Tim Hortons
365 Pleasant St, Dartmouth
(902) 465-5987
Recent Reviews
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Gurleen works at the Pleasant Street Tim Hortons. It is always a pleasure to meet her at the drive-thru window. She is a kind-hearted courteous sweet young woman. I always look forward to seeing her smile.
Atmosphere: 5
Food: 5
Service: 5
Kiranjeet provided excellent service with a warm smile, fast efficiency, and great customer care. Truly made my Tim Hortons visit enjoyable.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, good service and excellent food.
Atmosphere: 5
Food: 5
Service: 5
I hope I'm saying her name right- kiranjeet ! She is always so nice and greets everyone morning, and she always remembers my order. She's absolutely lovely and makes my day start off right every time. Excellent service!
Atmosphere: 5
Food: 4
Service: 5
This tim hortons provide very good services all the time to me. Whenever I go there the employs work at drive thru always treat like family. I wanna specially mention about kiranjeet she's very nice in nature always deal friendly and give good expressions to customers.
Atmosphere: 5
Food: 4
Service: 5
I regularly go to this location food is so on point and staff is also great. Kirnjeet an employee mostly takes
my orders and she always nice to me. Better service than most
of the other places.
Atmosphere: 5
Food: 5
Service: 5
Clean and good atmosphere
Atmosphere: 5
Food: 5
Service: 5
I visited this Tim Hortons today at around 5:40 AM, and once again the customer service was extremely disappointing. The two ladies working at the counter were very rude—especially the one who took my order. Her attitude was unprofessional from the moment I approached the drive thru.
I ordered omelette bites and even confirmed my order, but they didn’t charge me for them at first and then after paying all I got was burnt omelette bites. This is not the first time customer service here has been poor, but this morning was the worst experience so far.
The manager seriously needs to retrain the staff, because the way they are speaking to customers and handling orders is unacceptable.
Very disappointing experience
Atmosphere: 1
Food: 1
Service: 1
I love the Service. Jashan is very friendly .
Atmosphere: 5
Food: 5
Service: 5
Staff is very Friendly. I feel very happy to visit your store my food was awesome.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I tried to redeem my points but I don’t know how, the girl is helping me to redeem my point the name is Jashan. Thank you So Much.All the Staff is very Nice.
Atmosphere: 5
Food: 5
Service: 5
Tim Hortons is what it is..
Atmosphere: 3
Food: 3
Service: 3
I visited this Tim Hortons a few days ago with my child, and unfortunately, the service was very disappointing.
When we approached the counter to order, the staff member at the counter walked away in the middle of a conversation with another employee. Even though we tried to call out, they either didn’t hear us or chose to ignore us. We had to stand there and wait until another employee came over.
Even if there was an issue that needed discussion with a coworker, the very least they could have done was say something like, “Please wait a moment.” Instead, there was no acknowledgment at all.
Sadly, it wasn’t just that one staff member. The overall customer service from the rest of the team felt equally unfriendly and dismissive. It left such a negative impression that I have no intention of coming back to this location again.
Atmosphere: 3
Food: 2
Service: 1
Can you please tell your employees my change is not immediately a tip. Gave one girl my money for a French vanilla, and she didn't ask me if I wanted my change back, just threw it in her tip cup and walked away with it. When I requested for it back, they were rude and laughing in the back of the store about it, extremely annoying and obnoxious behavior from a customers perspective. That money is always a customer's money unless they willingly give it to you as a tip. Doesn't matter how big or how little the amount of change, you should always ask. Not to mention I already tipped them while she was counting my change!! Won't be back simply due to the response from the employees regarding the situation.
Atmosphere: 1
Food: 4
Service: 1
Very well run Tim’s with only a couple of people working. Very organized and fast
Atmosphere: 5
Food: 5
Service: 5
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