I ordered pizza and wings combo last week and when i was going to eat it the pizza was disgusting like even if i about to take the piece it was so watery, the watery pizza sauce everywhere and cheese was like stale. I freaking spent like 50 bucks on it and that’s totally worthless . I even send them an email but no response. That was my last time, I ordered.
Atmosphere: 1
Food: 1
Service: 1
Milton Dsouza
There are multiple orders made to this location in the last couple of weeks. All the orders were taken by the owner name Rahul, over the phone.
The first time i ordered was 2 large pizzas n some finger foods.
The funny part was , the staff forgot to cut the pizza , expecting me to cut the pizza by myself at home, the other food item we ordered were fried momos which were frozen cold from inside but fried from outside, since I was into the restaurant business for long I can understand these things happening sometimes due to busy hours , so I dint call them.
The second time, I placed the order at very late hour after my work, seekh kebab , fried momos & steam momos, again the same situation of the fried momos hot from outside and cold from inside.
The seekh kebab is already made in advance and stored in the freezer , as per order, they microwave it and then serve it.
So the kebab I got was half cold and half hot even this time I dint complain bcoz I thought they took my order at the closing time so could be a possibility of the staff trying to finish up the order at a faster pace.
The third time, I placed an order for 2 chicken Tikka n 2 seekh kebabs way in advance so I could get the proper cooked food without any hurry.
This time, the chicken was without any salt, and the kebab was tasting awful n cold from inside as if the staff hadn't even allowed the microwave to do its job of heating the food properly , i just spat out my first morsel as it was smelly and cold felt like vomiting. I called them and reported the problem for which they offered me a new order in 15 mins, but I refused, saying I would take it next time for which the staff agreed and informed me that he has marked my complaint and will take care of it in the future order.
I was in the same work zone today and pretty close to the pizz outlet so thought of placing an order and also reminding the staff that I'm suppose to get 1 dish complimentary due to the mishaps from the last order but instead of taking my order they took my number and asked to wait for the owners call... Mr. Rahul calls me and explains how to handle the frozen food when to eat how to eat , duration of travel time, what to do if the food is cold. But he didn't acknowledge my problem and didn't even bother to rectify it....
Forget about complimentary or free food. The most important thing is customer concern, people's health, and ownership of wrong doing .
How can u serve stale and frozen food in the name of fresh food.. this is a serious health issue. By serving stale and uncooked food, these guys are playing with customers' health. No proper food handling , no temperature check, I wonder how these guys are managing multiple locations... surprising.... eating such food can actually kill someone if the person immune system is weak.... thinking about kids...
Martina Palmer
Downtown Pizza is a gem nestled in the heart of the city! From the moment you step inside, you're greeted with a cozy atmosphere and the irresistible aroma of freshly baked pizza. The menu offers a delightful variety of toppings, ensuring there's something for everyone's palate. Each slice is generously topped with quality ingredients, and the crust strikes the perfect balance between crispy and chewy. The staff is friendly and attentive, making the dining experience even more enjoyable. Whether you're grabbing a quick bite with friends or having a leisurely meal with family, Downtown Pizza never disappoints. A definite must-visit for any pizza enthusiast.
Atmosphere: 5
Food: 5
Service: 3
Buddy Clips
Terrible.Made me sick twice in a row.Many other better places out there.DON'T eat here.
Atmosphere: 1
Food: 1
Service: 1
Anmol Preet
Terrible pizza and was not well cooked. Customer service was very unsatisfying as the cashier was very rude.
Atmosphere: 1
Food: 1
Service: 1
Thea Masters
this place is delicious and convenient was open on heavy snow days. Driver was really
Atmosphere: 5
Food: 5
Service: 5
navjot singh sidhu
Worst pizza I’ve ever tasted.chicken smell so bad and mushrooms are overburn.??
Jrbrb Jrnrbrb
Never give
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Butter Chicken
Yash Jain
It was a really great experience there..food was superb specially Garlic bread was so..so..so smooth and mouth watering and embiance was chilled and calm .. overall great lunch there.
Very supportive and understanding staff.And food is really way too delicious.
Atmosphere: 5
Food: 5
Service: 5
Jagjivan Gohil
Good quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Chicken Pizza
Dakoda Blackburn
Food has fallen off. Down in quality and up in price. Never ordering here again which is a shame because I have ordered many times over the years. Do not order from here waste of money go anywhere
Atmosphere: 1
Food: 1
Service: 1
Sanjay Dabhi
Taste is awesome. I like to visit frequently and each time I got quality and fresh food.
