Booked our Christmas get together and the service was amazing. Great food and a job well done by all the staff! Huge shout out to Paige who waited on all 30 of us with exceptional customer service and didnt skip a beat! Would highly recommend to those who are looking to book the party room!
Wanda Smith
We were seated by the kitchen & the phone rings constantly at full blast right next to us
Atmosphere: 3
Food: 5
Service: 5
Jamie McPhee
Toxic waitress, judgments everywhere in the minds
Atmosphere: 1
Food: 3
Service: 1
JustAGirlTX
I’ve been to this location a few times when I am in Sydney. For this review I went in for lunch and was seated pretty quickly. The waitress was friendly but I would have liked a refill on my drink at some point. I ordered a lunch special with a quesadilla and salad. I liked that the salad had some red peppers and beet strips since that isn’t something common in most basic salads. The quesadilla was ok. It was basic with some cheese and chicken. I would have liked to have some salsa or something besides just sour cream to jazz it up a bit. It was an ok experience overall and I’ll probably go back for a quick lunch.
Atmosphere: 4
Food: 3
Service: 4
Karen Cann
The place was busy, the service was extremely slow, waitress not friendly and the floors were terribly dirty
Atmosphere: 2
Food: 3
Service: 2
Gail Michaud
Tried to order a pizza, no delivery available!!!$ Use DoorDash they said. Went on their site to order a pizza and it took me to Vancouver, B.C! Could not order a pizza from Sydney, Cape Breton store. Not happy with your site/restaurant. If you can’t deliver do not!!!! say delivery on your site. Staff who answer your calls are not helpful, they say use DoorDash. There are people in this world who do not know how to use this service. Maybe you should consider your customers and deliver pizza, we will pay for this service . Quit catering to those who believe technology is the only way to go!!!! Yes we are seniors, but we are healthy humans as well. I will not recommend your business to anyone!!!!!!!!!
Service: 1
Sandeep Singh
5⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Kenneth Carmichael
Always fast and hot especially at lunch. This particular review will be for a dinner visit on a birthday. We ordered two appetizers (spinach dip and an assortment plate and shared a pasta dish. Food was excellent the appetizer plate had a little bit of spice to it. Server was friendly and quick as always.
Generally a decent experience this visit but we were disappointed that after my wife signed up as a “member” for their points program we were told we would get a free dessert for her birthday so we told the server and she said which desert and we selected lava cake. After we already received it she told us they did not have a free dessert “in their system”. We showed them the email we received and told to show the server but were told “we have nothing to do with the app” which seems to show a disconnect between restaurant location and corporate promotions-not good. We spent over $120 for our meal and drinks but charged $12 for the dessert when it really should have been free even if they “didn’t have it in their system” that’s on them not us. Didn’t sit well with me.
Atmosphere: 5
Food: 5
Service: 3
Lukas Mackinnon
Staff were super friendly and the pizza was great!
Atmosphere: 4
Food: 5
Service: 5
Roger Ayre
Just had lunch with the seniors(parents) at the Sydney location.Food was fantastic.I had spaghetti and meatballs.It was hot and delicious.Everyone loved their food.It came quick and the waitress was attentive and efficient.Highly recommended.
We arrived around 4:50pm 3 tables on dining side with us Food ordered was a triple play (as appetizer), spinach dip, spaghetti with bolognese sauce, a small carbonara pizza, and the pizza flight ( 2 bourbon bbq pizzas with Thai sauce base and one pierogi pizza.
2 meals ( the spinach dip and spaghetti bolognese) came out at 5:14pm, the next one was the small pizza came out 9 minutes later at 5:24pm. The 4th meal the pizza flight was still not out, come 2 minutes later at 5:26pm but came out all wrong. The 2 bourbon bbq pizzas had tomato sauce base ( note: the original base for this pizza is bbq sauce not tomato base)
We asked for manger at 5:27pm the Manger named Conrad came over at 5:29pm he was dismissive of the long wait but took the wrong food order back. Through the glass you can see staff standing and talking in the line laughing. Manger came back to table at 5:33pm, said food will be remade the server rang it in correctly it was to do with the way the ticket is printed off for kitchen. Server came and took away the 3 finished meals at 5:39pm while meal 4 still not received. We asked for 4th meal to be packed to go at 5:41pm as we had to leave for work. Server came and checked to see about bill at 5:43pm, brought bill at 5:44pm, paid and then received food at 5:47pm. Manger never came back after the interaction but did give us 15% off. Very disappointed in the wait, the food, the service, and the staff overall.
EDIT to add - after leaving this review I was contacted by the manger who after getting the whole store from my information and checking the camera times was very apologetic for seeming to be dismissive as he didn’t have the full story. He took the time to call and thank for the review even thought it wasn’t the most positive review but it was informative and insightful for him to fix the situation within his store. This was very positive and respectful of him to do!
DIVYA M J
Always good food.
