“We ate here with some friends from the West Coast on Aug 12, as we love the Clove Hitch and it was our recommendation! The food and music were great, we love Krista & Jay!
However, our server (I believe her name was Hannah) was not great. We waited 1 hour & 45 minutes to get our food, watched 3 tables order, eat and leave before we did and we asked her 3-4 times if there was an issue or if we were forgotten and all we received was "yeah, it's a long wait sometimes. It's coming." We watched her chat with some younger folks for a while at another table as well, who also ate and left before us.
We honestly almost got up to speak with a manager, when our food finally arrived. After we ate (don't get me wrong, the food was great!), we honestly thought maybe they'd comp a drink or two for the wait... but nothing. We said to our server that the wait as astonishing and she just gave a chuckle and handed us the bill and machine to pay.
We apologized to our friends who promptly said the food was great, but they'd never be back. Very sad as we LOVE the food and what used to be the vibe. Hopefully it gets better :)“
“We ate here with some friends from the West Coast on Aug 12, as we love the Clove Hitch and it was our recommendation! The food and music were great, we love Krista & Jay! However, our server (I believe her name was Hannah) was not great. We waited 1 hour & 45 minutes to get our food, watched 3 tables order, eat and leave before we did and we asked her 3-4 times if there was an issue or if we were forgotten and all we received was "yeah, it's a long wait sometimes. It's coming." We watched her chat with some younger folks for a while at another table as well, who also ate and left before us. We honestly almost got up to speak with a manager, when our food finally arrived. After we ate (don't get me wrong, the food was great!), we honestly thought maybe they'd comp a drink or two for the wait... but nothing. We said to our server that the wait as astonishing and she just gave a chuckle and handed us the bill and machine to pay. We apologized to our friends who promptly said the food was great, but they'd never be back. Very sad as we LOVE the food and what used to be the vibe. Hopefully it gets better :)“