Laughing Whale Coffee Roasters

Had a great experience here. Very happy to find food that is not dripping in oil or butter. The hummus wrap and the veggie quiche were very nice. And of course; good coffee!

I enjoyed popping into this coffee shop, we got a to go latte and pasty and they were both very good. The service was a bit slow (a little less than 10 minutes) even though there were very few people, however, the atmosphere and friendliness of the staff made up for the minor delay.

Atmosphere: 5

Food: 5

Service: 4

I've been drinking their coffee for over five years, but it is the exceptional customer service I received this weekend that got me to post. Since we don't live close by, my husband and I bulk order (at least 8 bags) every couple of months and then make a trip out of going to the HSFM for pick up.

This time there was a bit of a snafu with our order that could have led to a huge inconvenience for me because the Mackay bridge was closed. When I communicated with the owner they came up with a solution (delivering to an alternate location) that worked brilliantly. I really appreciate the effort and enguinity to find a solution.

Plus the coffee is yummy. Rock Your Boat forever!!!

Food: 5

Service: 5

Stopped by for an iced cherry latte and some light snacks. The coffee was definitely strong and had a bold roast, but we were a bit disappointed that there wasn’t much cherry flavor—it didn’t quite match the name. That said, the ambience was lovely—cozy, laid-back, and perfect for a mid-day coffee break in charming Lunenburg. Staff were friendly, and the space had a nice local vibe.

Atmosphere: 5

Food: 4

Service: 5

I never write reviews but this was a terrible experience. Waited over 30 minutes for two take away lattes and a breakfast croissant. Our kids were understandably starting to lose it. Staff were rude and dismiss of us repeatedly confirming our order had not been lost. The coffees eventually came ~25 mins later without a smile let alone an apology. Then it appears they forgot about the croissant which only arrived after more asking 15 mins later. We love Lunenburg and supporting the great small businesses. This experience was a disservice to the coffee company and we will not be returning.

Atmosphere: 1

Food: 1

Service: 1

I thoroughly enjoy my Laughing Whale Frankly Sumatra. Thank you @Shorebound Books for carrying it in Shelburne, NS!

I was there a few Saturdays ago and it was super busy but there was a blonde lady who served me and recommended the maple latte when I didn’t know what I wanted. The young lady I spoke to was so nice and cheery I wish I remembered her name so I could call her out but I only remember that her first initial was a K. The maple latte was totally worth it I’m so glad she recommended it. I am planning on going back soon so I can get it again and hopefully that lady is there to serve me.

Atmosphere: 4

Food: 4

Service: 5

Never ate there before but always get my coffee beans there excellent coffee the real thing . I'm always trying their different coffee beans i love them all no complaints from me always the best .

Atmosphere: 5

Service: 5

I love to support small businesses, especially due to what’s happening in the US, but I was highly disappointed with the two coffee drinks I got. My iced Americano was 3/4 full (I did specify I wanted it black, so no need for room for dairy), and my partner ordered a macchiato that was in the smallest cup ever. I understand there is espresso macchiato, however, it wasn’t stated on the menu and if I’m paying over $4 for it, I assumed it would be normal size. Not to mention, I would at least understand if it was tasty, but both coffees were overly burnt.

Moreover, the staff were not very friendly, and one of them actually got annoyed at a customer for being in their way. As a worker in the service industry, I was not impressed.

Service: 2

Worst hot chocolate I’ve ever had !!! Absolutely no chocolate added to it !!!! May as well advertise it as warm milk !!! You need to train your Baristas on how to make hot chocolate!!! Key ingredient is chocolate!!!!

Atmosphere: 4

Food: 1

Service: 5

That stench, guys.....

I support small business, I love coffee, and by most accounts their coffee and service are great, but whether that's the case or not, is all a bit of a moot point when you're single-handedly responsible for the acrid stench of greasy burnt popcorn that spreads over half of Lunenburg. Every. Morning. Not what it's supposed to smell like when you're roasting beans, I promise you. That really only happens when you're burning it.... Guys, please reevaluate your methods because I can't be the only person who's sick of this.....

Incredibly good coffee, delicious food, and a wonderful atmosphere. Our favourite place to go. Highly recommended.

Coffee was incredible. Became a daily stop during my time there.

Atmosphere: 5

Food: 5

Service: 5

Awesome Latte. Excellent flavour well made. Thanks?

Atmosphere: 5

Food: 5

Service: 5

Great atmosphere, friendly staff, fabulous cappuccino!

Atmosphere: 5

Food: 5

Service: 5