I order a bun with just lettuce,pickles and cheese with Big Mac sauce with no meat around 1 am and I specifically told them but I get home and checked my burger it had meat in it, I’m allergic to meat. Don’t open it at night if your staff cannot work properly Worth experience.
Varun Manocha
Very bad service compared to other outlets
Atmosphere: 1
Food: 3
Service: 1
Julia Wilcox (Jules)
Worst experience with McDonald’s No receipt paper in any of the no talk to people order things. Fries were disgusting, cold, soggy, unsalted. Burgers were dry and tasteless. Asked for extra mustard and got no cheese instead. The only thing they got somewhat right was the drinks. My order number was on screen for a split second and then was taken off the order board well before they called my number.
Atmosphere: 3
Food: 1
Service: 3
Brittany Henwood
Garbage service, can't handle the flow. Placed my order, saw it on in progress screen, then 10 minutes later it was gone, yet I hadn't received it. Asked and they said it got cleared accidently before it was made..and then proceeded to do all those that ordered after me. I waited some more, then finally again asked where my order was. I was told it was a big order...(3 chicken nugget happy meals, coffee and a tea). They still weren't working on it..because they didn't even have it anymore and had to get my receipt to even fill it. Then slid the happy meals too me...aggressively having one side right across the counter onto the floor. When I finally did get my order 30 minutes later...we got on highway..and they weren't even complete..no sauce, no yogurt tube's....will not be back..oh yeah and the washrooms were atrocious..dirtied toilet paper all over the stall floors...total ick
Atmosphere: 1
Food: 1
Service: 1
JUSTIN VARGHESE
Waited 25 minutes for a burger
Chris Fraser
Yesterday they gave us the wrong food and apparently the wrong information to have it replaced. Today they not only gave us COLD food, shorted me a Mcnugget and melted ice cream but with a mobile order had to wait over 10 mins AFTER the window!
Food: 1
Qamar Choudhary
Great team
Atmosphere: 5
Food: 5
Service: 5
Alexis Jennings
It never fails every time I go to the Robie st. Location they never give me my full order and I live 2o min outside of Truro and grab food for my family on my way home from work I dont always have time to check to make sure they gave me everything I ordered! And honestly i should have to! I was the only person waiting in line in the store with plenty of people behind the counter! There is no reason why I should be missing items!
Atmosphere: 2
Food: 2
Service: 2
Rishav Bansal
Visited late night for a meal. Food was amazing and service was fast. Sunny is an amazing guy. Keep up the good work🔥
Atmosphere: 5
Food: 5
Service: 5
paula smith
This place is not fast food.Its very slow they seem to take 1 order at a time and fill that order before taking the next one.Food is always cold!!
Most incompetent fast food drive thru on Robie street easily - They will literally tell you they put something in the bag knowing they didn’t even check - it’s so frustrating, it’s happened for 6 months straight. They all got attitudes too. It’s not rocket science surely
Atmosphere: 1
Food: 1
Service: 1
Gabriel Landry
Not only are the bathrooms disgusting, but the food is all wrong, fries tasted old and way too salty to eat, no sauce whatsoever, and iced tea tasted like water. Never again!
Atmosphere: 1
Food: 1
Service: 4
Howard Pike
Exactly what you should expect from a McD's - fast, friendly, good food, no surprises.
Atmosphere: 5
Food: 5
Service: 5
L (L)
worst McDonald’s I’ve ever been to. I was at the drive through, and everybody in the car had to YELL REALLY LOUDLY for them to hear at least something, I said at least something because we ordered two burgers, two fries, mayo, sweet n sour sauce, and 10 nuggets, and then we got only ONE BURGER, two fries, NO MAYO, AND 6 NUGGETS? all of us were literally yelling, and they ADDED all of it to the list, but we only got like half of it, and then when we came back to tell them it was right, she just ignored us and said it wasn’t that big of a deal, so we just ate what we got, AND THE FOOD WAS DISGUSTING, the fries were barely cooked, the meat in the burger tasted like expired fish, the mayo tasted expired, the only normal thing was the sweet n sour sauce ig. worst McDonald’s, I do NOT suggest going.
