Dunkin'
800 N Main St, Roswell
(575) 208-0454
Recent Reviews
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Horrible coffee taste and customer service was not giving
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
Manager was reprimanding staff in front of customers. Made atmosphere rather unpleasant.
Atmosphere: 2
Food: 3
Service: 3
Dunkin probably has the worst customer service you can imagine. I frequently go in and the dirty looks you get from the staff are very unwelcoming. I stood at the counter and all the staff saw me never greeted me. I had to say loudly excuse me and even then they just look at you they dont even ask how they can help. It all falls on management and maybe the corporation needs to be aware of all the staff. Its a get your drink and get out type of environment. I'd suggest some staff training on customer service. I own my own business and if my staff acted such as. I would defiantly not be in business.
Atmosphere: 2
Food: 3
Service: 1
Was attempting to give my order the young lady repeated my order incorrectly so I politely corrected her and she proceeded by informing me she’s right so I received my order incorrectly
Atmosphere: 1
Food: 3
Service: 1
Very cool DD
Atmosphere: 5
Food: 5
Service: 5
The cashiers were having a really tough time. The girl taking the orders could not figure out how to work the register. She finally had to have somebody come over and help her and that just made her more confused. And then they messed up my wife's coffee. Needs more training in this place.
Atmosphere: 3
Food: 4
Service: 2
why is it so hard to actually fill the cup up? this is the 2-3 time it's happened.
Atmosphere: 2
Food: 1
Service: 2
I had to edit my review as I went to the drivethru, and the woman was really sharp and threw my iced doughnuts in a bag with the icing DOWN.... and basically threw the bag at me. I will not go back for doughnuts for a long time, at least not on an afternoon in the drivethru.
I was absolutely thrilled that I could get coffee and just BACON as a snack order!
Atmosphere: 3
Food: 5
Service: 3
This is the coolest Dunkin' in the state, and they have a special alien donut.
Atmosphere: 5
Food: 4
Service: 5
fun place! Did have to wait a bit as they were very busy but love all the little alien stuff they had. (Color pages for kids - or adults :), spots for pictures, etc)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Absolutely wonderful staff, amazing drinks, and an example of customer service and humanity. The DD staff went above and beyond for us over a mistake I made. Will be back and high recommend this location!! 💚💚💚👽👽👽☕️☕️☕️
Atmosphere: 5
Food: 5
Service: 5
A great place to stop on date night for a cool scoop of your favorite ice cream on a summer's day!
Atmosphere: 5
Food: 5
Service: 5
Decent donuts. Good service
Atmosphere: 5
Food: 4
Service: 5
I went through the drive thou and ordered a coffee.
Atmosphere: 1
Food: 2
Service: 3
Some lady rudely explained to me the difference in their crappy menu, learn some customer service .
Atmosphere: 2
Food: 4
Service: 2
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