I find the staff here very friendly. My Dad and I come in all the time and we always are greeted with a smile. Thank you and God bless!
Atmosphere: 4
Food: 5
Service: 5
Mark STEVENS
I ordered a medium black coffee and it wasn’t very busy and it took over 5 minutes!!
Something is wrong with your system!!
I ordered it at the counter with one of your staff. After waiting too long for a simple order to be filled I asked again and I got my coffee.
There is a new system in the restaurant where you can order on a kiosk and not even talk to a human. I am afraid to use that system for fear of poor service.
Service: 1
jenine glasgow
Since the restaurant was done over the service has been actually horrible and every time its a very long wait, which is ridiculous. Waited for 20 minutes for a coffee and a wrap in the store. After being the second person in line on my 30 minute break... was not happy. Every time I went there, the service is extremely slow. don't know what happened to the store after the renovation but not gonna be coming back. AND ISNT THIS AN ENGLISH SPEAKING store...felt like i was in another country .Get frustrated every time I go there now ....used to be my favorite Timmy's..NOT ANYMORE!!!!
Atmosphere: 1
Food: 3
Service: 1
Sam Chalana
Excelent experience
Atmosphere: 5
Food: 5
Service: 5
Pavi galhotra
Amazing staff
Atmosphere: 5
Food: 5
Service: 5
Kewal Krishan
Food was good
Atmosphere: 5
Food: 5
Service: 5
Beve Macdonald
So when paying cash watch you total of you scan your rewards card and have offer for lower priced items went thru had 20% off my coffee a d got 2 tim bits in which would have been $3.00 ut with a discount would have been 2.58 this has happen multiple times at this tim Hortons not that I was getting alot of change back it pay attention to your screen and charge people the right amount 🙄
Atmosphere: 1
Food: 1
Service: 1
Sarah
I ordered off the app because it’s raining and I didn’t want to walk. My food arrived completely cold and my iced Capp was genuinely pathetic. Whoever let that leave the store needs to be fired. I expect a 5$ drink to be filled. I usually get smalls with more in it!!! Mind you this is the iced Capp as I received it, I did not drink any. Still in shock.
Atmosphere: 1
Food: 1
Service: 1
Vivek Sharma
The service provided at this tim hortons is amazing .
Atmosphere: 4
Food: 4
Service: 4
mike fox
One of the best experiences I had with Tim Hortons. The server didn’t have one item for us, but she was able to accommodate with the other stuff that we purchased.
I honestly don't know why I go to Tims anymore. It hasn't been a good experience in ages and I genuinely cannot remember the last time I encountered a Tim Hortons employee that spoke fluent English.
Robin Singh
I’m writing to formally file a complaint about the extremely poor customer service I experienced at your drive-thru on June 26th, 2025, at approximately 11:08 PM.
I ordered a honey lemon tea and Timbits. When I reached the window, there were no greetings or basic courtesy. The staff member simply said, “4.37.” I politely said, “Excuse me, sorry, how much?” and she yelled the price at me. I was shocked and asked her, “Why are you yelling at me?” Instead of clarifying or calming the situation, she became even more rude and aggressive.
Her attitude was completely uncalled for — she held the tea and Timbits in her hand and sarcastically asked, “Do you want it?” My girlfriend, who was with me, then asked for the employee’s name and requested to speak to a manager. The staff member refused to give her name and said, “You can come in on Monday to talk to the manager.
We are extremely disappointed by this disrespectful behavior. We believe no customer should be treated this way. You can confirm everything via the drive-thru camera and audio system, as this occurred precisely at 11:08 PM.
Please investigate this incident and let us know what actions will be taken. We hope Tim Hortons holds its staff to a higher standard of professionalism.
Pavitterjeet Singh
Every evening I buy my Coffee from here and it just taste so good.
Atmosphere: 5
Food: 5
Service: 5
Ishaan
Very nice food
Prince Singh
I love to visit this store. All staff members are so good and polite.
I find the staff here very friendly. My Dad and I come in all the time and we always are greeted with a smile. Thank you and God bless!
Atmosphere: 4
Food: 5
Service: 5
I ordered a medium black coffee and it wasn’t very busy and it took over 5 minutes!!
Something is wrong with your system!!
I ordered it at the counter with one of your staff. After waiting too long for a simple order to be filled I asked again and I got my coffee.
There is a new system in the restaurant where you can order on a kiosk and not even talk to a human. I am afraid to use that system for fear of poor service.
Service: 1
Since the restaurant was done over the service has been actually horrible and every time its a very long wait, which is ridiculous. Waited for 20 minutes for a coffee and a wrap in the store. After being the second person in line on my 30 minute break... was not happy. Every time I went there, the service is extremely slow. don't know what happened to the store after the renovation but not gonna be coming back. AND ISNT THIS AN ENGLISH SPEAKING store...felt like i was in another country .Get frustrated every time I go there now ....used to be my favorite Timmy's..NOT ANYMORE!!!!
Atmosphere: 1
Food: 3
Service: 1
Excelent experience
Atmosphere: 5
Food: 5
Service: 5
Amazing staff
Atmosphere: 5
Food: 5
Service: 5
Food was good
Atmosphere: 5
Food: 5
Service: 5
So when paying cash watch you total of you scan your rewards card and have offer for lower priced items went thru had 20% off my coffee a d got 2 tim bits in which would have been $3.00 ut with a discount would have been 2.58 this has happen multiple times at this tim Hortons not that I was getting alot of change back it pay attention to your screen and charge people the right amount 🙄
Atmosphere: 1
Food: 1
Service: 1
I ordered off the app because it’s raining and I didn’t want to walk. My food arrived completely cold and my iced Capp was genuinely pathetic. Whoever let that leave the store needs to be fired. I expect a 5$ drink to be filled. I usually get smalls with more in it!!! Mind you this is the iced Capp as I received it, I did not drink any. Still in shock.
Atmosphere: 1
Food: 1
Service: 1
The service provided at this tim hortons is amazing .
Atmosphere: 4
Food: 4
Service: 4
One of the best experiences I had with Tim Hortons. The server didn’t have one item for us, but she was able to accommodate with the other stuff that we purchased.
Restaurantji Recommends
I honestly don't know why I go to Tims anymore. It hasn't been a good experience in ages and I genuinely cannot remember the last time I encountered a Tim Hortons employee that spoke fluent English.
I’m writing to formally file a complaint about the extremely poor customer service I experienced at your drive-thru on June 26th, 2025, at approximately 11:08 PM.
I ordered a honey lemon tea and Timbits. When I reached the window, there were no greetings or basic courtesy. The staff member simply said, “4.37.” I politely said, “Excuse me, sorry, how much?” and she yelled the price at me. I was shocked and asked her, “Why are you yelling at me?” Instead of clarifying or calming the situation, she became even more rude and aggressive.
Her attitude was completely uncalled for — she held the tea and Timbits in her hand and sarcastically asked, “Do you want it?” My girlfriend, who was with me, then asked for the employee’s name and requested to speak to a manager. The staff member refused to give her name and said, “You can come in on Monday to talk to the manager.
We are extremely disappointed by this disrespectful behavior. We believe no customer should be treated this way. You can confirm everything via the drive-thru camera and audio system, as this occurred precisely at 11:08 PM.
Please investigate this incident and let us know what actions will be taken. We hope Tim Hortons holds its staff to a higher standard of professionalism.
Every evening I buy my Coffee from here and it just taste so good.
Atmosphere: 5
Food: 5
Service: 5
Very nice food
I love to visit this store. All staff members are so good and polite.
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