Zach Delvecchio
30 dollars for 15 wings
Neil MacNeil
Love going on dates here, service is always great and the food is consistent
Booked our Christmas get together and the service was amazing. Great food and a job well done by all the staff! Huge shout out to Paige who waited on all 30 of us with exceptional customer service and didnt skip a beat! Would highly recommend to those who are looking to book the party room!
We were seated by the kitchen & the phone rings constantly at full blast right next to us
Atmosphere: 3
Food: 5
Service: 5
Toxic waitress, judgments everywhere in the minds
Atmosphere: 1
Food: 3
Service: 1
I’ve been to this location a few times when I am in Sydney.
For this review I went in for lunch and was seated pretty quickly. The waitress was friendly but I would have liked a refill on my drink at some point.
I ordered a lunch special with a quesadilla and salad. I liked that the salad had some red peppers and beet strips since that isn’t something common in most basic salads.
The quesadilla was ok. It was basic with some cheese and chicken. I would have liked to have some salsa or something besides just sour cream to jazz it up a bit.
It was an ok experience overall and I’ll probably go back for a quick lunch.
Atmosphere: 4
Food: 3
Service: 4
The place was busy, the service was extremely slow, waitress not friendly and the floors were terribly dirty
Atmosphere: 2
Food: 3
Service: 2
Tried to order a pizza, no delivery available!!!$ Use DoorDash they said. Went on their site to order a pizza and it took me to Vancouver, B.C! Could not order a pizza from Sydney, Cape Breton store. Not happy with your site/restaurant. If you can’t deliver do not!!!! say delivery on your site. Staff who answer your calls are not helpful, they say use DoorDash. There are people in this
world who do not know how to use this service. Maybe you should consider your customers and deliver pizza, we will pay for this service . Quit catering to those who believe technology is the only way to go!!!! Yes we are seniors, but we are healthy humans as well. I will not recommend your business to anyone!!!!!!!!!
Service: 1
5⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Always fast and hot especially at lunch. This particular review will be for a dinner visit on a birthday. We ordered two appetizers (spinach dip and an assortment plate and shared a pasta dish. Food was excellent the appetizer plate had a little bit of spice to it. Server was friendly and quick as always.
Generally a decent experience this visit but we were disappointed that after my wife signed up as a “member” for their points program we were told we would get a free dessert for her birthday so we told the server and she said which desert and we selected lava cake. After we already received it she told us they did not have a free dessert “in their system”. We showed them the email we received and told to show the server but were told “we have nothing to do with the app” which seems to show a disconnect between restaurant location and corporate promotions-not good. We spent over $120 for our meal and drinks but charged $12 for the dessert when it really should have been free even if they “didn’t have it in their system” that’s on them not us. Didn’t sit well with me.
Atmosphere: 5
Food: 5
Service: 3
Staff were super friendly and the pizza was great!
Atmosphere: 4
Food: 5
Service: 5
Just had lunch with the seniors(parents) at the Sydney location.Food was fantastic.I had spaghetti and meatballs.It was hot and delicious.Everyone loved their food.It came quick and the waitress was attentive and efficient.Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We arrived around 4:50pm
3 tables on dining side with us
Food ordered was a triple play (as appetizer), spinach dip, spaghetti with bolognese sauce, a small carbonara pizza, and the pizza flight ( 2 bourbon bbq pizzas with Thai sauce base and one pierogi pizza.
2 meals ( the spinach dip and spaghetti bolognese) came out at 5:14pm, the next one was the small pizza came out 9 minutes later at 5:24pm. The 4th meal the pizza flight was still not out, come 2 minutes later at 5:26pm but came out all wrong. The 2 bourbon bbq pizzas had tomato sauce base ( note: the original base for this pizza is bbq sauce not tomato base)
We asked for manger at 5:27pm the Manger named Conrad came over at 5:29pm he was dismissive of the long wait but took the wrong food order back. Through the glass you can see staff standing and talking in the line laughing. Manger came back to table at 5:33pm, said food will be remade the server rang it in correctly it was to do with the way the ticket is printed off for kitchen. Server came and took away the 3 finished meals at 5:39pm while meal 4 still not received. We asked for 4th meal to be packed to go at 5:41pm as we had to leave for work. Server came and checked to see about bill at 5:43pm, brought bill at 5:44pm, paid and then received food at 5:47pm. Manger never came back after the interaction but did give us 15% off. Very disappointed in the wait, the food, the service, and the staff overall.
EDIT to add - after leaving this review I was contacted by the manger who after getting the whole store from my information and checking the camera times was very apologetic for seeming to be dismissive as he didn’t have the full story. He took the time to call and thank for the review even thought it wasn’t the most positive review but it was informative and insightful for him to fix the situation within his store. This was very positive and respectful of him to do!
Always good food.
30 dollars for 15 wings
Love going on dates here, service is always great and the food is consistent
great customer service awesome food
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