I used to love this location, but lately it's been horrible, I have to ask them to change their gloves because they don't seem to understand that when you put gloves on and touch everything, it's the same as wearing no gloves at all, last time I was there the guy making my sub but the wrong cheese on, I pointed it out and he asked if he could just do have what i asked for and half what he put on, i said no, so he took the cheese off the meat and put it back, then put on the sub after mine, my vegetarian brother was next if the person in front of him Didn't order cheese that cheese would have went on my brother's veggie sub. I just don't think that's ok, I understand that this situation is minor but imagine if somebody had a severe allergy to something .. it could turn out really bad. The staff are rude and the restaurant itself is dirty, there was a lot of cross-contamination and sanitary standards simply not being followed. I don't think I'll be returning to the location anytime in the near future.
Atmosphere: 1
Food: 1
Service: 1
Jayshree Patel
Worst experience… i told them to grill my sub they didn’t grill it saying too many sauce it messes up my grill! Cleaning is not my job!
Atmosphere: 1
Food: 1
Service: 1
Kelly R
I went through the Drive thru, was not sure how to order what I wanted on the touch screen, I pressed the help button and asked if they could take my order, I was told to use the touch screen because they were busy. No one in the store. And no one making food when I pulled out front.
Service: 1
David White
Store closed at 9, drive thru is open till 11, but the machine is broken, so good lock with the menu
Atmosphere: 1
Food: 1
Service: 1
Lisa Shebib
Fantastic place! It was busy at lunch time today, the staff were efficient and very pleasant. Maybe that is why it was so busy. ? We had great subs and a great experience. Thank you!
Atmosphere: 5
Food: 5
Service: 5
DupliCat Rez
My husband and I had just left the Subway in the Sunnyside Mall in Bedford (961 Bedford Hwy) because we were so shocked (for more info, see my review at that Subway) and went to this Subway. Wow! What a total difference from the previous Subway! The staff here were happy, helpful, conscientious, and nice. Their service attitude was impeccable and the sandwiches we ordered were perfect. Thank you all for restoring my faith in Subway!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stampede Brisket, White Chip Macadamia Nut, Cookies, Meatball Sub
Kevin Harris
Fast and pleasant staff.
Atmosphere: 5
Food: 4
Service: 4
Hannah Stewart
Staff is incredibly nice, so much so that me and my friends refer to it as “the one with the nice people”. I was waited on my a women named Julie and she was very considerate when she asked if I would like her to change her gloves after touching meat before touching my veggie sandwich
I waited 15 mins for 3 cars and my food was cold with a long hair in it and my drink wasn’t even close to
Atmosphere: 2
Food: 1
Service: 1
Just Me
This is what you get for $15, more lettuce than meat. Workers are rude and it smells bad
Atmosphere: 1
Food: 1
Service: 1
Karan Rana
The first time I went there the employee was welcoming and she changed gloves on my request as I ordered veggie sub. But when I went there for second time, the person working there wasn’t welcoming and didn’t even change the gloves after ordering veggie sub. I have worked in subway before and we were required to change gloves after ever order. Even the knife they used to cut my sub didn’t appear to be cleaned. FYI, I am vegetarian so I prefer that they change gloves. That’s is only thing bad otherwise all good.
Atmosphere: 3
Food: 2
Service: 2
jenbot66
Ordered online. Both subs made without cheese which was ordered and hardly any meat. Disgusting and soggy. They remade sub and I waited over twenty minutes just wanted to get out of there…was made without cheese again. UNBELIEVABLE. How hard is it? Waste of money and will never return to this location. They were literally slapped together and you need a microscope to find the meat. Beware and whatever you do don’t order online here.
Great subs
Atmosphere: 5
Food: 5
Service: 5
Needs more cleaning and sanitation
Atmosphere: 1
Food: 1
Service: 1
I used to love this location, but lately it's been horrible, I have to ask them to change their gloves because they don't seem to understand that when you put gloves on and touch everything, it's the same as wearing no gloves at all, last time I was there the guy making my sub but the wrong cheese on, I pointed it out and he asked if he could just do have what i asked for and half what he put on, i said no, so he took the cheese off the meat and put it back, then put on the sub after mine, my vegetarian brother was next if the person in front of him Didn't order cheese that cheese would have went on my brother's veggie sub. I just don't think that's ok, I understand that this situation is minor but imagine if somebody had a severe allergy to something .. it could turn out really bad.
The staff are rude and the restaurant itself is dirty, there was a lot of cross-contamination and sanitary standards simply not being followed. I don't think I'll be returning to the location anytime in the near future.
Atmosphere: 1
Food: 1
Service: 1
Worst experience… i told them to grill my sub they didn’t grill it saying too many sauce it messes up my grill! Cleaning is not my job!
Atmosphere: 1
Food: 1
Service: 1
I went through the Drive thru, was not sure how to order what I wanted on the touch screen, I pressed the help button and asked if they could take my order, I was told to use the touch screen because they were busy.
No one in the store. And no one making food when I pulled out front.
Service: 1
Store closed at 9, drive thru is open till 11, but the machine is broken, so good lock with the menu
Atmosphere: 1
Food: 1
Service: 1
Fantastic place! It was busy at lunch time today, the staff were efficient and very pleasant. Maybe that is why it was so busy. ?
We had great subs and a great experience. Thank you!
Atmosphere: 5
Food: 5
Service: 5
My husband and I had just left the Subway in the Sunnyside Mall in Bedford (961 Bedford Hwy) because we were so shocked (for more info, see my review at that Subway) and went to this Subway. Wow! What a total difference from the previous Subway! The staff here were happy, helpful, conscientious, and nice. Their service attitude was impeccable and the sandwiches we ordered were perfect. Thank you all for restoring my faith in Subway!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stampede Brisket, White Chip Macadamia Nut, Cookies, Meatball Sub
Fast and pleasant staff.
Atmosphere: 5
Food: 4
Service: 4
Staff is incredibly nice, so much so that me and my friends refer to it as “the one with the nice people”. I was waited on my a women named Julie and she was very considerate when she asked if I would like her to change her gloves after touching meat before touching my veggie sandwich
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very friendly
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Turkey, Teriyaki Crunch, Southwest Steak
I waited 15 mins for 3 cars and my food was cold with a long hair in it and my drink wasn’t even close to
Atmosphere: 2
Food: 1
Service: 1
This is what you get for $15, more lettuce than meat. Workers are rude and it smells bad
Atmosphere: 1
Food: 1
Service: 1
The first time I went there the employee was welcoming and she changed gloves on my request as I ordered veggie sub. But when I went there for second time, the person working there wasn’t welcoming and didn’t even change the gloves after ordering veggie sub. I have worked in subway before and we were required to change gloves after ever order. Even the knife they used to cut my sub didn’t appear to be cleaned. FYI, I am vegetarian so I prefer that they change gloves. That’s is only thing bad otherwise all good.
Atmosphere: 3
Food: 2
Service: 2
Ordered online. Both subs made without cheese which was ordered and hardly any meat. Disgusting and soggy. They remade sub and I waited over twenty minutes just wanted to get out of there…was made without cheese again. UNBELIEVABLE. How hard is it? Waste of money and will never return to this location. They were literally slapped together and you need a microscope to find the meat. Beware and whatever you do don’t order online here.
Atmosphere: 1
Food: 1
Service: 1
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