Ordered a 6 piece chicken strip basket today, every single strip was the size of a chicken nugget and very overcooked. It looked like 3 strips that were cut in half and passed off as 6.
Donna Munro
I’ve been to many DQ’s and this location gives considerably smaller portions On more than 1 occasion there are dirty tables even when it isn’t busy They don’t place much importance on cleanliness
Atmosphere: 1
Food: 1
Service: 1
Jane Kelley
I realize we were probably annoying while ordering, not on purpose though. After you spoke perfect English through the ordering process, it didn't go unnoticed when you spoke French and then looked at us. The ice that you put in the cup, didn't help the warm flat soda. I gave it a 2 because my son liked his fries.
Atmosphere: 2
Food: 3
Service: 1
Thuong Nguyen
Feedback on Unsatisfactory Service
I am writing to express my disappointment regarding the service my child and I received at Daily Queen Grill and Chill
During our order, a staff member treated us disrespectfully by carelessly throwing a paper cup onto the counter for my son to get water while he was ordering hamburgers.
This behavior was not only unprofessional but also disrespectful, especially considering that my child was present. Such an attitude created an uncomfortable experience for both of us, which is not what I expect when visiting a service establishment.
I sincerely hope that measures will be taken to improve staff conduct, ensuring that all customers, particularly children, receive the respectful and attentive service they deserve. I believe that respect and care for customers are essential components of any service industry.
Atmosphere: 1
Food: 5
Service: 1
Cory Doucette
The establishment in question has consistently demonstrated subpar performance in terms of customer service and food quality. The staff exhibits a lack of friendliness and customer service etiquette, often interrupting customers mid-order and failing to provide basic courtesies such as greetings or farewells. Furthermore, the food preparation practices are concerning, with instances of microwaved burgers and sloppily made desserts. It is advisable to avoid this establishment due to its persistent shortcomings.
Food: 1
Recommended dishes: Pumpkin Pie Blizzards
Darren
Worst burger I ever had. The bun was super soggy and the burger was dripping with grease. If that was my first experience with DQ, I would never be back, thankfully I know that isnt the case due to other DQs in the province
Atmosphere: 4
Food: 2
Service: 4
grace deveau
Quite expensive for two...
Atmosphere: 3
Food: 4
Service: 4
Carla Bellamy
This place was so filthy I’m surprised the inspectors haven’t shut them down. I wish I could add pictures I took of the outrageous amount of dirt in the window sills along with the sticky seats and ice cream splattered up the wall that has clearly been there a long time. ?
Atmosphere: 1
Food: 3
Service: 1
Ray McLennan
Could not get to pop machine because a ladder left in the way and tables were dirty. Tons of staff but they seemed more interested in chatting in their language that serving people or cleaning
Atmosphere: 1
Food: 3
Service: 3
Hal Gross
They didn't start preparing my order until I arrived. It was supposed to be ready when I arrived. It was a very tasty burger and onion rings. Haven't been to a Dairy Queen in awhile but I will be back.
Drive through for scrumptious peanut buster parfait. Never disappoints
Parking: Ar least 30 and never full plus street parking free
Wheelchair accessibility: No barriers. Ramp, wide doors and aisles plus drive through
Food: 5
Service: 5
Mike Oconnell
Big improvements from the past.
Kid-friendliness: We seen kids having fun, and icecream.
Wheelchair accessibility: Nice ramps
Atmosphere: 4
Food: 5
Service: 5
marta a
We ordered. Poutine and was told the fries were weighted out and it container had less then 20 fries on it. $6 and got nothing horrible instead of them filling it. They stood and argued to us
Atmosphere: 1
Food: 1
Service: 2
Nidia Masse
Horrible rude service. Asked to have fudge on the side. I was told they can not do that. A second associate approached and reiterated that management would not allow them to serve the sauce on the side. There are no local workers and I call discrimination as other all Dairy Queen’s that I have been to have served fudge on the side.We walked out. Not giving them our business. So rude.
Karen Doucette
The staff are not very friendly. Their customer service is beyond poor.
