Subway

100 Borden Dr Unit #21, Yellowknife
(867) 920-2700

Recent Reviews

Sort by
Shed Cast

SOOOOO MEATBALL BOY TOLD ME THE TOASTER WAS BROKEN WHILE HE WAS LAUGHING IT UP ON HIS PHONE

Abhi Sethi

The employee D. Kay is very rude. I went to get my sub, and even if I order using the app and have all the veggies and sauces mentioned, she still did not follow it and mix everything. Then she showed attitude, stating that it’s too much to handle. She should only be working in the back, not in the front, as she lacks customer service skills. She never greets and always has this angry face. On the contrary, the older woman was pretty nice and was handling the order first, but then she took over and ruined it.

GURINDER SINGH

Worst subway in town and terrible customer service by one of their employee who doesn’t even know how to talk. Every time I order from here always something is wrong it’s clearly visible in their food that they don’t follow standards of subway. Terrible service with terrible food. And when I said that you put very less veggies she said in very rude tone that you should mention to put veggies on side really I mostly order from downtown subway but they were close and moreover sandwiches from downtown subway are much better than this terrible restaurant.

Sanket

I ordered chicken salad bowl And its very well prepared by guy working near 10pm today. Thanks boss never got that good service here before.

Parush Saini

Komal was so kind and generous while serving. Exactly how someone should serve your food with positive energy. Kudos to her✨

Atmosphere: 5

Food: 5

Service: 5

Olivia Wilson

“I had an exceptional experience with Komal at Subway today! I ordered the Chicken Shawarma sub, and she went above and beyond to make sure everything was perfect. Her friendly attitude and attention to detail made the meal even better. It’s rare to find someone so dedicated to customer service, and Komal truly made my day. Highly recommend visiting this location if you’re looking for great food and a warm, welcoming experience. Thank you, Komal!”

Atmosphere: 5

Food: 5

Service: 5

Ayesha Aman

Today I ordered two footlong subs from this location, and I was disappointed to find that they were served cold. When I called to discuss this issue, the employee struggled to understand me, and my request to speak to a supervisor was dismissed.
When I finally reached someone else, he was not only unhelpful but also lacked basic courtesy, failing to offer any resolution or even apology for my experience and telling me I could order again next time for a better experience. I was explaining my issue, but he simply hung up on me to talk to a colleague. This is frustrating—why would I consider ordering again if my current experience was so poor? I hope you can address these service issues, as this is not the standard I expect from Subway.This level of service is unacceptable, and I’m hoping it will help in improving customer satisfaction in the future.
Customers deserve respectful and helpful interactions. I hope you will take this feedback seriously.
I believe your employees need better training in customer service and how to handle complaints effectively.

Atmosphere: 1

Food: 1

Service: 1

Matthew Gerad Haughian

For the second time at this same location, our coupons were not honored. Moreover, they made one of our sandwiches wrong and then charged us the price of the higher sandwich when I wanted the cheaper one.
Ridiculous.

Atmosphere: 1

Food: 3

Service: 1

José Luis Domínguez Mendoza

Very good deal

Atmosphere: 5

Food: 5

Service: 5

Mahesh Arora

I visited the store at around 7:30 pm and the girl her name is DK , i asked her at what time you open the restaurant and she replied me rudely go and check in the front door . This is the way you guys are treating the customer.

Jeff Hare

Not the best....All the veggies looked like they were made up a few days ago and left in the fridge. Wilted, soft, and mushy.Bread was not much better.It was edible but not really good.

Atmosphere: 3

Food: 2

Service: 5

Monster (monstercreation)

Wish I could give this place 0 stars, after giving up on subway because of the consistent bad food I gave it one more chance. After toasting my sub I waited 10 minutes for the server to walk away then come back and make doordash orders. Got a mountain of welted clearly old lettuce and added mozzarella, was told it would be a bit extra, turns out “a bit” is 7$ for 3 slices of tasteless frozen mozzarella. My toasted sub was freezing cold and tasteless other then the 3lbs of salt and pepper that was on it. Terrible restaurant for a terrible chain.

Atmosphere: 1

Food: 1

Service: 1

Nandana Prasad

Brisket sub sandwich was delish.

Atmosphere: 5

Food: 5

Service: 5

Nathan Hamm

This subway needs security too many homeless drunks making everyone uncomfortable

Majid Akbary

All was

Atmosphere: 3

Food: 4

Service: 4

Loading...