I am fuming with rage, especially towards this establishment. I arrived at the airport early on XMAS EVE, spoke with the female attendant around 1:30 PM, and politely inquired about their closing time. I came here early to pick up a Christmas dinner feast for myself, my best friend, and her son who’s part of the Make-A-Wish foundation. His Christmas wish was to enjoy some Atlantic crab, and I made sure to arrive early to get it. My flight isn't until 6 PM.
The attendant assured me they closed at 4 PM, which was perfect since I had four suitcases to drop off with WestJet. After patiently waiting and dropping off my luggage, I returned a few minutes after 3 PM, only to discover that they were closing early. Why would you lead me to believe your closing time was FOUR PM and then close early?
When I asked if she could assist one more customer, she rudely declined, citing that it was Christmas
Thank you for completely ruining my Christmas. I have shared this dreadful experience all over my social media and with my influencer friends. I will never support this establishment again. Thank you for ruining not only my Christmas but also my best friend's son's last Christmas.
To the deceitful attendant who lied about the closing hours, I hope karma catches up to you in 2025, hopefully you’ll slip on a sheet of ice with your hands in your pockets …
Lambert Chong
A honest and reliable store, highly recommended! I travelled to Halifax from Toronto and wanted to purchase a product from this store on my way flying back home. Unfortunately something went wrong and I can’t get what I wanted (NOT Clearwater fault). I contacted their customer service and shared my experience, and they provided a perfect solution (much better than I expected) to fix my problem! I really appreciate their effort and I will be their loyal customer from now on!!
Moose kk
Not bad
Michelle Lennon
Very disappointed and feeling a bit deceived after realizing that the shrimp I purchased from their frozen section is not from Nova Scotia but from Vietnam. Just beware that not all their products are local.
Bin Cheng
Stuffs don’t know what to do
Mariah
Going to Nova Scotia is not in my bucket list. Buying lobsters from the airport to take home is IN my bucket list. Thanks to Ella who served us. I requested fresh female lobsters and she patiently picked the right ones for us! So happy with our experience.
Kenrick Chang
Great experience. Great service. Pricing is transparent and posted. Where else in the world can you get Live lobsters before your flight? Nowhere else!
W J
I did not realize I can grab lobsters at the airport and take it with me as a carry on, packed with frozen peas (as you can't bring liquid, albeit ice, through the security). Price seems tiny bit higher than their main store but avoids lobsters sitting in the hot car for hours. You pay something like $10 including frozen peas and you are on your way with delicious souvenirs. Very convenient. Great idea!!
Andy Medig
Great place couldn't believe the prices..I was going to dump my clothes as I only had a carry on bag and just fill it with lobsters..I didn't realize I could have more than one carry on. I missed out but for sure not next time
Hung Xenia
Lobster is good but bad customer service. Sky high prices for containers/ bags, charged me a bag of green peas without informing me “to keep the lobster cool”.
I am fuming with rage, especially towards this establishment. I arrived at the airport early on XMAS EVE, spoke with the female attendant around 1:30 PM, and politely inquired about their closing time. I came here early to pick up a Christmas dinner feast for myself, my best friend, and her son who’s part of the Make-A-Wish foundation. His Christmas wish was to enjoy some Atlantic crab, and I made sure to arrive early to get it. My flight isn't until 6 PM.
The attendant assured me they closed at 4 PM, which was perfect since I had four suitcases to drop off with WestJet. After patiently waiting and dropping off my luggage, I returned a few minutes after 3 PM, only to discover that they were closing early. Why would you lead me to believe your closing time was FOUR PM and then close early?
When I asked if she could assist one more customer, she rudely declined, citing that it was Christmas
Thank you for completely ruining my Christmas. I have shared this dreadful experience all over my social media and with my influencer friends. I will never support this establishment again. Thank you for ruining not only my Christmas but also my best friend's son's last Christmas.
To the deceitful attendant who lied about the closing hours, I hope karma catches up to you in 2025, hopefully you’ll slip on a sheet of ice with your hands in your pockets …
A honest and reliable store, highly recommended! I travelled to Halifax from Toronto and wanted to purchase a product from this store on my way flying back home. Unfortunately something went wrong and I can’t get what I wanted (NOT Clearwater fault). I contacted their customer service and shared my experience, and they provided a perfect solution (much better than I expected) to fix my problem! I really appreciate their effort and I will be their loyal customer from now on!!
Not bad
Very disappointed and feeling a bit deceived after realizing that the shrimp I purchased from their frozen section is not from Nova Scotia but from Vietnam. Just beware that not all their products are local.
Stuffs don’t know what to do
Going to Nova Scotia is not in my bucket list. Buying lobsters from the airport to take home is IN my bucket list. Thanks to Ella who served us. I requested fresh female lobsters and she patiently picked the right ones for us! So happy with our experience.
Great experience. Great service. Pricing is transparent and posted. Where else in the world can you get Live lobsters before your flight? Nowhere else!
I did not realize I can grab lobsters at the airport and take it with me as a carry on, packed with frozen peas (as you can't bring liquid, albeit ice, through the security). Price seems tiny bit higher than their main store but avoids lobsters sitting in the hot car for hours. You pay something like $10 including frozen peas and you are on your way with delicious souvenirs. Very convenient. Great idea!!
Great place couldn't believe the prices..I was going to dump my clothes as I only had a carry on bag and just fill it with lobsters..I didn't realize I could have more than one carry on. I missed out but for sure not next time
Lobster is good but bad customer service. Sky high prices for containers/ bags, charged me a bag of green peas without informing me “to keep the lobster cool”.
Restaurantji Recommends
Fresh live lobster all packed up for carry on back home!
Fresh lobsters.
Great place to grab some fresh seafood
So awesome to be able to bring lobster home
Great place for souvenirs and a restaurant to have some delicious seafood and alcoholic beverages.
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