Recently, on December 5th to 2024, I visited Micmac Mall and ordered the Beyond Meat burger combo. However, upon receiving my order, I was only given the burger and a Pepsi. When I inquired about the missing fries, the staff informed me that I had only ordered a burger and Pepsi. Despite my clarification that I had ordered the combo, they persisted in insisting that I had only ordered a burger and Pepsi. Their behavior was unacceptable, particularly given that I had explicitly stated my order. I am writing to inquire if A&W has a policy of engaging in arguments with their customers.
Atmosphere: 1
Food: 1
Service: 1
Stephan Farkh
Worst double mozzarella I had ftom any A&w. Very dry & cold meat. Cold burger. Barely any dressing or veggies. Lucky you are in a mall otherwise not sure how much repeat business you would have. I certainly will never go back.
Atmosphere: 1
Food: 1
Service: 2
Kalgi Shah
I ordered 5 burgers out of which 3 were Masala veggie burger. They gave me all 3 without onions and none of them had proper sauce applied. Worst experience and service. Never expected. Not visiting again.
Atmosphere: 1
Food: 1
Service: 1
LJ R
I've always liked buying breakfast here. But looks like a male staff wasn't happy serving people. It was early, nobody else was around except for me. They saw me in line for a long time but didn't have the urgency to come out. So i thought it was still closed. When they came out I asked, are you open? He just said "yeah we're open". No greeting. No smile. But I ignored it. When i got my order, my hashbrown was on the tray. No napkin. When I went back to ask for napkin, they didn't come back out. I kinda miss the friendly greetings of locals.
Atmosphere: 3
Food: 4
Service: 2
LIJO M THOMAS
Absolute worst service! The crew who worked on Thursday after September 19, when asked for a coffee she just replied “This is not Tims” we asked for coffee because A and W has nice coffee. She was at the back mostly checking her phone. Later a guy without uniform came outside like he was having a nap and was not at all welcoming. It would be great if management can check how the employees are behaving and providing service.
Atmosphere: 1
Food: 1
Service: 1
Beck
Always has been and always will be my favorite place for a burger
Atmosphere: 5
Food: 5
Service: 5
Shane Foster
They like to close shop early so you can't order before closing. Showed up 15 minutes to closing and they refused me service.
Atmosphere: 1
Service: 1
E K
Front Counter person, picked the inside of their ear and inspected it multiple times and cleaned out eye goo and continued working without washing their hands. It was absolutely disgusting.
Elijah
Service horrible guy at counter extremely rude not coming back to that location
Worst A&W I’ve ever been to by far. The manager was extremely rude and the food was terrible.
Atmosphere: 1
Food: 1
Service: 1
Sapphire Images
Food always great but the service is terrible. Very rude customer service
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Mama Burger Combo
Onyx LeVasseur
Last time I had it service was great and relativley quick. Food was great and it was hard to stop eating. Overall great food and good service.
Atmosphere: 5
Food: 5
Service: 5
Simar Blaggan
These guys don’t care about what they are making in orders.I ordered through Uber and they delivered beef ? petty instead of potato and I didn’t know that and had a bite .I am vegetarian person and they delivered me non-veg .Ruined my religion,it’s so frustrating.Never gonna order from them
The tables were sticky.. all other excellent.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Teen Burger
Recently, on December 5th to 2024, I visited Micmac Mall and ordered the Beyond Meat burger combo. However, upon receiving my order, I was only given the burger and a Pepsi. When I inquired about the missing fries, the staff informed me that I had only ordered a burger and Pepsi. Despite my clarification that I had ordered the combo, they persisted in insisting that I had only ordered a burger and Pepsi. Their behavior was unacceptable, particularly given that I had explicitly stated my order.
I am writing to inquire if A&W has a policy of engaging in arguments with their customers.
Atmosphere: 1
Food: 1
Service: 1
Worst double mozzarella I had ftom any A&w. Very dry & cold meat. Cold burger. Barely any dressing or veggies. Lucky you are in a mall otherwise not sure how much repeat business you would have. I certainly will never go back.
Atmosphere: 1
Food: 1
Service: 2
I ordered 5 burgers out of which 3 were Masala veggie burger. They gave me all 3 without onions and none of them had proper sauce applied. Worst experience and service. Never expected. Not visiting again.
Atmosphere: 1
Food: 1
Service: 1
I've always liked buying breakfast here. But looks like a male staff wasn't happy serving people. It was early, nobody else was around except for me. They saw me in line for a long time but didn't have the urgency to come out. So i thought it was still closed. When they came out I asked, are you open? He just said "yeah we're open". No greeting. No smile. But I ignored it. When i got my order, my hashbrown was on the tray. No napkin. When I went back to ask for napkin, they didn't come back out. I kinda miss the friendly greetings of locals.
Atmosphere: 3
Food: 4
Service: 2
Absolute worst service! The crew who worked on Thursday after September 19, when asked for a coffee she just replied “This is not Tims” we asked for coffee because A and W has nice coffee. She was at the back mostly checking her phone. Later a guy without uniform came outside like he was having a nap and was not at all welcoming. It would be great if management can check how the employees are behaving and providing service.
Atmosphere: 1
Food: 1
Service: 1
Always has been and always will be my favorite place for a burger
Atmosphere: 5
Food: 5
Service: 5
They like to close shop early so you can't order before closing. Showed up 15 minutes to closing and they refused me service.
Atmosphere: 1
Service: 1
Front Counter person, picked the inside of their ear and inspected it multiple times and cleaned out eye goo and continued working without washing their hands. It was absolutely disgusting.
Service horrible guy at counter extremely rude not coming back to that location
Restaurantji Recommends
Worst A&W I’ve ever been to by far. The manager was extremely rude and the food was terrible.
Atmosphere: 1
Food: 1
Service: 1
Food always great but the service is terrible. Very rude customer service
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Mama Burger Combo
Last time I had it service was great and relativley quick. Food was great and it was hard to stop eating. Overall great food and good service.
Atmosphere: 5
Food: 5
Service: 5
These guys don’t care about what they are making in orders.I ordered through Uber and they delivered beef ? petty instead of potato and I didn’t know that and had a bite .I am vegetarian person and they delivered me non-veg .Ruined my religion,it’s so frustrating.Never gonna order from them
Food: 1
Great place
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