I hate to leave terrible reviews because I try to give everyone the benefit of the doubt, but no.. just no. I had to call 6 times to get through, and now I feel like the universe was trying to tell me to justDodge a bullet and save my $60.Rice was burnt. Chow mein tasted how compost smells. Half my order was missing. Chicken balls were hard. Egg rolls were cold. When I tried to call back to ask where the rest of my order is and why the order that I received was awful, I could not get through. So I went to superstore and got some boxed Chinese and we had a wonderful evening. What a waste of $60.Again I do not leave terrible reviews unless I feel like I absolutely should end in this case I feel like I should. It was a $60 lesson. Save your money and buy the box stuff at the superstore :-)
Corn Fed
This is absolutely the worst experience I've had with Chinese food in Truro to date, I understand it is a holiday and things are busy, but I have experience working in a kitchen and having the chicken balls, and sweet and sour scallops both undercooked to the point of it just being batter with a cold scallop s sitting in it drenched in sweet and sour. I used to love this place now I'll never eat there again, many small tells in the food showing the lack of care and cleanliness. Trust me, this is not the same restaurant it was years ago. I'm so disappointed and disgusted.
Mabel Zurita-Farrell
The food was good, especially if you're hungry...?
Atmosphere: 4
Food: 4
Service: 4
Shaun Trider
This is absolutely the worst experience I've had with Chinese food in Truro to date, I understand it is a holiday and things are busy, but I have experience working in a kitchen and having the chicken balls, and sweet and sour scallops both undercooked to the point of it just being batter with a cold scallop s sitting in it drenched in sweet and sour. I used to love this place now I'll never eat there again, many small tells in the food showing the lack of care and cleanliness. Trust me, this is not the same restaurant it was years ago. I'm so disappointed and disgusted.
Allen Pickle
We had gone online to read reviews for the China Rose and decided the majority of people enjoyed the food. Big mistake on our part, my wife wanted sweet n sour chicken balls and chicken fried rice as for myself I was eager to try their Cantonese Chow Mein so we ordered and when the food arrived we were excited to try the highly recommended food from the reviews. When we first took the container with the rice and chicken balls out of the bag it pretty heavy, the reason for this was the chicken fried rice was not cooked, or they cooked it then immediately fried it because it was dry and hard. Then I opened the Cantonese Chow Mein container to discover 80% of the meal was long stem broccoli that was not even fully cooked. To add insult to injury the meal consisted of basically a cup of roman noodles not crisped rather wet and soft also the chicken and bbq pork slices were from a bag, how would I know this? Because the chicken was small round pieces and the pork slices were perfectly conformed. The mushrooms and shrimp was 3-4 pieces and 3 small slices of carrot 4-5 baby corn and not red cabbage rather green and there wasn’t much of that either. After paying around 50 dollars which included $6,00 delivery my wife did not have her dinner at all. So I called them the very next day (because all the Chinese restaurants close at 8pm) when I explained our problem to the waitress that answered she was apologetic and said that they would put our name in the book for a replacement . a couple of days went by and we decided to cash in the replacement meals and give them a second chance, No that did not happen when the waitress told me she was new and wasn’t supposed to that by herself and that was why she was paying out of her own money to replace my Cantonese Chow Mein and giving me the cooks reason for the abnormal amount of broccoli was that they had run out of the other ingredients for the Cantonese Chow Mein and the substituted it with broccoli. I refused the replacement knowing the waitress would have to use her own money. So I guess we learned a valuable lesson. I still can’t wrap my head around how they could just change the ingredients from their own menu and not discount nor inform the customer. Oh well never again, as far as we are concerned the $50 we gave them was a departing gift. Sorry about the length of this review, but we feel the whole truth should be shared.
