Staff was kinda mean food is good but there was flies on the doughnuts and its kinda scary because its in Lower Sackville.
Atmosphere: 2
Food: 4
Service: 1
Dorian Brooks
French vanilla was just warm water/had no taste and my farmers wrap wasn’t grilled or wrapped properly. Also, my simply sausage sandwich had a huge piece of tomato on top of the English muffin. (which wasn’t supposed to be on it.) Would recommend the cobequid Tim’s over first lake.
Atmosphere: 1
Food: 1
Service: 1
Murr Stevens
Small strip mall location. Not all menu items are served. Best inquire with the store first. There is no atmosphere to report. Limited inside space. Lunchtime favorite of some students from nearby schools.
Food: 3
Service: 5
Terry Latter
Slow and bad
Atmosphere: 1
Food: 1
Service: 1
Kelly R
Took a friend to get a tea and coffee, he drinks more sugar than most in his coffee and we had the male staff say ewwwwww gross…….. not a great response to announce over the Drive-thru speaker. Also made my friend embarrassed ?…….
Service: 1
Mike Storey
Very very slow Tim Hortons. Worst part about this location is the fact they only allow two people inside of the restaurant at any time doesn’t matter if it’s raining outside if there are two customers inside you have to wait outside even if you do a mobile order you are not allowed to pick up your water if two people are inside you have to wait your turn in a long line up outside to get inside to pick up your order I suggest going to a different Tim Hortons and this one closing down
Adam Mumford
At best middle of summer I would have given this location a 3-4, was the products served great? No but the people working there helped make up for the downsides. That has dramatically changed in the past 3 weeks. Almost all of the staff are gone whether it’s for school or something in general and the previous management is no where to be seen. The new employees should wear clown hats instead of tim Hortons uniforms. Had 3 interactions with a tall gentleman there where he told me he knew exactly what my order was and was quick about then gave me the wrong stuff, couple girls there did the same thing, I go back today as a gamble for a better result and all I’m told is I think our food is expired and made 0 effort to try to sell me anything else, nothing said about well we have more in the bakery it’ll be this amount of time, just stood there clueless. I’ve worked at a Tim’s location years ago and remember between the training videos and 1 on 1s even if we’re out of something atleast try to see if the customer would be interested in anything else. Present that smile, create that interaction and try your best to promote a purchase without hounding the customer. It’s depressing that this new set of staff lack confidence, leadership, motivation to do literally anything. If they only care about a pay cheque and quality means nothing they should not be employed.
Moose Knuckle
Only two customers in the store front at a time like it's a convenience store at lunch time next to a school. Covid restrictions are over long ago.
Atmosphere: 1
Food: 2
Service: 1
Russell Hache
Had a great experience getting my coffee and tea biscuit at this location the staff was nice
Atmosphere: 5
Food: 5
Service: 5
destiny parker
I wish I could rate no stars!I go there every morning before work and get the exact same order.Yesterday after confirming multiple times that my sandwich was cheddar bacon no egg at the drive thru speaker and again at the pick up window.Got to work and sandwich was sausage.I didn’t have time to leave work to go back. I threw it in the garbage.This morning I got my normal order and explained the mistake asked to have my bacon and cheddar on English muffin no egg for free as yesterday I couldn’t eat wrong order.Manager wouldn’t give me sandwich for free because I could not provide the sandwich I threw out in office yesterday.Implying I was lying for a free sandwich.Then asked if I still wanted it if it wasn’t free? As if I couldn’t today for it!This is terrible customer service!We work at the call centre and everyone complains how terrible this Tim’s is.Most go out of their way to another.Terrible customer service unbelievable.We go there for the same order every Tuesday and Wednesday morning for months.
Max 2 customers inside : covid madness 2 years later... plain ridiculous. Don't go there.
jenbot66
Ugh. Always out of something…. Bread, lettuce, bacon, or certain doughnuts/muffins. Breakfast inconsistent and slapped together, often with something missing. Oh and to make it better, in the summer there’s wasps crawling all over their doughnuts. When I told the staff, they definitely didn’t look like they cared and made no move to remove anything. Yikes. Beware.
Ashley Rhett
Infuriating how much my order gets made incorrectly or just completely wrong items. Never has anything in stock. Completely incompetent staff. Last time I worked in the food industry, I don't remember it being that hard to take an order.
