Dairy Queen Grill & Chill
85 Westville Rd, New Glasgow
(902) 752-4239
Recent Reviews
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Always stop for DQ on my journeys. I know what to expect and Canadians work at these restaurants so you get what you expect and it's cooked properly.
Perfect fast food. Great prices. A real Canadian fast food restaurant. Doesn't matter which province or town this is hands down the only fast food restaurant I will eat at any more
Got a blizzard,half mixed disappointment . mainly vanilla ice cream at bottom.and wondered why he only turned my wife's blizzard upside down.after leaving drive through find out mine was half melting.once again disappointment
Great customer service. The food was hot. Just the place needs a makeover.
I went through the drive through tonight and was treated extremely nicely by this lovely blond girl. I believe her name was Rylan. It was an extremely pleasant experience and I will definitely be coming back!!❤️🙂
Would give zero stars if possible
Made a door dash order. After the restaurant accepted my payment they marked one of the meals as unavailable. Normally a restaurant would contact the customer and tell them that the item is unavailable. Maybe even ask them if they wanted something else. Not dairy Queen. They just refunded the money for half the order (which will take me 3 to 5 business days to get) and sent the other half of the meal. . So that's cool. I'm sure the food there is delicious. But, I wouldn't know.
Maybe hire so woke who actually cares about their job and the service standard of the restaurant, or train people properly.
I had this review up in June and was asked to take it down to resolve the matter and I’ve been waiting for 5 months for DQ to make it right but they haven’t so here I am posting the review again because no action was made on their end.
The store had the dining area closed because the floor was being renovated so no dine in eating was allowed, understandable, but I arrived without a car and wanted an order to go and they said they would take my order if I stood in the drive thru. I wasn’t going to stand in a drive thru behind cars and in front of cars breathing in exhaust fumes to make an order. I was treated rudely and haven’t been back since.
Bought my twin daughters their birthday cake from here. The perfect one was already ready in the cabinet. Took it to the cashier she even offered to add writing my daughter declined super friendly staff dairy Queen as always
Atmosphere: 5
Food: 5
Service: 5
I arrived about 8 pm. After a vehicle was leaving the drive through. I parked in the drive through waiting to get service. No response after a few minutes I drove to the window and tried to get service. A few minutes the vehicle behind me waiting for service left. I was waiting for someone to notice me in the drive through. Another vehicle drove up to make a order. A few minutes went bye and finally they made there order. I was still at the window waiting for service. Finally I was noticed made my order an purchased. I waited an reasonable time for my purchase. I left and the vehicle behind me could get there late purchase.
Thank you the food was good but the Waiting in the drive through was quite unexceptable. Time is $$$ if you can let customers drive through unnoticed. The drive through was full when I left. And there were only a few customers inside. I was considering a larger order before the long Wait.
Food: 5
Service: 1
Recommended dishes: Poutine, Cheeseburger
Banana split - they put the hot fudge and strawberry in the dish first, very little, then the ice cream. Very light on the toppings.
Worst banana spilt ever…
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
The staff is very friendly and great food.
Atmosphere: 5
Food: 5
Service: 5
They can never understand what I'm trying to say, ordering here is a confusing mess, put a whitey on the micey. Orders are wrong sometimes, seems like they are always out of whatever it is you want.
Best fast food ice cream but prices could be better.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Canada D'EH Blizzard
We love ordering Dairy Queen and having it delivered. There aren’t often mistakes with our order unless something is missing. The food is always good. My recent orders are puzzling though. Every blizzard in the last two months burn my throat after. Some times I can only get half way through a small. We ordered 4 tonight and all 4 of us felt it. Usually it’s just me but not tonight. It’s been a few hours and my throat still burns. Anyone else feel it?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Ice Cream Cake, Chicken Strip Basket
For the past year I have been waiting for them to fix the slushie machine. I go at least once a month. In the summer I like to get the cotton candy blizzard, I understand that it is now gone because we are in September. I ordered three different things and they were all not there. I think they should look into getting things fixed. It’s been over a year. Thank you
Atmosphere: 2
Food: 4
Service: 2
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