Coffee was lukewarm and the food order was incorrect.
Atmosphere: 2
Food: 2
Service: 3
Emma Miles
Friendly staff.
Atmosphere: 4
Food: 4
Service: 4
T
I ordered steeped tea and i get terrible one. This is not first time. It tastes like water and cream in it no sugar even I ordered double double. It tastes like someone put a tea bag in some water for 5 seconds and then took it out. I went there today around 7.30pm with hope to get good tea but get the same results.
Raghav Bhatia
Staff doesn't know that the food they have contains egg or not
Atmosphere: 5
Food: 1
Service: 2
Raymond Myers
Food was hot and service friendly.
Atmosphere: 5
Food: 5
Service: 5
Shawn
Poor customer service
Atmosphere: 2
Food: 1
Service: 1
Brad Landry
Not a good place, I try to stay away. Every once in a while ,I will try and grab a coffee on the road. Everytime I get mad at myself that I tried again!
Atmosphere: 1
Food: 1
Service: 1
Dave Olding
Good store, Friendly staff. Quick service. Best Tim's in Truro I think.
Atmosphere: 4
Food: 5
Service: 4
TrueLine Construction
Wrong order.. and it was only one item.. explained it was the wrong order, they argued with me. They didnt give back my change. So I asked for it, he then asked me how much I paid him so he could give back the change...
This Tim Horton's has gone so far down hill it isn't even funny.
Atmosphere: 1
Food: 1
Service: 1
Sehajpal Singh
I ordered a medium steep tea 3 sugar but I end up with no sugar in the tea. 25 Nov 2024 10:50am
Atmosphere: 1
Food: 1
Service: 1
Amber Davidson
I just went through the drive thru , when I got to the window I said hello to the worker, who did not respond, they continued to have a conversation in another language with another worker, he handed me my beverage and I said thank you, to which again he did not say a word to me but again continued his conversation in another language with a coworker. I am not impressed at all with how the customer service has gone down hill at this location! Although this is my first time posting about a negative experience here, it was certainly not the first time I have encountered this.
Atmosphere: 2
Food: 3
Service: 1
Alyssa Gouchie
Very disappointed this evening when I came through and got 3 bagels, 2 of which I paid over a dollar for cream cheese on, and this is what I recieved for cream cheese, the saddest amount of cream cheese I’ve ever had on a bagel from Tim Hortons, French vanilla tastes like water, won’t be returning to this Tim Hortons again, huge waste of my money. Over 2$ in cream cheese and both bagels looked the same. Don’t waste your time going to this Tim Hortons.
Food: 2
Service: 3
Analen Galvan
We were ordering at the drive thru around 5:30pm today and while taking our orders we can hear the girl order taker laughing and another guy take my order again and still you can hear them laughing out loud, then a moment of silent ( i think they both turned off their headset), then another girl confirmed my order, I wonder whats going on? Maybe they're enjoying their shift but its not proper to laugh while you're taking orders, I just felt it was rude, and not a good manner when you're doing your job especially if you're dealing with customer service job. And worst they don't even apologize!
Coffee was lukewarm and the food order was incorrect.
Atmosphere: 2
Food: 2
Service: 3
Friendly staff.
Atmosphere: 4
Food: 4
Service: 4
I ordered steeped tea and i get terrible one. This is not first time. It tastes like water and cream in it no sugar even I ordered double double. It tastes like someone put a tea bag in some water for 5 seconds and then took it out. I went there today around 7.30pm with hope to get good tea but get the same results.
Staff doesn't know that the food they have contains egg or not
Atmosphere: 5
Food: 1
Service: 2
Food was hot and service friendly.
Atmosphere: 5
Food: 5
Service: 5
Poor customer service
Atmosphere: 2
Food: 1
Service: 1
Not a good place, I try to stay away. Every once in a while ,I will try and grab a coffee on the road. Everytime I get mad at myself that I tried again!
Atmosphere: 1
Food: 1
Service: 1
Good store, Friendly staff. Quick service. Best Tim's in Truro I think.
Atmosphere: 4
Food: 5
Service: 4
Wrong order.. and it was only one item.. explained it was the wrong order, they argued with me. They didnt give back my change. So I asked for it, he then asked me how much I paid him so he could give back the change...
Atmosphere: 1
Food: 1
Service: 1
Fun time
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This Tim Horton's has gone so far down hill it isn't even funny.
Atmosphere: 1
Food: 1
Service: 1
I ordered a medium steep tea 3 sugar but I end up with no sugar in the tea.
25 Nov 2024
10:50am
Atmosphere: 1
Food: 1
Service: 1
I just went through the drive thru , when I got to the window I said hello to the worker, who did not respond, they continued to have a conversation in another language with another worker, he handed me my beverage and I said thank you, to which again he did not say a word to me but again continued his conversation in another language with a coworker. I am not impressed at all with how the customer service has gone down hill at this location! Although this is my first time posting about a negative experience here, it was certainly not the first time I have encountered this.
Atmosphere: 2
Food: 3
Service: 1
Very disappointed this evening when I came through and got 3 bagels, 2 of which I paid over a dollar for cream cheese on, and this is what I recieved for cream cheese, the saddest amount of cream cheese I’ve ever had on a bagel from Tim Hortons, French vanilla tastes like water, won’t be returning to this Tim Hortons again, huge waste of my money. Over 2$ in cream cheese and both bagels looked the same. Don’t waste your time going to this Tim Hortons.
Food: 2
Service: 3
We were ordering at the drive thru around 5:30pm today and while taking our orders we can hear the girl order taker laughing and another guy take my order again and still you can hear them laughing out loud, then a moment of silent ( i think they both turned off their headset), then another girl confirmed my order, I wonder whats going on? Maybe they're enjoying their shift but its not proper to laugh while you're taking orders, I just felt it was rude, and not a good manner when you're doing your job especially if you're dealing with customer service job. And worst they don't even apologize!
Service: 1
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