Tim Hortons

687 E River Rd, New Glasgow
(902) 752-0699

Recent Reviews

Rainer Fricke

Clean Tim Horton with nice staff.

Atmosphere: 4

Food: 5

Service: 5

Tina Seaward

Loving the Cilantro Lime Slow Cooked Chicken Wrap. It can’t get any better! Yum!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Boston Cream

Ishbel Munro

Dietary restrictions: Lots of sugarWheelchair accessibility: A number of wheel chair parking spots. Door openers.

Food: 5

Service: 5

Recommended dishes: Croissant

Chetakshi Dave

Very nice service and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Boston Cream

mike morin

This store is extremely slow. To the young lady working the drive through today- you should try and smile when your delivering someone there order.Smiling is easy to do.Sitting in the driver thru line for 12 minutes and only 6 vehicles is not efficiently handling the customers.When passing 2 large black coffee’s - asking if the customer wants a tray would be a start.Making eye contact with the customer is very important.

Food: 3

Service: 1

Cheryl Silver

Tables were all dirty. We cleaned one off to sit down.

Atmosphere: 1

Food: 4

Service: 4

Recommended dishes: Sausage

Milton Jennings

Left without ordering based on the state of the bathrooms. Toilet wasn't flushing and full of excrement. Wife had the same problem with the ladies room plus no toilet paper. Can only imagine what the kitchen looks like. No thank you!!!

Atmosphere: 1

Food: 1

Service: 1

crystal states

I never go to Tim's

Gordon Cameron

Normally the food and service is excellent but today the Men's and ladies washrooms were a mess. Not clean at all. Didn't order anything after that experience.

sarah jane o'leary

Complements to Mona. We observed her teaching Noor, who served us. A natural leader/manager/teacher. Coffee was great, muffin slightly stale?

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Tim Hortons Coffee Beans

Christopher Nguan

a standard tim hortons. setting the standard in maritime tradition.

Atmosphere: 4

Food: 4

Service: 4

AJ Reynolds

A REALLY GOOD THING HAPPENED THAT I CANT SAY

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffin, Chocolate Chunk, Cookie, Cinnamon Bun

Prerak Patel

my wife and I visited the drive-thru at the Tim Hortons location mentioned above. We ordered a vanilla iced latte without ice for my wife. Upon receiving the drink, my wife took a sip and noticed that there was no syrup added. Considering it an oversight, we returned to the drive-thru to kindly inform the staff about the missing syrup.The elderly lady at the drive-thru window was polite and understanding. However, we couldn't help but notice the presence of the manager standing behind her. As my wife explained the situation, the manager responded with an annoyed expression and instructed the employee to add syrup to the drink. At that point, we chose to overlook the manager's rude behavior, assuming it to be an isolated incident.To our utmost shock, as we were preparing to leave, the manager made a comment that we would have to pay extra for the syrup. This statement was completely unwarranted and revealed a clear lack of understanding of the situation. We never asked for extra syrup, but rather, we simply pointed out that there was no syrup in the vanilla latte as it should have been.This incident left us deeply hurt and disturbed. The manager's comment not only demonstrated a lack of professionalism but also indicated a prejudiced mindset. We were made to feel unwelcome and discriminated against based on our ethnicity. As customers of Tim Hortons, we expect to be treated with respect, regardless of our background.I am hopeful that this incident does not reflect the values and practices of Tim Hortons as a company. It is my sincere hope that the manager's behavior is not indicative of the training and guidance provided to your staff members. Racism has no place in society, and it is crucial that all employees, especially those in managerial positions, are equipped with the knowledge and awareness to treat customers fairly and without bias.

Atmosphere: 2

Food: 1

Service: 1

Joseph MacNeil

Staff is awesome, but I am very disappointed that the roll up the rim doesn't work there ?first time since it's be out, that I haven't been able to play!!!!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Tim Hortons Coffee Beans

Troy Rector

The workers were kind, helpful and respectful

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