Had it the other day, thought the new location was great! Very clean and food was delicious and right on time!
Zach Tingley
The newly renovated Greco in Amherst has the potential to bring back the love for this classic east coast pizza franchise. The new location is accessible for those who live in town or who might just be coming into town for lunch. The staff are motivated to do their best. My order today was correctly made, and I was called back when my order was ready early. The quality and taste far surpassed what I had previously come to expect from Greco at the old location. I would highly recommend a stop by the new location to see whats waiting.
Shelley Dawn
ordered pizza about an hour ago, LOVED IT. very fast, hot and was greeted with a big smile đ„°. Will be back again!. 100%
Charlene Taylor
Not good food now
James Gallant
Food was good and staff was nice.
Emily Anderson
We were long time customers for Grecco, we would even pack up donairs and bring them back to the states for some family members. Unfortunately, it seems like a lot has changed at this establishment. Called tonight to order two donairs (regular: tomatoes, onions and sauce) and then found out that cheese was added. Thought this would be a simple âsorry about thatâ with a fix, but no. Instead we were met with argument, and blame ( saying we ordered wrong lol), when we regularly order the SAME thing. Come to find out, our steak order was also wrong. If you look online, you will see the Amherst menu that says a steak oven sub comes with green peppers, onions and mushrooms. Again, something we regularly order that comes with those specific ingredients, at this specific location. However, today it was made with all of those ingredients AND Baja chipolte sauce. Also tried to rectify this, and was told that even though the menu doesnât say it, thatâs what goes on it⊠I donât know about you all, but typically if I order off a menu I expect to get whatâs written on well⊠the menu?
Requested to speak with a manager, only to find out it was the owner! LOL the owner met customer concerns in this way. Another red flag. Typically when we go, there is an older guy working (maybe the husband?) whoever he is, heâs great. But this lady is delusional.
A refund or remake was not offered, however we left the sandwhiches on the counter and told her she could throw them out, and not to worry about a refund just that we wonât be back again. We got into our car, and ordered at Freddieâs down the road (a bonus is that they actually follow the recipes that they post online!)
While ordering Freddieâs, the woman at Greco called back and then again began to argue. Trying to say my husband said x,y z . Keep in mind, we were both there for ordering etc lol.
She then offered to âremake the donairs for no charge, but you are wrong, you are confused not meâ
So overall, a great waste of 35$! Also tried to argue about us being long time frequent customers and that our number didnât pop up. My husbands phone number is an American number, so I gave her my other two numbers just so she could verify how much customer $ she would be losing.
What a disappointment, and sad to see one of our old favorites going down hill.
However, we do reccomend Freddieâs. They said that theyâve heard similar stories.
Jessie Rae
Never been disappointed with the service or pizza! They donât mess around with the amount of cheese either!
Marsha Fraser
The pizza was cold and gross... Had a fair in the pizza call and told them they said it was mine but it was right in the cheese so nope not mine.....
brook
Gross pizza, hair in our food, the lady dropped the pizza cutter on the ground then continued to cut the pizza, horrible service, do not recommend at all, waste of time and money. Absolutely disgusting
Waited an hour to get burnt wings.greco moncton had no wings so Amherst burnt us a couple of orders.won't be back there again.
jara donkin
To start the service was horrible, over the phone the lady was very hard to have a conversation with. She had a rude tone and overall was awful to deal with. Next the food, I had ordered flavoured crust which was not provided and the pizza and garlic fingers were over done and not enjoyable. Upon entering the store there was one employee sitting on a milk crate with her bare feet out and the lady who waited on me had a poor attitude yet again. If I could give 0 stars I wouldâŠ
Atmosphere: 1
Food: 1
Service: 1
Chuck Bucket
I forgot my wallet at home and I live in sackville nb, ordered a donair sub. got there and realized I forgot my wallet at home, I told them I was sorry but and to keep the sub. she told me that I could get charged for that, so I said ill go get my wallet then, 15 minutes or so home and 15 back. meanwhile my sub is on top of the oven, eating now and I must say the gas, plus the sub is no good from being on top of stove so long, bread is tough. so ya, do better greco, cmon!
Srinivas Kolukuluri
Always got fresh pizza from this place.No anything wrong in my orders.
Atmosphere: 5
Food: 5
Service: 5
Haley Chapman
I had called to place an order for pickup after viewing their online menu, and requested an item that was shown on their menu, to which they told me they didn't have as it was a previous deal offered. i requested something similar, to which the original order taker had someone else take the phone and i had to repeat my information and my entire request, only to be accused of being a prank caller because i'm a new customer in their system, after repeating myself twice now and being accused of prank calling, i handed the phone to my boyfriend, order was placed, but they said that once they prepare it, before they cook it we have to answer the phone again when they call or they don't cook our order. when they called, my boyfriend answered and they insisted he give them his name and number, to which he declined as i was the one picking it up, so they didn't need both of our information. we went to pick up our order, the entire kitchen is in disarray, meanwhile the employee was sitting, and we received our order, the pizza had the wrong toppings on it.
needless to say, being accused of being a prank caller and the attitude i was given by the workers was enough to make me not want to come back. i thought this place was going downhill when debby and barry owned it, but this place is a mess. don't recommend.