F9925FVallenp
We had gone online to read reviews for the China Rose and decided the majority of people enjoyed the food. Big mistake on our part, my wife wanted sweet n sour chicken balls and chicken fried rice as for myself I was eager to try their Cantonese Chow Mein so we ordered and when the food arrived we were excited to try the highly recommended food from the reviews. When we first took the container with the rice and chicken balls out of the bag it pretty heavy, the reason for this was the chicken fried rice was not cooked, or they cooked it then immediately fried it because it was dry and hard. Then I opened the Cantonese Chow Mein container to discover 80% of the meal was long stem broccoli that was not even fully cooked. To add insult to injury the meal consisted of basically a cup of roman noodles not crisped rather wet and soft also the chicken and bbq pork slices were from a bag, how would I know this? Because the chicken was small round pieces and the pork slices were perfectly conformed. The mushrooms and shrimp was 3-4 pieces and 3 small slices of carrot 4-5 baby corn and not red cabbage rather green and there wasn’t much of that either. After paying around 50 dollars which included $6,00 delivery my wife did not have her dinner at all. So I called them the very next day (because all the Chinese restaurants close at 8pm) when I explained our problem to the waitress that answered she was apologetic and said that they would put our name in the book for a replacement . a couple of days went by and we decided to cash in the replacement meals and give them a second chance, No that did not happen when the waitress told me she was new and wasn’t supposed to that by herself and that was why she was paying out of her own money to replace my Cantonese Chow Mein and giving me the cooks reason for the abnormal amount of broccoli was that they had run out of the other ingredients for the Cantonese Chow Mein and the substituted it with broccoli. I refused the replacement knowing the waitress would have to use her own money. So I guess we learned a valuable lesson. I still can’t wrap my head around how they could just change the ingredients from their own menu and not discount nor inform the customer. Oh well never again, as far as we are concerned the $50 we gave them was a departing gift. Sorry about the length of this review, but we feel the whole truth should be shared.
Brooklynn Pettis
burnt rice, terrible cold egg rolls and chicken balls took 1 hour to get here and wasn’t friendly over the phone. i would rate this a zero star review but it’s not given as an option.
OMG, first time here! The food is amazing…The waiter he don’t walk he runs……
B
My favorite Chinese spot, but they aren't open very late anymore.
Alli Snook
Food is delicious. Impossible to order from sadly as they don’t pick up the phone. I shouldn’t have to call more than a dozen times to place an order. Just disappointing.
Julie Crouse
Always great service, great food, and big servings.
Food was under par
Great place been coming here for over 10
Atmosphere: 5
Food: 5
Service: 5
I hate to leave terrible reviews because I try to give everyone the benefit of the doubt, but no.. just no. I had to call 6 times to get through, and now I feel like the universe was trying to tell me to justDodge a bullet and save my $60.Rice was burnt. Chow mein tasted how compost smells. Half my order was missing. Chicken balls were hard. Egg rolls were cold. When I tried to call back to ask where the rest of my order is and why the order that I received was awful, I could not get through. So I went to superstore and got some boxed Chinese and we had a wonderful evening. What a waste of $60.Again I do not leave terrible reviews unless I feel like I absolutely should end in this case I feel like I should. It was a $60 lesson. Save your money and buy the box stuff at the superstore :-)
This is absolutely the worst experience I've had with Chinese food in Truro to date, I understand it is a holiday and things are busy, but I have experience working in a kitchen and having the chicken balls, and sweet and sour scallops both undercooked to the point of it just being batter with a cold scallop s sitting in it drenched in sweet and sour. I used to love this place now I'll never eat there again, many small tells in the food showing the lack of care and cleanliness. Trust me, this is not the same restaurant it was years ago. I'm so disappointed and disgusted.
The food was good, especially if you're hungry...?
Atmosphere: 4
Food: 4
Service: 4
This is absolutely the worst experience I've had with Chinese food in Truro to date, I understand it is a holiday and things are busy, but I have experience working in a kitchen and having the chicken balls, and sweet and sour scallops both undercooked to the point of it just being batter with a cold scallop s sitting in it drenched in sweet and sour. I used to love this place now I'll never eat there again, many small tells in the food showing the lack of care and cleanliness. Trust me, this is not the same restaurant it was years ago. I'm so disappointed and disgusted.
