Customer service is terrible and late night you have to wait hours in the drive through because they don't hire enough people it sucks
Paul Dowie
Great service. Maddie is very friendly and is concerned that we are served well
Atmosphere: 4
Food: 5
Service: 5
maunik patel
Great service
Atmosphere: 5
Food: 5
Service: 5
Brent Oakley
Not the cleanest store but ok 👌
Atmosphere: 2
Food: 2
Service: 3
Dawn Giles
Awful service, awful quality of food, awful bathrooms I would never go back here in my life. I’ll be travelling to burnside from now on.
Atmosphere: 1
Food: 1
Service: 1
Nina C
This is hands down the most incompetent McDonald’s I have ever ordered from. Unfortunately, they are the closest location to my house and I typically order on Uber Eats, so so have the displeasure of dealing with them whenever I get that Don’s craving. 99% of the time there is something wrong with the order. They never cease to amaze me with how they are able to screw something new up nearly every single time! It’s also frustrating that they never call if something I have ordered is not available and just pick whatever random thing instead.
For example, tonight in place of a medium fries I received apple pies. 1. Of all things, how do you not have french fries???? Even if it was just going to be a bit of a wait, why wouldn’t you have called to let me know. 2. What on earth would make you think I would want APPLE PIE in place of fries? Just call the customer and ask what they would like in place of the unavailable item…it’s really not that complicated. I have also waited lengthy times, but when I finally receive the order half the food will be cold and something is missing…lol. Like most, I have no problem waiting for my food, but if it’s going to take you nearly an hour you could at least take an extra minute to make sure it has been made right.
Management needs to do better and train their staff to actually know what they’re doing. Start calling customers if you don’t have the requested items for their Uber Eats orders. Take a minute to double check and ensure there is nothing missing before you hand the bags out. Read directions from customers for any special requests/allergies/etc. I promise that implementing these simple, basic things will help improve the quality of your service.
Food: 1
Service: 1
Jason Barkhouse
I'm going to be honest. It's McDonald's. It's hard to mess up. But my kids see the advertisements for Mario Kart or the Grinch and they literally get toys from multiple years ago. It's frustrating for them. And giving out toys that are just cardboard is ridiculous.
Atmosphere: 2
Food: 2
Service: 2
wai lugud
Nice location with great staff
Parking: Best location
Kid-friendliness: Giveaway toys to make kids enjoy their time while waiting for their food
Atmosphere: 5
Food: 5
Service: 5
Lovepreet Singh
Been waiting in the drive thru for half hour with just 1 car in the front. I dont know what are doing.
Service: 1
Matt Ferguson
Makes sense why this place got 3.5 stars it’s not good
Fry’s not salty waited in the drive thru for 30 minutes nobody doing there job only gave me half a drink and half there menu plus ice cream where out of stock
Atmosphere: 1
Food: 1
Service: 1
Brad Lovett
Typical McDonald's, don't expect much and traffic can suck, to get in and out of
Atmosphere: 1
Food: 4
Service: 3
Matty K
Ordered thru the app, completed it the curbside pickup. Waited for 21min for it. I wish I could give a negative score..... They need to learn from subway.
Customer service is terrible and late night you have to wait hours in the drive through because they don't hire enough people it sucks
Great service. Maddie is very friendly and is concerned that we are served well
Atmosphere: 4
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Not the cleanest store but ok 👌
Atmosphere: 2
Food: 2
Service: 3
Awful service, awful quality of food, awful bathrooms I would never go back here in my life. I’ll be travelling to burnside from now on.
Atmosphere: 1
Food: 1
Service: 1
This is hands down the most incompetent McDonald’s I have ever ordered from. Unfortunately, they are the closest location to my house and I typically order on Uber Eats, so so have the displeasure of dealing with them whenever I get that Don’s craving. 99% of the time there is something wrong with the order. They never cease to amaze me with how they are able to screw something new up nearly every single time! It’s also frustrating that they never call if something I have ordered is not available and just pick whatever random thing instead.
For example, tonight in place of a medium fries I received apple pies. 1. Of all things, how do you not have french fries???? Even if it was just going to be a bit of a wait, why wouldn’t you have called to let me know. 2. What on earth would make you think I would want APPLE PIE in place of fries? Just call the customer and ask what they would like in place of the unavailable item…it’s really not that complicated. I have also waited lengthy times, but when I finally receive the order half the food will be cold and something is missing…lol. Like most, I have no problem waiting for my food, but if it’s going to take you nearly an hour you could at least take an extra minute to make sure it has been made right.
Management needs to do better and train their staff to actually know what they’re doing. Start calling customers if you don’t have the requested items for their Uber Eats orders. Take a minute to double check and ensure there is nothing missing before you hand the bags out. Read directions from customers for any special requests/allergies/etc. I promise that implementing these simple, basic things will help improve the quality of your service.
Food: 1
Service: 1
I'm going to be honest. It's McDonald's. It's hard to mess up. But my kids see the advertisements for Mario Kart or the Grinch and they literally get toys from multiple years ago. It's frustrating for them. And giving out toys that are just cardboard is ridiculous.
Atmosphere: 2
Food: 2
Service: 2
Nice location with great staff
Parking: Best location
Kid-friendliness: Giveaway toys to make kids enjoy their time while waiting for their food
Atmosphere: 5
Food: 5
Service: 5
Been waiting in the drive thru for half hour with just 1 car in the front. I dont know what are doing.
Service: 1
Makes sense why this place got 3.5 stars it’s not good
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fry’s not salty waited in the drive thru for 30 minutes nobody doing there job only gave me half a drink and half there menu plus ice cream where out of stock
Atmosphere: 1
Food: 1
Service: 1
Typical McDonald's, don't expect much and traffic can suck, to get in and out of
Atmosphere: 1
Food: 4
Service: 3
Ordered thru the app, completed it the curbside pickup. Waited for 21min for it. I wish I could give a negative score..... They need to learn from subway.
Atmosphere: 1
Food: 1
Service: 1
clean and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Always a cozy space for a quick meal.
Atmosphere: 5
Food: 5
Service: 5
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