Dairy Queen Grill & Chill

I had this review up in June and was asked to take it down to resolve the matter and I’ve been waiting for 5 months for DQ to make it right but they haven’t so here I am posting the review again because no action was made on their end.

The store had the dining area closed because the floor was being renovated so no dine in eating was allowed, understandable, but I arrived without a car and wanted an order to go and they said they would take my order if I stood in the drive thru. I wasn’t going to stand in a drive thru behind cars and in front of cars breathing in exhaust fumes to make an order. I was treated rudely and haven’t been back since.

Bought my twin daughters their birthday cake from here. The perfect one was already ready in the cabinet. Took it to the cashier she even offered to add writing my daughter declined super friendly staff dairy Queen as always

Atmosphere: 5

Food: 5

Service: 5

I arrived about 8 pm. After a vehicle was leaving the drive through. I parked in the drive through waiting to get service. No response after a few minutes I drove to the window and tried to get service. A few minutes the vehicle behind me waiting for service left. I was waiting for someone to notice me in the drive through. Another vehicle drove up to make a order. A few minutes went bye and finally they made there order. I was still at the window waiting for service. Finally I was noticed made my order an purchased. I waited an reasonable time for my purchase. I left and the vehicle behind me could get there late purchase.
Thank you the food was good but the Waiting in the drive through was quite unexceptable. Time is $$$ if you can let customers drive through unnoticed. The drive through was full when I left. And there were only a few customers inside. I was considering a larger order before the long Wait.

Food: 5

Service: 1

Recommended dishes: Poutine, Cheeseburger

Banana split - they put the hot fudge and strawberry in the dish first, very little, then the ice cream. Very light on the toppings.
Worst banana spilt ever…

Atmosphere: 3

Food: 1

Service: 1

The staff is very friendly and great food.

Atmosphere: 5

Food: 5

Service: 5

They can never understand what I'm trying to say, ordering here is a confusing mess, put a whitey on the micey. Orders are wrong sometimes, seems like they are always out of whatever it is you want.

Best fast food ice cream but prices could be better.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Canada D'EH Blizzard

We love ordering Dairy Queen and having it delivered. There aren’t often mistakes with our order unless something is missing. The food is always good. My recent orders are puzzling though. Every blizzard in the last two months burn my throat after. Some times I can only get half way through a small. We ordered 4 tonight and all 4 of us felt it. Usually it’s just me but not tonight. It’s been a few hours and my throat still burns. Anyone else feel it?

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Ice Cream Cake, Chicken Strip Basket

For the past year I have been waiting for them to fix the slushie machine. I go at least once a month. In the summer I like to get the cotton candy blizzard, I understand that it is now gone because we are in September. I ordered three different things and they were all not there. I think they should look into getting things fixed. It’s been over a year. Thank you

Atmosphere: 2

Food: 4

Service: 2

I had a worse experience by ordering through the Uber eats , I order fries for my kid and the fries were cold.however! the order takes 15 mins it’s just less than a minute drive to my home .

Yummy ice-cream.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Deluxe Cheeseburger Combo, Sundae, Reese Blizzard, Drumstick Blizzard, Ice Cream Cake

It's a dairy queen. In this occasion we ate in and the server forgot to give us our Sundays included in our meal plan. However, full credit, when we went back they corrected the issue.

Atmosphere: 3

Food: 3

Service: 3

We ordered peanut buster parfaits which were delicious.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Sundae, Ice Cream Cake

No icecream at Dairy Queen?! Went in tonight with friends to grab a treat, and after waiting about ten minutes listening to staff grumble and complain, none of their icecream machines were working. They had to issues refunds to everyone who was waiting. These kids working should have support. They had no idea how to handle this issue. Obviously a terribly managed location.

Atmosphere: 1

Food: 1

Service: 1

❤️?❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Drumstick Blizzard