Tans Family Restaurant

This was the worst experience for take out. I wanted to try something new. I put in order over phone and repeated it. I ordered 2 combo dishes that came with egg rolls and almond vegetable ding with veg spring rolls.
When I got my order almond vegetable ding was missing. As well the spring rolls were replaced in combo plates instead of egg roll.
The server was extremely rude and stated I was wrong. That’s not what I ordered. I waited for my missing order and while waiting noticed the mix up with the spring rolls and egg rolls. She argued about that too.
Then loudly said ‘ so you want egg rolls’ I said yes that’s what comes with the combo plates.
She went out back and practically threw the bag of 3 egg rolls at me and said ‘there you have extra!’ Everyone in restaurant was looking. She handed me the missing dish from my order and I paid for it as she hadn’t charged me for it before. Turns out I didn’t get to eat any food at all because my almond vegetable ding was full of chicken!
The plum sauce was tasteless and the veg spring rolls were mostly cabbage. They were not good at all. My husband and son did not eat all their food either. This was a terrible experience and we will not be back. If I could give service 0 I would but rating doesn’t give that option. The restaurant inside is small and dark. I would never eat in here. Save your money. There’s lots of better Chinese restaurants around.

Atmosphere: 1

Food: 1

Service: 1

Don’t waste your money it was discussing beef and broccoli smelt and tasted like dirt socks chicken chow mien a bucket salt and egg roll cooked for two days it seem I called to complain all they would do is replace egg rolls 30.00 wasted do not eat therr

Atmosphere: 1

Food: 1

Service: 3

Just not good. Sauces tasted off, chicken ball were tough and over cooked, and nothing really had any flavor.

Atmosphere: 1

Food: 1

Service: 2

Just picked up order. Had pepper chicken. 2 pieces of chicken. Also had beef and broccoli. No beef just broccoli. Do not waste your money. Rice tastes like it was burnt. Used to be really good. Not so much anymore.

Great food and very friendly service

Fast friendly and always delicious!!

Food just ok...eggrolls not great, also their plum sauce is tasteless, the ginger (i think that's what was in eggroll) overpowered the meat, order wantons 8.00 for just the wonton no meat in them as with most places. The wonton sauce was very good though.
The decor is filthy dirty, chairs are so stained it's really gross.
At the back.of dining room corner is used for storage of some sort. Not really a worth the amount the want for a combo plate 16.00 scoop of rice, beef and broccoli hardly any beef, and an egg roll.
Probably won't go back, nothing to write home about.

Absolutely the worst food for the price ever that I have experienced in the city I will never recommend and I will never go again. It was my first time there and my last.

25 mins of waiting (when quoted 5 minutes) the food was near ice cold. Will never eat at this restaurant again

Placed a large order for a birthday dinner. Was missing an item. As we ordered through skip the dishes only received a refund in skip credits.

My daughter and I sat down but decided to leave because of all the flies. We instead ordered take-out. The chicken fried rice was dry and I didn't see any chicken. The dough on the chicken balls was good but the chicken was hard and dry. We also had ribs that were more fat and bone than meat. The portions are very small compared to other places and much more expensive. I will say however that the egg roll was good. The young lady at the desk was very nice. All in all we won't be back

Atmosphere: 1

Food: 2

Service: 3

Food is great but skimpy on some portions. Picture is the combo's $6 add-on for chicken balls. Happened twice in a row.

Atmosphere: 5

Food: 5

Service: 1

My grandson liked his won ton soup, the rest of or meal was terrible especially the rice.
Fong’s is much better and less expensive!

Food: 1

Unfortunately this business has went down hill big time in the last couple of years, the portion sizes are nearly half as much as they used to be but yet still $2-4 more per combo.

Not to mention recently having to wait 10 minutes inside the restaurant (no one else there) and the food sitting on counter, for one of the workers to come from out back.

Most likely won’t continue using this place as my choice of Chinese food

Atmosphere: 3

Food: 3

Service: 3

the food was nasty will never waste my money there again

Parking: lots of parking

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Egg Rolls