The Chicken Shack

295 Commercial St, Glace Bay
(902) 849-5050

Recent Reviews

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Glenda Young

Best wings in town friendly staff great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries, Fried Chicken and Fries, Chicken Wings

Darrell Mullins

Poor telephone skills,someone doesn’t want to be there today?

Food: 5

Pardeep Kumar

I went there with my spouse and it was our first dining experience in Glacebay as we moved from Ontario. The ladies working there were too rude especially the one who was wearing red glasses. We ordered popcorn chicken there and it was beyond salty and no one was agreeing . We let taste with our friends too thought that it might us only thinking every one said same and they said that’s why the whole batter was. It was so salty that u can throw up after that. We did not taste it , we did not take it even with us and they still charge us. They were not even apologetic and empathetic . Pathetic customer service and awful experience . Worst taste ever, the worst part they were not agreeing and over powering us with their over confident language .
We will never recommend to anyone and worst experience !

Atmosphere: 1

Food: 1

Service: 1

Nimako Boateng Joseph

White Patrons were surprised that blacks were eating and patronising venue

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Fried Chicken and Fries

Leah Lewis

Best chicken

Atmosphere: 5

Food: 5

Service: 5

Cory Sullivan

Last time we will ever order from this place.

A few months ago we ordered delivery and was told it would be around 40 minutes. It ended up being close to 3 hours. Refused the food at the door, and called them to say why. Woman who answered was rude, and told us it was just made before it was sent out. Ignoring the fact that I called her numerous times already while waiting, and she told me the food was finished and waiting for the delivery driver. 2 hours prior to me calling this time.

We decided to give this place another shot, and ordered a 2-piece snack & the XL Pizza with 20 Wings combo. Got here in a decent time, but they forgot to send the wings. When we called them, the woman who answered was very rude, going as far as to call us liars, saying they were sure they sent it. After insisting that they did not send it, and that the bag they sent the 2-piece snack in wasnt even large enough to fit anything else in, they finally sent it. Additional 40 minute wait to get our full order.

I can understand if it's busy and a mistake was made, but calling your paying customers liars is unacceptable.

Atmosphere: 1

Food: 1

Service: 1

Wendy Hiscock

The food is amazing!!

Parking: There's lot of parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries, Homemade French Fries, Fried Chicken and Fries, Popcorn Chicken and Fries, Chicken Wings, Garlic Fingers with Real Bacom

Northern lights East Coast

All I can say is Great Chicken . Must try for anyone visiting.

Atmosphere: 5

Food: 5

Service: 5

N Rankin

No ice cream

Atmosphere: 1

Food: 1

Service: 1

Devon Stockley

I love the Chicken Shack! Even their fish is awesome.

Atmosphere: 5

Food: 5

Service: 5

sherry john

Nice place and delicious food, we tried the fried chicken combo and it was good. Should have reduced a bit of salt in the chicken. But I will again go there ❤️

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Fried Chicken and Fries

Philip Amos

Was my first time at the Sydney River location and giving the staff 5 full stars. As a new business opening up, there's bound to be hurdles as far as timely service is concerned and had to wait for an extended period of time however, I'm giving props to the girls behind the counter. They were fantastic in running the operation and made sure everyone was served to the best of their abilities. The chicken beats anything served at any other locations by the way. Be patient and order ahead of time if you're in a rush. It's worth the wait.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chipotle Chicken Burger, Fried Chicken and Fries

Sue Boots

Great food friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Homemade French Fries, Potato Skins, Fried Chicken and Fries, Game, Cheesesteak Hoagie

Sherry Melnick

Great food and friendly staff ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Skins, Fried Chicken and Fries, Chicken Wings

Robert Delaval

Clubhouse soggy fries cold 3 times ordered from there and cold or pizza burnt or not done never again

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