I get a very plain sub with four things on it and they managed to mess that up. The drive thru is beyond SLOW. No urgency here
Atmosphere: 1
Food: 3
Service: 1
Gurjant Singh
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Kasey Fields
Not one person in the store. Two girls making orders couldn’t even acknowledge me yet laughing and talking amongst themselves.
I stood there for 10 mins no one even said hi to me. To the point I just walked out. About to spend 50$ on subway and you can’t even say hi, I’ll be right with you?
Horrible customer service.
Service: 1
Gabe Godfrey
Didn’t get order right at all and waited half an hour in the drive thru… fix the wait times and service
Atmosphere: 1
Food: 1
Service: 1
Mem Jensen
Not a single thing in our order was correct .. waited a half hour for burnt gross food. Very disappointing and won’t be returning I highly recommend pita pit as alternative for this area
Atmosphere: 1
Food: 1
Service: 1
Tiffany Kelsey
Few times I been to subways they made my sub the way I wanted it and was very kind and respectful the food was delicious every time I go
Atmosphere: 5
Food: 5
Service: 5
Lisa Gallant
My daughter and I went through the drive thru and ordered a 6 inch sub. When we got to the window I noticed I was being charged for a 12 inch sub. Mistakes happen, not a big deal. I let them know, they seemed a little miffed but charged me for what I ordered, a 6 inch turkey and I left a tip. It took 7 more minutes for some reason to get the sub 6 inch we ordered, though it would have already been made. When we drove away and my daughter bit into her sub she noticed there were all kinds of hair in her sub. Truly disgusting and I will never go back here ever again. Obviously weren’t happy they made a mistake. So very nasty
Snovicus
Very slow and very poor service. 15 minutes seems standard for this location to make a basic ham and cheese sandwich, most of that time being wasted after the sandwich comes out of the oven and is left getting cold while sitting on the counter. The last time I went here, the customer that lined up behind me got their sandwich jumped ahead of mine for some reason. Putting in a complaint with the staff mostly yielded excuses about new staff and online orders. Also far too expensive for what you get, but that’s a broader Subway problem rather than specific to this location.
Atmosphere: 2
Food: 2
Service: 1
Kayelynn Sawak
What a frustrating experience at this location. No stars for service at all. 3 people "working" behind the counter. One only dealing with drive-thru orders, taking the order and bringing a slip to the one girl who is making the subs. The lady making the subs stops making in-store customer subs and starts on drive-thru, ignoring the growing lunchtime line up. The drive-thru lady does nothing at this point. The 3rd worker starts to help on the line and is clearly still learning and has no guidance from the others. They completely ignore my daughter and go back to make her sub while I wait to pay for my order. The drive-thru lady then grabs my bag of food and proceeds to take it to the drive-thru. All in all, this place is a disaster and needs someone who can manage all the things. These ladies clearly needed some help and guidance. Or just close your drive-thru! I ordered a Supremo sub and asked her to make it as its advertised and I got home and it was missing half the ingredients, even tho she said them out loud when I asked! Wow, just wow.
Atmosphere: 3
Food: 4
Sean Lutley
The absolute slowest service. I've ever had a six inch sub with just a couple things on it with nobody in line fifteen minutes and still waiting. Something really needs to be done about this place. I will not be coming back until I hear Better things about it. I'll go to pita pit.
The staff consistently excel in hospitality, displaying warmth and politeness. However, there are occasional discrepancies in the meat portions served by different staff members. Nonetheless, the dining area and restrooms maintain a consistent level of cleanliness and tidiness.
Atmosphere: 5
Food: 3
Service: 5
S M
This was my first time having a bad experience at subway. The wait took over 15 minutes for my sub and when I did get it the bun was over toasted and rock hard. The only positive is that it was a drive through so I at least got to wait in my car!
Atmosphere: 5
Food: 1
Service: 1
Josh
The staff seemed frazzled, and one lady was very rude when we told her she already put hot sauce on the sandwich.
I get a very plain sub with four things on it and they managed to mess that up. The drive thru is beyond SLOW. No urgency here
Atmosphere: 1
Food: 3
Service: 1
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Not one person in the store. Two girls making orders couldn’t even acknowledge me yet laughing and talking amongst themselves.
