Worst customer service ever, they don’t know how to treat their customers. Rude arrogant staff talking in an aggressive and agitated tone with customer who just wants a cup of coffee, while listening to them you don’t even want there service or products. It was thrusday September 18 10:40 at the drive thru ordered a coffee for myself the staff replied me in an aggressive and agitated tone but I didn’t mind it I asked for something else again got replied back in same tone, while paying on drive thru I paid through cash the guy at the drive thru literally hand me the change throwing them from way above my hand was, like seriously is this the way you behave with your customers. You talk like this and then instead of being sorry about it you throw tantrums to them, like seriously. Whoever is supposed to take action against it should do it as I’ve mentioned the date time and incident it was a healthy guy with specs they should never be into customer services if they bheave with customers like this each and every person would go unhappy and irritated if the staff bheave like this with the customers.
Atmosphere: 1
Food: 4
Service: 1
Jarman Ghangas
👌🏻
Atmosphere: 4
Food: 4
Service: 4
Dexter Thorpe
Spicy 🥵
Atmosphere: 4
Food: 5
Service: 5
Marion Scullion
Friendly fast today
Atmosphere: 5
Food: 5
Service: 5
Andrew Veinotte
The timbits were great! Thanks a bunch.
Atmosphere: 5
Food: 5
Service: 5
Brian Dennison
The coffee is still the same, if you liked it before, you'll still like it. The food has gone downhill, they tend to sluff off the old veggies onto drivethru orders. Brown lettuce, soggy tomatoes, cheap on the mayo or bacon etc. All the store I've been to in NS and Ont are so dirty, I'm surprised they haven't been shut down. Food bits all over the floor, behind the counter and around the tables. I get that things get busy but you can tell when food has been sitting for days and when it was dropped recently that day. Do better Tim Hortons, youre reputation is tanking quickly.
Atmosphere: 2
Food: 4
Service: 3
Rajdeep Kaur
Everytime we came here they never have bowl like every single time this is hilarious like why are u open. Such a bad service.
Bakshi R Singh
Nice food. Did breakfast here before long trip. Highly recommended
Atmosphere: 5
Food: 5
Service: 5
Steve Timmons
Best Tim Hortons in Truro, NS
Rithik S
Glenda deserves a raise. Best customer service in Truro
When I entered the store I was met with a warm welcome and lots of smiles the staff is very friendly, very polite and very helpful. Always excited to come back to this tim Hortons. 😁
Cathy Fleming
Drive thru, got my free coffee this morning. Nice friendly customer service at the speaker & the window. Great service. Great tasting coffee guys thanks 😊 😋 👍👍
Seb Wu
I went here today and saw a physical altercation happening outside, I then go inside and the cash register scanner did not work for my points app, I then have to go to the other register, which took lots of time for me to get served. My girlfriend and I had coffee that wasn’t full all the way, and when she opened her sandwich the top bun was burnt and frail, like an aborted fetus. IT BARELY COVERED THE SAUSAGE! No lie. One worker was very suspicious with our iced coffees, he took them behind the counter before serving them to us, and we feel real funny now. The lady who served me was nice though, and the wrap I had was not bad. Still won’t be coming back though, do better Tim’s…
Andrea Zarate
It’s a place with a great attitude, has a great welcoming atmosphere, everyone is polite and they have a really fast environment, always smiling and the food has a great quality
Worst customer service ever, they don’t know how to treat their customers. Rude arrogant staff talking in an aggressive and agitated tone with customer who just wants a cup of coffee, while listening to them you don’t even want there service or products.
It was thrusday September 18 10:40 at the drive thru ordered a coffee for myself the staff replied me in an aggressive and agitated tone but I didn’t mind it I asked for something else again got replied back in same tone, while paying on drive thru I paid through cash the guy at the drive thru literally hand me the change throwing them from way above my hand was, like seriously is this the way you behave with your customers. You talk like this and then instead of being sorry about it you throw tantrums to them, like seriously.
Whoever is supposed to take action against it should do it as I’ve mentioned the date time and incident it was a healthy guy with specs they should never be into customer services if they bheave with customers like this each and every person would go unhappy and irritated if the staff bheave like this with the customers.
Atmosphere: 1
Food: 4
Service: 1
👌🏻
Atmosphere: 4
Food: 4
Service: 4
Spicy 🥵
Atmosphere: 4
Food: 5
Service: 5
Friendly fast today
Atmosphere: 5
Food: 5
Service: 5
The timbits were great! Thanks a bunch.
Atmosphere: 5
Food: 5
Service: 5
The coffee is still the same, if you liked it before, you'll still like it. The food has gone downhill, they tend to sluff off the old veggies onto drivethru orders. Brown lettuce, soggy tomatoes, cheap on the mayo or bacon etc. All the store I've been to in NS and Ont are so dirty, I'm surprised they haven't been shut down. Food bits all over the floor, behind the counter and around the tables. I get that things get busy but you can tell when food has been sitting for days and when it was dropped recently that day. Do better Tim Hortons, youre reputation is tanking quickly.
Atmosphere: 2
Food: 4
Service: 3
Everytime we came here they never have bowl like every single time this is hilarious like why are u open. Such a bad service.
Nice food. Did breakfast here before long trip. Highly recommended
Atmosphere: 5
Food: 5
Service: 5
Best Tim Hortons in Truro, NS
Glenda deserves a raise.
Best customer service in Truro
Restaurantji Recommends
When I entered the store I was met with a warm welcome and lots of smiles the staff is very friendly, very polite and very helpful. Always excited to come back to this tim Hortons. 😁
Drive thru, got my free coffee this morning. Nice friendly customer service at the speaker & the window. Great service. Great tasting coffee guys thanks 😊 😋 👍👍
I went here today and saw a physical altercation happening outside, I then go inside and the cash register scanner did not work for my points app, I then have to go to the other register, which took lots of time for me to get served. My girlfriend and I had coffee that wasn’t full all the way, and when she opened her sandwich the top bun was burnt and frail, like an aborted fetus. IT BARELY COVERED THE SAUSAGE! No lie. One worker was very suspicious with our iced coffees, he took them behind the counter before serving them to us, and we feel real funny now. The lady who served me was nice though, and the wrap I had was not bad. Still won’t be coming back though, do better Tim’s…
It’s a place with a great attitude, has a great welcoming atmosphere, everyone is polite and they have a really fast environment, always smiling and the food has a great quality
Fun time
Atmosphere: 5
Food: 5
Service: 5
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