Never had a bad experience until today! Ordered a big Mary and got a plain piece of chicken on a bun. That’s it! No mayo or lettuce and my fave part the pickle! Didn’t see it obviously until getting home. Shocking! KFC from now on! Also emailed them as asked and no reply.
Barbara Clouston
Fantastic chicken, lives up to hype. Will eat there again.
Atmosphere: 4
Food: 5
Service: 5
Maryke Meyer
Very clean and layed out very well. The lady working was so friendly and the service was fast. The food is also great quality. The fries were fresh and the big mary chicken sandwich was so good. The bun was soft and fresh and the chicken was crispy and not greasy at all. Well worth it.
Atmosphere: 5
Food: 5
Service: 5
Brian Butler
Can't give a rating, never received my delivery. UberEats refunded my order, but doesn't make up for the 2 hours spent waiting for something that never arrived. The let the wrong delivery driver pick up my order, and you can't call Mary Brown's because they don't answer the phone.
I expect to see more than just a refund.
Atmosphere: 1
Food: 1
Service: 1
H T
Cole hbr location is so much better than Tacoma both food and service
Atmosphere: 4
Food: 4
Service: 5
Darren Mitchell
I only picked up my order, but the atmosphereseemed clean and well looked after. The issue was what we ordered on line. An " all white" meat "mixed spicy/original" batters box. I'm not a professional chef, but 2 wings, 2 legs , and 2 ribs is far from white meat...and zero spiced pieces was as far from what I ordered...and paid extra for. We really enjoy Mary's chicken, but have had better from some locationsthan others.so you may want to watch which location you order from.
Wheelchair accessibility: Was accessible
Atmosphere: 4
Food: 1
Service: 4
Leo
I had a great experience here they had just made my order and handed it to me they realized they put pickles on my burger before I left caught me and made the correct burger but let me keep the mistake burger too, amazing staff. I have always loved Mary browns chicken though so.
Atmosphere: 5
Food: 5
Service: 5
Samuel Hirtle
Always friendly and helpful. Great food.
Atmosphere: 5
Food: 5
Service: 5
Fredrick Brown
Devika was great, and this was the best Mary Brown's I've been to (outside of Newfoundland that is).
Atmosphere: 5
Food: 5
Service: 5
Mireka Starr
Place is nice and clean. Lots of seating available.
The service was great. The lady that served me was very friendly and made sure that I had all of the utensils and condiments needed. I liked this, because I find I always have to ask for condiments at other fast food places. So, I appreciated that.
I got the Big Mary Original combo. The chicken was so nice and crispy and the overall delicious. The taters were also nice and crispy, but I needed to add a bit of salt to them.
Amazing tasting chicken. Service was excellent and the look of the store is very pleasant.
Atmosphere: 5
Food: 5
Service: 5
D W (Winnsome)
9pc meal will run $50. Medium sides are about 3 spoon full (pictured). The chicken was moist and ok.However paying $50 for enough food to barely feed 3 of us and basically enough side salad for one person is crazy. I get it’s a “nostalgia thing” for some. However you can get super store fried chicken. More of it. Less cost and honestly I prefer the flavour.
Atmosphere: 3
Food: 3
Service: 1
Matthew Joubert
Beautifully done everyone. The worst I had was when they ran out of pickles. I will survive.
Atmosphere: 5
Food: 5
Service: 5
MJ Jones
The chicken was so discussing tonight.We will never return. It was greasy and tasteless.
epiccollision
Most people have childhood memories of other fired chicken, mine is Mary's browns and I can honestly say the changes they have made over the years has not greatly affected taste or quality. 9.5/10 Even the new big Mary is better than the old one. Chicken-great, sides-great, new stuff-pretty great. There's usually a wait, but it shows how popular this place is and it's worth having patience.
Never had a bad experience until today! Ordered a big Mary and got a plain piece of chicken on a bun. That’s it! No mayo or lettuce and my fave part the pickle! Didn’t see it obviously until getting home. Shocking! KFC from now on! Also emailed them as asked and no reply.
Fantastic chicken, lives up to hype. Will eat there again.
Atmosphere: 4
Food: 5
Service: 5
Very clean and layed out very well. The lady working was so friendly and the service was fast.
The food is also great quality. The fries were fresh and the big mary chicken sandwich was so good. The bun was soft and fresh and the chicken was crispy and not greasy at all. Well worth it.
Atmosphere: 5
Food: 5
Service: 5
Can't give a rating, never received my delivery. UberEats refunded my order, but doesn't make up for the 2 hours spent waiting for something that never arrived. The let the wrong delivery driver pick up my order, and you can't call Mary Brown's because they don't answer the phone.
I expect to see more than just a refund.
Atmosphere: 1
Food: 1
Service: 1
Cole hbr location is so much better than Tacoma both food and service
Atmosphere: 4
Food: 4
Service: 5
I only picked up my order, but the atmosphereseemed clean and well looked after.
The issue was what we ordered on line.
An " all white" meat "mixed spicy/original" batters box.
I'm not a professional chef, but 2 wings, 2 legs , and 2 ribs is far from white meat...and zero spiced pieces was as far from what I ordered...and paid extra for.
We really enjoy Mary's chicken, but have had better from some locationsthan others.so you may want to watch which location you order from.
Wheelchair accessibility: Was accessible
Atmosphere: 4
Food: 1
Service: 4
I had a great experience here they had just made my order and handed it to me they realized they put pickles on my burger before I left caught me and made the correct burger but let me keep the mistake burger too, amazing staff. I have always loved Mary browns chicken though so.
Atmosphere: 5
Food: 5
Service: 5
Always friendly and helpful. Great food.
Atmosphere: 5
Food: 5
Service: 5
Devika was great, and this was the best Mary Brown's I've been to (outside of Newfoundland that is).
Atmosphere: 5
Food: 5
Service: 5
Place is nice and clean. Lots of seating available.
The service was great. The lady that served me was very friendly and made sure that I had all of the utensils and condiments needed. I liked this, because I find I always have to ask for condiments at other fast food places. So, I appreciated that.
I got the Big Mary Original combo. The chicken was so nice and crispy and the overall delicious. The taters were also nice and crispy, but I needed to add a bit of salt to them.
Overall a great meal on the go and great service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing tasting chicken. Service was excellent and the look of the store is very pleasant.
Atmosphere: 5
Food: 5
Service: 5
9pc meal will run $50. Medium sides are about 3 spoon full (pictured). The chicken was moist and ok.However paying $50 for enough food to barely feed 3 of us and basically enough side salad for one person is crazy. I get it’s a “nostalgia thing” for some. However you can get super store fried chicken. More of it. Less cost and honestly I prefer the flavour.
Atmosphere: 3
Food: 3
Service: 1
Beautifully done everyone. The worst I had was when they ran out of pickles. I will survive.
Atmosphere: 5
Food: 5
Service: 5
The chicken was so discussing tonight.We will never return. It was greasy and tasteless.
Most people have childhood memories of other fired chicken, mine is Mary's browns and I can honestly say the changes they have made over the years has not greatly affected taste or quality. 9.5/10 Even the new big Mary is better than the old one. Chicken-great, sides-great, new stuff-pretty great. There's usually a wait, but it shows how popular this place is and it's worth having patience.
Atmosphere: 5
Food: 5
Service: 5
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