Had the worst experience I've ever had at this restaurant. My partner went in today to report issues with the order we placed last night, we live almost an hour away and he works in town so he went in after work ended. The employee denied all accusations of things being wrong with the order, and basically called him a liar when he told them there were things wrong or missing with our order. The following issues: 1. He received an m&m cookie instead of chocolate chunk, which the employee argued he didn't order an m&m cookie, so he told her to read the receipt. 2. The wrong drink was given, once again, we live almost an hour away, but she still expected him to give the wrong drink back. 3. The wrong sauces were put on the BMT 4. There were only three pickles on the cold cut when we called and asked for alot 5. There was no bacon on the cold cut when we paid for it
Not only that, but there were barely any vegetables, as other recent reviews have stated. This is absolutely unacceptable and this entire experience was very unprofessional. This location needs to work on their professionalism, and their customer service skills because they are heavily lacking both.
We will be contacting the manager in the morning over this situation, because while we understand mistakes get made, the way this employee handled the situation was absolutely ridiculous and shameful.
jash ladani
Less sauce, less veggie. When mentioned this to staff, they were not friendly. Supervisor hanged up on me! I am not happy with how staff handled my complaint.
Harrison
Pizza sub isn't that bad. It's nice that you can buy drinks and snacks though. I'm not a big sandwich lover.
Nikki That's me
The staff member was fantastic with the kiddos and engaged in conversations with them while he took their order!! Excellent customer service lastnight!
Owen Westervelt
Not one to write reviews but these dudes were the nicest workers I've ever met. Thanks gents!
Atmosphere: 5
Food: 5
Service: 5
David Chatten
Very friendly and they have a drive thru as well….very fresh food and lots of parking
Atmosphere: 5
Food: 5
Service: 5
Traze Flys
Small subway but great food
Vegetarian options: I didn’t get any but they have a lot
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cookies
Theresa клятва
The Filipino man (taller one) has excellent customer service. He is fast, great tone, and always a smile.
Vegetarian options: Veggie delight sub
Recommended dishes: Green Goddess
DJ Moe
Food great,service was par at most, subs were very small and skinny.
Food great,service was par at most, subs were very small and skinny.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Steak
Anne Macmillan
Had a coupon was told couldn't get regular menu, had to pick from build a sub, got no explanation, looked like bacon and some things we wanted were extras, we just left.Very disappointing!!
Hubert Pierro
Nice clean building, fast service, drive thru available
Atmosphere: 5
Food: 5
Service: 5
Noble Salvage
Food is always good. Good for you. Way way overpriced.
Had the worst experience I've ever had at this restaurant.
My partner went in today to report issues with the order we placed last night, we live almost an hour away and he works in town so he went in after work ended. The employee denied all accusations of things being wrong with the order, and basically called him a liar when he told them there were things wrong or missing with our order.
The following issues:
1. He received an m&m cookie instead of chocolate chunk, which the employee argued he didn't order an m&m cookie, so he told her to read the receipt.
2. The wrong drink was given, once again, we live almost an hour away, but she still expected him to give the wrong drink back.
3. The wrong sauces were put on the BMT
4. There were only three pickles on the cold cut when we called and asked for alot
5. There was no bacon on the cold cut when we paid for it
Not only that, but there were barely any vegetables, as other recent reviews have stated. This is absolutely unacceptable and this entire experience was very unprofessional. This location needs to work on their professionalism, and their customer service skills because they are heavily lacking both.
We will be contacting the manager in the morning over this situation, because while we understand mistakes get made, the way this employee handled the situation was absolutely ridiculous and shameful.
Less sauce, less veggie. When mentioned this to staff, they were not friendly. Supervisor hanged up on me! I am not happy with how staff handled my complaint.
Pizza sub isn't that bad. It's nice that you can buy drinks and snacks though. I'm not a big sandwich lover.
The staff member was fantastic with the kiddos and engaged in conversations with them while he took their order!! Excellent customer service lastnight!
Not one to write reviews but these dudes were the nicest workers I've ever met. Thanks gents!
Atmosphere: 5
Food: 5
Service: 5
Very friendly and they have a drive thru as well….very fresh food and lots of parking
Atmosphere: 5
Food: 5
Service: 5
Small subway but great food
Vegetarian options: I didn’t get any but they have a lot
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cookies
The Filipino man (taller one) has excellent customer service. He is fast, great tone, and always a smile.
Vegetarian options: Veggie delight sub
Recommended dishes: Green Goddess
Food great,service was par at most, subs were very small and skinny.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: 1 Chocolate 473ml
Bread was over baked very tough
Atmosphere: 4
Food: 1
Service: 5
Restaurantji Recommends
Wheelchair accessibility: Yes it is
Atmosphere: 4
Food: 5
Service: 5
Food great,service was par at most, subs were very small and skinny.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Steak
Had a coupon was told couldn't get regular menu, had to pick from build a sub, got no explanation, looked like bacon and some things we wanted were extras, we just left.Very disappointing!!
Nice clean building, fast service, drive thru available
Atmosphere: 5
Food: 5
Service: 5
Food is always good. Good for you. Way way overpriced.
Atmosphere: 4
Food: 4
Service: 4
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