Ordered a 6 piece chicken strip basket today, every single strip was the size of a chicken nugget and very overcooked. It looked like 3 strips that were cut in half and passed off as 6.
I’ve been to many DQ’s and this location gives considerably smaller portions
On more than 1 occasion there are dirty tables even when it isn’t busy
They don’t place much importance on cleanliness
Atmosphere: 1
Food: 1
Service: 1
I realize we were probably annoying while ordering, not on purpose though. After you spoke perfect English through the ordering process, it didn't go unnoticed when you spoke French and then looked at us. The ice that you put in the cup, didn't help the warm flat soda. I gave it a 2 because my son liked his fries.
Atmosphere: 2
Food: 3
Service: 1
Feedback on Unsatisfactory Service
I am writing to express my disappointment regarding the service my child and I received at Daily Queen Grill and Chill
During our order, a staff member treated us disrespectfully by carelessly throwing a paper cup onto the counter for my son to get water while he was ordering hamburgers.
This behavior was not only unprofessional but also disrespectful, especially considering that my child was present. Such an attitude created an uncomfortable experience for both of us, which is not what I expect when visiting a service establishment.
I sincerely hope that measures will be taken to improve staff conduct, ensuring that all customers, particularly children, receive the respectful and attentive service they deserve. I believe that respect and care for customers are essential components of any service industry.
Atmosphere: 1
Food: 5
Service: 1
The establishment in question has consistently demonstrated subpar performance in terms of customer service and food quality. The staff exhibits a lack of friendliness and customer service etiquette, often interrupting customers mid-order and failing to provide basic courtesies such as greetings or farewells. Furthermore, the food preparation practices are concerning, with instances of microwaved burgers and sloppily made desserts. It is advisable to avoid this establishment due to its persistent shortcomings.
Food: 1
Recommended dishes: Pumpkin Pie Blizzards
Worst burger I ever had. The bun was super soggy and the burger was dripping with grease. If that was my first experience with DQ, I would never be back, thankfully I know that isnt the case due to other DQs in the province
Atmosphere: 4
Food: 2
Service: 4
Quite expensive for two...
Atmosphere: 3
Food: 4
Service: 4
This place was so filthy I’m surprised the inspectors haven’t shut them down. I wish I could add pictures I took of the outrageous amount of dirt in the window sills along with the sticky seats and ice cream splattered up the wall that has clearly been there a long time. ?
Atmosphere: 1
Food: 3
Service: 1
Could not get to pop machine because a ladder left in the way and tables were dirty. Tons of staff but they seemed more interested in chatting in their language that serving people or cleaning
Atmosphere: 1
Food: 3
Service: 3
They didn't start preparing my order until I arrived. It was supposed to be ready when I arrived. It was a very tasty burger and onion rings. Haven't been to a Dairy Queen in awhile but I will be back.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Deluxe Bacon Cheeseburger 7 Meal Deal, Onion Rings
Restaurantji Recommends
Drive through for scrumptious peanut buster parfait. Never disappoints
Parking: Ar least 30 and never full plus street parking free
Wheelchair accessibility: No barriers. Ramp, wide doors and aisles plus drive through
Food: 5
Service: 5
Big improvements from the past.
Kid-friendliness: We seen kids having fun, and icecream.
Wheelchair accessibility: Nice ramps
Atmosphere: 4
Food: 5
Service: 5
We ordered. Poutine and was told the fries were weighted out and it container had less then 20 fries on it. $6 and got nothing horrible instead of them filling it. They stood and argued to us
Atmosphere: 1
Food: 1
Service: 2
Horrible rude service. Asked to have fudge on the side. I was told they can not do that. A second associate approached and reiterated that management would not allow them to serve the sauce on the side. There are no local workers and I call discrimination as other all Dairy Queen’s that I have been to have served fudge on the side.We walked out. Not giving them our business. So rude.
The staff are not very friendly. Their customer service is beyond poor.
Atmosphere: 1
Food: 2
Service: 1
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