I paying for? And she said well I can throw in an extra 10-piece nugget and I said great and I would like extra mystery sauce if I'm going to have extra nugget. She said that was fine and then when I looked in the bag there was no extra nugget and absolutely no sauce and it was $27 for two meals because they our specialty meals and I didn't get a spoon since there was no Raven bloods Frosty so I pretty much paid $27 for two small fries and two 10-piece nuggets. No drink, no sauce. I could have gone to McDonald's and got the same thing off of their dollar menu and spent $4 to $5. When I called the store to tell them that I was very dissatisfied, the manager that answered said he was not there and that they actually do have the syrup for the frosty and they could have given me a frosty. They have the spoon and the sauce. So that irritated me more because that means the employee just didn't want to do it. What a rip-off. The manager also told me that he would tell his boss to give me a call and that somehow they would make it right and I never received a call. This was also the first time going back to Wendy's after a few years because I thought that Wendy's food didnt taste as good as it used to. So with this experience I will probably never go back to Wendy's. If I could give zero Stars for service and atmosphere I would. The food is edible and it's about the same quality as McDonald's only more expensive
it’s wendy’s. Fries and Frosty were a hit with 5 year old in the backseat. we went through the drive through, and got our entire order without error! The other wendy’s in town always forget something, usually the baked potato.
Atmosphere: 3
Food: 4
Service: 5
David Good
I was charging my device at a table in this place. I was impressed with the staffs ability to be chill and not bug. I wasn't going to purchase nothing and I was going to charge my phone, which I did. All was just right at the Wendy's. Knot Adidas Approved
Atmosphere: 4
Food: 5
Service: 5
Amy Marie
When I last ate here, I got very sick.
Atmosphere: 5
Food: 1
Service: 3
David Hunt
Great service - friendly and fairly fast. Food was good, too!
Atmosphere: 5
Food: 5
Service: 5
Adrianna Valdez
First off they got my order completely wrong I ordered a Asiago classic chicken sandwich. They gave me a spicy chicken patty no cheese no bacon when it's suspose to come with it and my fries were old and cold and also my husband BBQ chicken nuggets were also cold ... DO NOT GO TO THIS FAST FOOD PLACE unless you want your food made wrong and served to you cold . And the girls there they need more training cuz they are completely unprofessional being rude. HONESTLY THIS PLACE DESERVES 0 STARS
This Wendy’s does not know how to operate. They were extremely rude and unprofessional. They forgot my burger and on top of that, they were out of sour cream, ranch and ketchup. Don’t waste your time here and go to the Wendy’s on 528 and High Resort. They have amazing customer service and are not out of everything constantly.
Atmosphere: 1
Food: 2
Service: 1
The food is always fresh and customer service is great. My go to place in the area
Atmosphere: 5
Food: 5
Service: 5
Won't go back. They don't know how to give correct change.
I love Wendy's
Atmosphere: 3
Food: 4
Service: 5
All the people here are taking their time like its not ones business, I have orders to deliver broski
I went to this wendys tonight and remembered why I never go there. The employees are some of the laziest employees in Rio Rancho. They are rude and lazy !They were supposedly out of carbonation for the fountain drinks and chicken tenders. The food was cold and the fries are cold and disgusting. The frosties were not even mixed just plopped with the chocolate syrup and strawberry syrup. It has been a long time since I had Wendy’s but I will never go back !!!!
Atmosphere: 1
Food: 1
Service: 1
We had frosties and they hit the spot.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Baconator Fries
Ignored my daughter and I for 12 minutes while they catered only to drive-thru. Very embarrassed and annoyed. Never going back there. Went to Caine's Chicken nearby and served an amazing meal within 5 minutes of entering.
Service: 1
Fríendly, good service
Atmosphere: 5
Food: 5
Service: 5
I will never go to this location again. I went through the drive-thru and I had to wait 20 minutes after placing my order to even get to the window and after placing my order for 2 meals of misfortune which is a Small fry and a 10-piece nugget with a frosty with Raven's blood syrup(Black cherry) and a special spoon and two mystery sauces x2. I get to the window and the employee takes my payment and then tells me that their frosty machine is broken and that they are out of the syrup and I was irritated and said well So what am I paying for? And she said well I can throw in an extra 10-piece nugget and I said great and I would like extra mystery sauce if I'm going to have extra nugget. She said that was fine and then when I looked in the bag there was no extra nugget and absolutely no sauce and it was $27 for two meals because they our specialty meals and I didn't get a spoon since there was no Raven bloods Frosty so I pretty much paid $27 for two small fries and two 10-piece nuggets. No drink, no sauce. I could have gone to McDonald's and got the same thing off of their dollar menu and spent $4 to $5. When I called the store to tell them that I was very dissatisfied, the manager that answered said he was not there and that they actually do have the syrup for the frosty and they could have given me a frosty. They have the spoon and the sauce. So that irritated me more because that means the employee just didn't want to do it. What a rip-off. The manager also told me that he would tell his boss to give me a call and that somehow they would make it right and I never received a call. This was also the first time going back to Wendy's after a few years because I thought that Wendy's food didnt taste as good as it used to. So with this experience I will probably never go back to Wendy's. If I could give zero Stars for service and atmosphere I would. The food is edible and it's about the same quality as McDonald's only more expensive
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
it’s wendy’s. Fries and Frosty were a hit with 5 year old in the backseat. we went through the drive through, and got our entire order without error! The other wendy’s in town always forget something, usually the baked potato.
Atmosphere: 3
Food: 4
Service: 5
I was charging my device at a table in this place. I was impressed with the staffs ability to be chill and not bug. I wasn't going to purchase nothing and I was going to charge my phone, which I did. All was just right at the Wendy's. Knot Adidas Approved
Atmosphere: 4
Food: 5
Service: 5
When I last ate here, I got very sick.
Atmosphere: 5
Food: 1
Service: 3
Great service - friendly and fairly fast. Food was good, too!
Atmosphere: 5
Food: 5
Service: 5
First off they got my order completely wrong I ordered a Asiago classic chicken sandwich. They gave me a spicy chicken patty no cheese no bacon when it's suspose to come with it and my fries were old and cold and also my husband BBQ chicken nuggets were also cold ... DO NOT GO TO THIS FAST FOOD PLACE unless you want your food made wrong and served to you cold . And the girls there they need more training cuz they are completely unprofessional being rude. HONESTLY THIS PLACE DESERVES 0 STARS
Atmosphere: 1
Food: 1
Service: 1
Loading...