McDonald's
4198 US-491, Shiprock
(505) 368-3844
Recent Reviews
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Big breakfast to go, cold dry eggs 🙄
Food: 1
Service: 5
Very bad service. Went thru drive thru, they asked for code, we gave it to them, and they went a started helping somebody else. Waited for about 10 mins before they could tell us the code wasn't working. Employees should focus on one customer at a time.
Service: 1
Childhood
Atmosphere: 5
Food: 5
Service: 5
There was no tea(sweet or unsweet)and it's only 5pm are they lazy to make more? I waited over 30 minutes for my food . People that were behind me got there food first ...when I ask why the delivery boy said there waiting on my fries ..service use to be good ....it could be better.
Atmosphere: 1
Food: 5
Service: 1
On our way to Cortez, we stopped here for a snack. Got 3 of the yummy mango smoothies, some friies and achicken sandwich. Quicjkin
Atmosphere: 5
Food: 4
Service: 5
Hot food, fast service. Wait at drive-thru was minimal.
Food: 4
Service: 4
crappy service. wouldn’t provide a refund after telling me they didn’t have my order. i called after, they said its sitting in the counter in drive through waiting
Atmosphere: 1
Food: 1
Service: 1
out of everything. why stay open?
Atmosphere: 1
Food: 1
Service: 1
This location apparently does not carry Coke. They are always out. I have been here 4 times in the last 6 weeks and they NEVER have Coke. Who ever runs this place is nickel and diming us.
Atmosphere: 3
Food: 4
Service: 3
I ordered deluxe McCrispy with a bottle of water, and my mother ordered a cheeseburger with a small fry. They had a full lobby AFTER we got our order and still managed to neglect our order. McDonald's Crispy chicken takes 7 minutes at most to cook. I shouldn't have had to wait double that time. When I told the person about this and what order number it was (717), she read off the wrong order every time until I listed everything on my order. Not only that, but she completely interrupted me as I was listing the order. I told her I had been waiting for 15 minutes and I got no response but silence. Finally, I told her that I knew she could reprint the receipt, and they got the order out. Other than that, the food was good and the place was clean
Restaurantji Recommends
Waited 10mins for a simple order ( fries and a large drink) and this worker didnt even ask me if i needed help with anything and just looked me in my eyes and walked away but proceeded to happily help two different people even tho i was there
Didn't get to eat because the keyosk was not working. They didn't seem interested in helping us.
Kid-friendliness: Has a decent playground for the kids.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mcdouble, Cheeseburger, Mcchicken
Horrible customer service!!
Atmosphere: 1
Food: 2
Service: 1
Stacy is so wonderful every employer should have an employee like her. If in the area I will return to this McDonald's.
Atmosphere: 5
Food: 4
Service: 5
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