We had gone online to read reviews for the China Rose and decided the majority of people enjoyed the food. Big mistake on our part, my wife wanted sweet n sour chicken balls and chicken fried rice as for myself I was eager to try their Cantonese Chow Mein so we ordered and when the food arrived we were excited to try the highly recommended food from the reviews. When we first took the container with the rice and chicken balls out of the bag it pretty heavy, the reason for this was the chicken fried rice was not cooked, or they cooked it then immediately fried it because it was dry and hard. Then I opened the Cantonese Chow Mein container to discover 80% of the meal was long stem broccoli that was not even fully cooked. To add insult to injury the meal consisted of basically a cup of roman noodles not crisped rather wet and soft also the chicken and bbq pork slices were from a bag, how would I know this? Because the chicken was small round pieces and the pork slices were perfectly conformed. The mushrooms and shrimp was 3-4 pieces and 3 small slices of carrot 4-5 baby corn and not red cabbage rather green and there wasn’t much of that either. After paying around 50 dollars which included $6,00 delivery my wife did not have her dinner at all. So I called them the very next day (because all the Chinese restaurants close at 8pm) when I explained our problem to the waitress that answered she was apologetic and said that they would put our name in the book for a replacement . a couple of days went by and we decided to cash in the replacement meals and give them a second chance, No that did not happen when the waitress told me she was new and wasn’t supposed to that by herself and that was why she was paying out of her own money to replace my Cantonese Chow Mein and giving me the cooks reason for the abnormal amount of broccoli was that they had run out of the other ingredients for the Cantonese Chow Mein and the substituted it with broccoli. I refused the replacement knowing the waitress would have to use her own money. So I guess we learned a valuable lesson. I still can’t wrap my head around how they could just change the ingredients from their own menu and not discount nor inform the customer. Oh well never again, as far as we are concerned the $50 we gave them was a departing gift. Sorry about the length of this review, but we feel the whole truth should be shared.
We had gone online to read reviews for the China Rose and decided the majority of people enjoyed the food. Big mistake on our part, my wife wanted sweet n sour chicken balls and chicken fried rice as for myself I was eager to try their Cantonese Chow Mein so we ordered and when the food arrived we were excited to try the highly recommended food from the reviews. When we first took the container with the rice and chicken balls out of the bag it pretty heavy, the reason for this was the chicken fried rice was not cooked, or they cooked it then immediately fried it because it was dry and hard. Then I opened the Cantonese Chow Mein container to discover 80% of the meal was long stem broccoli that was not even fully cooked. To add insult to injury the meal consisted of basically a cup of roman noodles not crisped rather wet and soft also the chicken and bbq pork slices were from a bag, how would I know this? Because the chicken was small round pieces and the pork slices were perfectly conformed. The mushrooms and shrimp was 3-4 pieces and 3 small slices of carrot 4-5 baby corn and not red cabbage rather green and there wasn’t much of that either. After paying around 50 dollars which included $6,00 delivery my wife did not have her dinner at all. So I called them the very next day (because all the Chinese restaurants close at 8pm) when I explained our problem to the waitress that answered she was apologetic and said that they would put our name in the book for a replacement . a couple of days went by and we decided to cash in the replacement meals and give them a second chance, No that did not happen when the waitress told me she was new and wasn’t supposed to that by herself and that was why she was paying out of her own money to replace my Cantonese Chow Mein and giving me the cooks reason for the abnormal amount of broccoli was that they had run out of the other ingredients for the Cantonese Chow Mein and the substituted it with broccoli. I refused the replacement knowing the waitress would have to use her own money. So I guess we learned a valuable lesson. I still can’t wrap my head around how they could just change the ingredients from their own menu and not discount nor inform the customer. Oh well never again, as far as we are concerned the $50 we gave them was a departing gift. Sorry about the length of this review, but we feel the whole truth should be shared.
burnt rice, terrible cold egg rolls and chicken balls took 1 hour to get here and wasn’t friendly over the phone. i would rate this a zero star review but it’s not given as an option.
Great food.... excellent staff.
Restaurantji Recommends
Excellent food
OMG, first time here! The food is amazing…The waiter he don’t walk he runs……
My favorite Chinese spot, but they aren't open very late anymore.
Food is delicious. Impossible to order from sadly as they don’t pick up the phone. I shouldn’t have to call more than a dozen times to place an order. Just disappointing.
Always great service, great food, and big servings.
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