I stood there for 10 mins no one even said hi to me. To the point I just walked out. About to spend 50$ on subway and you can’t even say hi, I’ll be right with you?
Horrible customer service.
Service: 1
Didn’t get order right at all and waited half an hour in the drive thru… fix the wait times and service
Atmosphere: 1
Food: 1
Service: 1
Not a single thing in our order was correct .. waited a half hour for burnt gross food. Very disappointing and won’t be returning I highly recommend pita pit as alternative for this area
Atmosphere: 1
Food: 1
Service: 1
Few times I been to subways they made my sub the way I wanted it and was very kind and respectful the food was delicious every time I go
Atmosphere: 5
Food: 5
Service: 5
My daughter and I went through the drive thru and ordered a 6 inch sub. When we got to the window I noticed I was being charged for a 12 inch sub. Mistakes happen, not a big deal. I let them know, they seemed a little miffed but charged me for what I ordered, a 6 inch turkey and I left a tip. It took 7 more minutes for some reason to get the sub 6 inch we ordered, though it would have already been made. When we drove away and my daughter bit into her sub she noticed there were all kinds of hair in her sub. Truly disgusting and I will never go back here ever again. Obviously weren’t happy they made a mistake. So very nasty
Very slow and very poor service. 15 minutes seems standard for this location to make a basic ham and cheese sandwich, most of that time being wasted after the sandwich comes out of the oven and is left getting cold while sitting on the counter. The last time I went here, the customer that lined up behind me got their sandwich jumped ahead of mine for some reason. Putting in a complaint with the staff mostly yielded excuses about new staff and online orders. Also far too expensive for what you get, but that’s a broader Subway problem rather than specific to this location.
Atmosphere: 2
Food: 2
Service: 1
What a frustrating experience at this location. No stars for service at all. 3 people "working" behind the counter. One only dealing with drive-thru orders, taking the order and bringing a slip to the one girl who is making the subs. The lady making the subs stops making in-store customer subs and starts on drive-thru, ignoring the growing lunchtime line up. The drive-thru lady does nothing at this point. The 3rd worker starts to help on the line and is clearly still learning and has no guidance from the others. They completely ignore my daughter and go back to make her sub while I wait to pay for my order. The drive-thru lady then grabs my bag of food and proceeds to take it to the drive-thru. All in all, this place is a disaster and needs someone who can manage all the things. These ladies clearly needed some help and guidance. Or just close your drive-thru! I ordered a Supremo sub and asked her to make it as its advertised and I got home and it was missing half the ingredients, even tho she said them out loud when I asked! Wow, just wow.
Atmosphere: 3
Food: 4
The absolute slowest service. I've ever had a six inch sub with just a couple things on it with nobody in line fifteen minutes and still waiting. Something really needs to be done about this place. I will not be coming back until I hear Better things about it. I'll go to pita pit.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Good food and cheap for it and comes with free refills for pop also comes with cookie but staff was hard to under stand due to them speaking quite
Vegetarian options: Lots of veggies for sandwiches
Parking: A whole parking lot
Kid-friendliness: Staff is nice
Wheelchair accessibility: Easy to get to and easy to order when in a wheel chair
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Mtn Dew, Sunchips Harvest Cheddar, Dr Pepper, Lay's Classic
Good food and cheap for it and comes with free refills for pop also comes with cookie but staff was hard to under stand due to them speaking quite
Vegetarian options: Lots of veggies for sandwiches
Parking: A whole parking lot
Kid-friendliness: Staff is nice
Wheelchair accessibility: Easy to get to and easy to order when in a wheel chair
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Mtn Dew, Sunchips Harvest Cheddar, Dr Pepper, Lay's Classic
The staff consistently excel in hospitality, displaying warmth and politeness. However, there are occasional discrepancies in the meat portions served by different staff members. Nonetheless, the dining area and restrooms maintain a consistent level of cleanliness and tidiness.
Atmosphere: 5
Food: 3
Service: 5
This was my first time having a bad experience at subway. The wait took over 15 minutes for my sub and when I did get it the bun was over toasted and rock hard. The only positive is that it was a drive through so I at least got to wait in my car!
Atmosphere: 5
Food: 1
Service: 1
The staff seemed frazzled, and one lady was very rude when we told her she already put hot sauce on the sandwich.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Italian B M T
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