Gordon Corkum
OK place. Make sure you check any drink that has milk in it. I have noticed curdled milk a number of times
Thibodeau Luc
I cannot go into those store by myself there’s to much nice stuff and I will buy for sure
Staff was kinda mean food is good but there was flies on the doughnuts and its kinda scary because its in Lower Sackville.
Atmosphere: 2
Food: 4
Service: 1
French vanilla was just warm water/had no taste and my farmers wrap wasn’t grilled or wrapped properly. Also, my simply sausage sandwich had a huge piece of tomato on top of the English muffin. (which wasn’t supposed to be on it.) Would recommend the cobequid Tim’s over first lake.
Atmosphere: 1
Food: 1
Service: 1
Small strip mall location. Not all menu items are served. Best inquire with the store first. There is no atmosphere to report. Limited inside space. Lunchtime favorite of some students from nearby schools.
Food: 3
Service: 5
Slow and bad
Atmosphere: 1
Food: 1
Service: 1
Took a friend to get a tea and coffee, he drinks more sugar than most in his coffee and we had the male staff say ewwwwww gross…….. not a great response to announce over the Drive-thru speaker. Also made my friend embarrassed ?…….
Service: 1
Very very slow Tim Hortons. Worst part about this location is the fact they only allow two people inside of the restaurant at any time doesn’t matter if it’s raining outside if there are two customers inside you have to wait outside even if you do a mobile order you are not allowed to pick up your water if two people are inside you have to wait your turn in a long line up outside to get inside to pick up your order I suggest going to a different Tim Hortons and this one closing down
At best middle of summer I would have given this location a 3-4, was the products served great? No but the people working there helped make up for the downsides. That has dramatically changed in the past 3 weeks. Almost all of the staff are gone whether it’s for school or something in general and the previous management is no where to be seen. The new employees should wear clown hats instead of tim Hortons uniforms. Had 3 interactions with a tall gentleman there where he told me he knew exactly what my order was and was quick about then gave me the wrong stuff, couple girls there did the same thing, I go back today as a gamble for a better result and all I’m told is I think our food is expired and made 0 effort to try to sell me anything else, nothing said about well we have more in the bakery it’ll be this amount of time, just stood there clueless. I’ve worked at a Tim’s location years ago and remember between the training videos and 1 on 1s even if we’re out of something atleast try to see if the customer would be interested in anything else. Present that smile, create that interaction and try your best to promote a purchase without hounding the customer. It’s depressing that this new set of staff lack confidence, leadership, motivation to do literally anything. If they only care about a pay cheque and quality means nothing they should not be employed.
Only two customers in the store front at a time like it's a convenience store at lunch time next to a school. Covid restrictions are over long ago.
Atmosphere: 1
Food: 2
Service: 1
Had a great experience getting my coffee and tea biscuit at this location the staff was nice
Atmosphere: 5
Food: 5
Service: 5
I wish I could rate no stars!I go there every morning before work and get the exact same order.Yesterday after confirming multiple times that my sandwich was cheddar bacon no egg at the drive thru speaker and again at the pick up window.Got to work and sandwich was sausage.I didn’t have time to leave work to go back. I threw it in the garbage.This morning I got my normal order and explained the mistake asked to have my bacon and cheddar on English muffin no egg for free as yesterday I couldn’t eat wrong order.Manager wouldn’t give me sandwich for free because I could not provide the sandwich I threw out in office yesterday.Implying I was lying for a free sandwich.Then asked if I still wanted it if it wasn’t free? As if I couldn’t today for it!This is terrible customer service!We work at the call centre and everyone complains how terrible this Tim’s is.Most go out of their way to another.Terrible customer service unbelievable.We go there for the same order every Tuesday and Wednesday morning for months.
Restaurantji Recommends
Max 2 customers inside : covid madness 2 years later... plain ridiculous. Don't go there.
Ugh. Always out of something…. Bread, lettuce, bacon, or certain doughnuts/muffins. Breakfast inconsistent and slapped together, often with something missing. Oh and to make it better, in the summer there’s wasps crawling all over their doughnuts. When I told the staff, they definitely didn’t look like they cared and made no move to remove anything. Yikes. Beware.
Infuriating how much my order gets made incorrectly or just completely wrong items. Never has anything in stock. Completely incompetent staff. Last time I worked in the food industry, I don't remember it being that hard to take an order.
OK place. Make sure you check any drink that has milk in it. I have noticed curdled milk a number of times
I cannot go into those store by myself there’s to much nice stuff and I will buy for sure