I order a bun with just lettuce,pickles and cheese with Big Mac sauce with no meat around 1 am and I specifically told them but I get home and checked my burger it had meat in it, I’m allergic to meat. Don’t open it at night if your staff cannot work properly Worth experience.
Very bad service compared to other outlets
Atmosphere: 1
Food: 3
Service: 1
Worst experience with McDonald’s
No receipt paper in any of the no talk to people order things. Fries were disgusting, cold, soggy, unsalted. Burgers were dry and tasteless. Asked for extra mustard and got no cheese instead. The only thing they got somewhat right was the drinks.
My order number was on screen for a split second and then was taken off the order board well before they called my number.
Atmosphere: 3
Food: 1
Service: 3
Garbage service, can't handle the flow. Placed my order, saw it on in progress screen, then 10 minutes later it was gone, yet I hadn't received it. Asked and they said it got cleared accidently before it was made..and then proceeded to do all those that ordered after me. I waited some more, then finally again asked where my order was. I was told it was a big order...(3 chicken nugget happy meals, coffee and a tea). They still weren't working on it..because they didn't even have it anymore and had to get my receipt to even fill it. Then slid the happy meals too me...aggressively having one side right across the counter onto the floor. When I finally did get my order 30 minutes later...we got on highway..and they weren't even complete..no sauce, no yogurt tube's....will not be back..oh yeah and the washrooms were atrocious..dirtied toilet paper all over the stall floors...total ick
Atmosphere: 1
Food: 1
Service: 1
Waited 25 minutes for a burger
Yesterday they gave us the wrong food and apparently the wrong information to have it replaced. Today they not only gave us COLD food, shorted me a Mcnugget and melted ice cream but with a mobile order had to wait over 10 mins AFTER the window!
Food: 1
Great team
Atmosphere: 5
Food: 5
Service: 5
It never fails every time I go to the Robie st. Location they never give me my full order and I live 2o min outside of Truro and grab food for my family on my way home from work I dont always have time to check to make sure they gave me everything I ordered! And honestly i should have to! I was the only person waiting in line in the store with plenty of people behind the counter! There is no reason why I should be missing items!
Atmosphere: 2
Food: 2
Service: 2
Visited late night for a meal. Food was amazing and service was fast. Sunny is an amazing guy. Keep up the good work🔥
Atmosphere: 5
Food: 5
Service: 5
This place is not fast food.Its very slow they seem to take 1 order at a time and fill that order before taking the next one.Food is always cold!!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Quick and easy breakfast
Atmosphere: 3
Food: 5
Service: 4
Most incompetent fast food drive thru on Robie street easily - They will literally tell you they put something in the bag knowing they didn’t even check - it’s so frustrating, it’s happened for 6 months straight. They all got attitudes too. It’s not rocket science surely
Atmosphere: 1
Food: 1
Service: 1
Not only are the bathrooms disgusting, but the food is all wrong, fries tasted old and way too salty to eat, no sauce whatsoever, and iced tea tasted like water. Never again!
Atmosphere: 1
Food: 1
Service: 4
Exactly what you should expect from a McD's - fast, friendly, good food, no surprises.
Atmosphere: 5
Food: 5
Service: 5
worst McDonald’s I’ve ever been to.
I was at the drive through, and everybody in the car had to YELL REALLY LOUDLY for them to hear at least something, I said at least something because we ordered two burgers, two fries, mayo, sweet n sour sauce, and 10 nuggets, and then we got only ONE BURGER, two fries, NO MAYO, AND 6 NUGGETS? all of us were literally yelling, and they ADDED all of it to the list, but we only got like half of it, and then when we came back to tell them it was right, she just ignored us and said it wasn’t that big of a deal,
so we just ate what we got, AND THE FOOD WAS DISGUSTING, the fries were barely cooked, the meat in the burger tasted like expired fish, the mayo tasted expired, the only normal thing was the sweet n sour sauce ig.
worst McDonald’s, I do NOT suggest going.
Atmosphere: 1
Food: 1
Service: 1
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