Thai Express Restaurant Dartmouth

Their cooking areas not cleaned enough and is dirty like it's a teate of their country.

Atmosphere: 5

Food: 3

Service: 3

Used to enjoy it but place has really gone downhill. Didn't have past add-ons of crushed peanuts, lime pieces or bottles of hoisin or chili sauce. Was given tiny ketchup type packet of hoisin which was dried up. Only one person working who cooked and took orders. Wasn't asked how spicy I wanted the soup and broth was too salty. I'm done.

Atmosphere: 2

Food: 2

Service: 2

I went to Thai Express to have Pad Thai, but had a very disappointing experience. There were two staff members working, and even though we were clearly standing at the counter, no one greeted us or acknowledged that we were waiting. We stood there for almost 15 minutes, and neither of them made any effort to let us know they’d take our order soon.
After waiting that long, I finally had to speak up and tell them that I wanted to order food. The lack of basic customer service, greeting, and attention was really frustrating. I’ve always liked Thai Express food, but this kind of service really puts a bad impression on the place.

Atmosphere: 1

Food: 3

Service: 1

One of the best restaurants of the Canada

Atmosphere: 5

Food: 5

Service: 5

I had a great experience at Thai Express in Mic Mac Mall! The food was fresh, tasty, and perfectly cooked. The staff were friendly and served with a smile. The place was clean and the service was quick — perfect for a lunch break or casual meal. Highly recommend the Pad Thai and Green Curry! I’ll definitely be coming back again

Atmosphere: 5

Food: 5

Service: 5

Stopped in for lunch on a long weekend Sunday. No one else was in line, and the gentleman at the counter was friendly enough. I ordered the General ThaiRacha, which was prepared in record time, almost too fast.

At first glance, the portion looked decent. But once I started eating, it was clear something was off. The chicken tasted stale, like it had been sitting around for days, with dense, dry batter and very little actual meat. Given how quickly it was cooked, that sadly made sense.

To make matters worse, I found a hair in the dish that looked suspiciously similar to the man’s beard.

Hair aside, the $18.91 price tag for what felt like reheated leftovers doesn’t sit right. It seems corners are being cut to live up to the “Express” name, prioritizing speed and profit over freshness and quality.

I won’t be returning to this location. If I decide to give Thai Express another try, it’ll be at the Halifax Shopping Centre, where the team actually cooks meals fresh in front of customers instead of rushing them out.

Atmosphere: 1

Food: 1

Service: 1

Ordered Pad Thai from Thai Express at 21 Mic Mac Mall on Saturday, and it was honestly the worst dinner I’ve ever had from this chain. The noodles were undercooked and unpleasantly chewy. I specifically asked for chicken, but only received four tiny pieces. I also requested no egg, yet it was included anyway. The dish were overly sweet, which completely threw off the flavor balance. Very disappointed. I’ve had decent meals from Thai Express before, but this was a major letdown.

Atmosphere: 2

Food: 1

Service: 3

Hi I just wanna to explain about the lady work in that restaurant. She don’t know how to talk with customer and drivers. She just work with own attitude . Very aweful service from the lady. Very disappointed and disrespectful. Never visit this restaurant again and I hope no one go in that restaurant.

Atmosphere: 1

Food: 1

Service: 1

Very bad service and the female who is working there is very arrogant i never go there again i request yu to the owner pls fire this lady from the work

Atmosphere: 1

Food: 1

Service: 1

“Amazing taste and quick service—Thai Express is my go-to for flavorful meals.”

Atmosphere: 3

Food: 5

Service: 4

Wow workers with such respect and politeness and great food loved it!

Especially Chicken pad thai amazing 😋

Very impressive 👏

Atmosphere: 4

Food: 5

Service: 4

All our food was completely burnt and completely inedible. Never again.

Food: 1

This location is continuously inconsistent. Today at 3 pm, I asked for cauliflower rice which I had yesterday and was told they do not do it. When I persisted, staying I had it the day before two employees stated it was unavailable despite it being on the menu as well as the Uber Eats app. I have also attempted to order shak-a-bowls and been told this is not offered, however other days these are available. Management would do well to review menu options with new hires to ensure consistency for those of us with dietary restrictions.

I ordered two chicken fried rice, the taste and quality was not good at all.

Atmosphere: 4

Food: 1

Service: 3

Took the first bite and it tasted a bit off. The Pad Thai was extremely wet — when I checked again with my chopsticks, about a quarter of the takeout box was just sauce. Disappointing.

Atmosphere: 2

Food: 2

Service: 3