I ordered pizza and wings combo last week and when i was going to eat it the pizza was disgusting like even if i about to take the piece it was so watery, the watery pizza sauce everywhere and cheese was like stale. I freaking spent like 50 bucks on it and that’s totally worthless . I even send them an email but no response. That was my last time, I ordered.
Atmosphere: 1
Food: 1
Service: 1
There are multiple orders made to this location in the last couple of weeks. All the orders were taken by the owner name Rahul, over the phone. The first time i ordered was 2 large pizzas n some finger foods. The funny part was , the staff forgot to cut the pizza , expecting me to cut the pizza by myself at home, the other food item we ordered were fried momos which were frozen cold from inside but fried from outside, since I was into the restaurant business for long I can understand these things happening sometimes due to busy hours , so I dint call them. The second time, I placed the order at very late hour after my work, seekh kebab , fried momos & steam momos, again the same situation of the fried momos hot from outside and cold from inside. The seekh kebab is already made in advance and stored in the freezer , as per order, they microwave it and then serve it. So the kebab I got was half cold and half hot even this time I dint complain bcoz I thought they took my order at the closing time so could be a possibility of the staff trying to finish up the order at a faster pace. The third time, I placed an order for 2 chicken Tikka n 2 seekh kebabs way in advance so I could get the proper cooked food without any hurry. This time, the chicken was without any salt, and the kebab was tasting awful n cold from inside as if the staff hadn't even allowed the microwave to do its job of heating the food properly , i just spat out my first morsel as it was smelly and cold felt like vomiting. I called them and reported the problem for which they offered me a new order in 15 mins, but I refused, saying I would take it next time for which the staff agreed and informed me that he has marked my complaint and will take care of it in the future order. I was in the same work zone today and pretty close to the pizz outlet so thought of placing an order and also reminding the staff that I'm suppose to get 1 dish complimentary due to the mishaps from the last order but instead of taking my order they took my number and asked to wait for the owners call... Mr. Rahul calls me and explains how to handle the frozen food when to eat how to eat , duration of travel time, what to do if the food is cold. But he didn't acknowledge my problem and didn't even bother to rectify it.... Forget about complimentary or free food. The most important thing is customer concern, people's health, and ownership of wrong doing . How can u serve stale and frozen food in the name of fresh food.. this is a serious health issue. By serving stale and uncooked food, these guys are playing with customers' health. No proper food handling , no temperature check, I wonder how these guys are managing multiple locations... surprising.... eating such food can actually kill someone if the person immune system is weak.... thinking about kids...
Downtown Pizza is a gem nestled in the heart of the city! From the moment you step inside, you're greeted with a cozy atmosphere and the irresistible aroma of freshly baked pizza. The menu offers a delightful variety of toppings, ensuring there's something for everyone's palate. Each slice is generously topped with quality ingredients, and the crust strikes the perfect balance between crispy and chewy. The staff is friendly and attentive, making the dining experience even more enjoyable. Whether you're grabbing a quick bite with friends or having a leisurely meal with family, Downtown Pizza never disappoints. A definite must-visit for any pizza enthusiast.
Atmosphere: 5
Food: 5
Service: 3
Terrible.Made me sick twice in a row.Many other better places out there.DON'T eat here.
Atmosphere: 1
Food: 1
Service: 1
Terrible pizza and was not well cooked. Customer service was very unsatisfying as the cashier was very rude.
Atmosphere: 1
Food: 1
Service: 1
this place is delicious and convenient was open on heavy snow days. Driver was really
Atmosphere: 5
Food: 5
Service: 5
Worst pizza I’ve ever tasted.chicken smell so bad and mushrooms are overburn.??
Never give
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Butter Chicken
It was a really great experience there..food was superb specially Garlic bread was so..so..so smooth and mouth watering and embiance was chilled and calm .. overall great lunch there.
Atmosphere: 5
Food: 5
Service: 5
Delicious pizza. Good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very supportive and understanding staff.And food is really way too delicious.
Atmosphere: 5
Food: 5
Service: 5
Good quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Chicken Pizza
Food has fallen off. Down in quality and up in price. Never ordering here again which is a shame because I have ordered many times over the years. Do not order from here waste of money go anywhere
Atmosphere: 1
Food: 1
Service: 1
Taste is awesome. I like to visit frequently and each time I got quality and fresh food.
Atmosphere: 5
Food: 5
Service: 5
THE BEST Pizza, Pasta and poutine in town.
Food: 5