Had it the other day, thought the new location was great! Very clean and food was delicious and right on time!
The newly renovated Greco in Amherst has the potential to bring back the love for this classic east coast pizza franchise. The new location is accessible for those who live in town or who might just be coming into town for lunch. The staff are motivated to do their best. My order today was correctly made, and I was called back when my order was ready early. The quality and taste far surpassed what I had previously come to expect from Greco at the old location. I would highly recommend a stop by the new location to see whats waiting.
ordered pizza about an hour ago, LOVED IT. very fast, hot and was greeted with a big smile đ„°. Will be back again!. 100%
Not good food now
Food was good and staff was nice.
We were long time customers for Grecco, we would even pack up donairs and bring them back to the states for some family members. Unfortunately, it seems like a lot has changed at this establishment. Called tonight to order two donairs (regular: tomatoes, onions and sauce) and then found out that cheese was added. Thought this would be a simple âsorry about thatâ with a fix, but no. Instead we were met with argument, and blame ( saying we ordered wrong lol), when we regularly order the SAME thing. Come to find out, our steak order was also wrong. If you look online, you will see the Amherst menu that says a steak oven sub comes with green peppers, onions and mushrooms. Again, something we regularly order that comes with those specific ingredients, at this specific location. However, today it was made with all of those ingredients AND Baja chipolte sauce. Also tried to rectify this, and was told that even though the menu doesnât say it, thatâs what goes on it⊠I donât know about you all, but typically if I order off a menu I expect to get whatâs written on well⊠the menu?
Requested to speak with a manager, only to find out it was the owner! LOL the owner met customer concerns in this way. Another red flag. Typically when we go, there is an older guy working (maybe the husband?) whoever he is, heâs great. But this lady is delusional.
A refund or remake was not offered, however we left the sandwhiches on the counter and told her she could throw them out, and not to worry about a refund just that we wonât be back again. We got into our car, and ordered at Freddieâs down the road (a bonus is that they actually follow the recipes that they post online!)
While ordering Freddieâs, the woman at Greco called back and then again began to argue. Trying to say my husband said x,y z . Keep in mind, we were both there for ordering etc lol.
She then offered to âremake the donairs for no charge, but you are wrong, you are confused not meâ
So overall, a great waste of 35$!
Also tried to argue about us being long time frequent customers and that our number didnât pop up. My husbands phone number is an American number, so I gave her my other two numbers just so she could verify how much customer $ she would be losing.
What a disappointment, and sad to see one of our old favorites going down hill.
However, we do reccomend Freddieâs. They said that theyâve heard similar stories.
Never been disappointed with the service or pizza! They donât mess around with the amount of cheese either!
The pizza was cold and gross... Had a fair in the pizza call and told them they said it was mine but it was right in the cheese so nope not mine.....
Gross pizza, hair in our food, the lady dropped the pizza cutter on the ground then continued to cut the pizza, horrible service, do not recommend at all, waste of time and money. Absolutely disgusting
Atmosphere: 1
Food: 1
Service: 1
Amazing everything!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Waited an hour to get burnt wings.greco moncton had no wings so Amherst burnt us a couple of orders.won't be back there again.
To start the service was horrible, over the phone the lady was very hard to have a conversation with. She had a rude tone and overall was awful to deal with. Next the food, I had ordered flavoured crust which was not provided and the pizza and garlic fingers were over done and not enjoyable. Upon entering the store there was one employee sitting on a milk crate with her bare feet out and the lady who waited on me had a poor attitude yet again. If I could give 0 stars I wouldâŠ
Atmosphere: 1
Food: 1
Service: 1
I forgot my wallet at home and I live in sackville nb, ordered a donair sub. got there and realized I forgot my wallet at home, I told them I was sorry but and to keep the sub. she told me that I could get charged for that, so I said ill go get my wallet then, 15 minutes or so home and 15 back. meanwhile my sub is on top of the oven, eating now and I must say the gas, plus the sub is no good from being on top of stove so long, bread is tough. so ya, do better greco, cmon!
Always got fresh pizza from this place.No anything wrong in my orders.
Atmosphere: 5
Food: 5
Service: 5
I had called to place an order for pickup after viewing their online menu, and requested an item that was shown on their menu, to which they told me they didn't have as it was a previous deal offered. i requested something similar, to which the original order taker had someone else take the phone and i had to repeat my information and my entire request, only to be accused of being a prank caller because i'm a new customer in their system, after repeating myself twice now and being accused of prank calling, i handed the phone to my boyfriend, order was placed, but they said that once they prepare it, before they cook it we have to answer the phone again when they call or they don't cook our order. when they called, my boyfriend answered and they insisted he give them his name and number, to which he declined as i was the one picking it up, so they didn't need both of our information. we went to pick up our order, the entire kitchen is in disarray, meanwhile the employee was sitting, and we received our order, the pizza had the wrong toppings on it.
needless to say, being accused of being a prank caller and the attitude i was given by the workers was enough to make me not want to come back. i thought this place was going downhill when debby and barry owned it, but this place is a mess.
don't recommend.
Atmosphere: 1
Food: 3
Service: 1
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