Sushi Cafe
5309 Franklin Ave, Yellowknife
(867) 920-0776
Recent Reviews
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My husband was sent to yellowknife last week for a 3 days of work. Came to this restaurant wednesday night,he ordered sashimi and chicken teriyaki. Went straight to his airbnb, he didnt it anything after that, he was supposed to go to bed when he suddenly starts vommiting like none stop, he was so weak and couldnt even have the ability to drove himself to the hospital. The doctors said he got food poisoned!
Please be cautious on what you are serving to your costumers,please be mindful and practice food and safety standards.
This restaurant doesnt even deserve a 1 star because of what happened to my husband,rather i just wanted to let everyone know and to be aware.
A great surprise near Capital Suites. Pleasant service, good food, good value. I look forward to my next visit.
Atmosphere: 5
Food: 5
Service: 5
I'm a patient person. I've been a server and a waitress myself, I worked customer service for a while in my past, but this place drove me crazy.
My partner and I came here for dinner even a little before 6 pm.
He asked about how things work here and got a sloppy reply from the waitress.
We then started thinking about what to order, the waitress came back and we asked for like a couple more minutes to figure out what we wanted.
We had our order ready in the following two minutes.
Five go by, no one's coming. The tables around are being served and (partly) cleaned (they were floating around the place as if they didn't know where to be, the two waitresses).
Ten minutes go by, we start looking around and talking, keeping the menu on the side to indicate that we're ready for ordering.
Fifteen minutes (I'm not joking when I say it took this long when we only asked for a couple of minutes) go by and she finally approaches, saying "oops, I forgot about you guys. Are you ready to order now?"
We were flabbergasted. It can happen (although I have no idea how, when the dining area is that small and not all tables were filled), but apologise properly then, no?
Our order was edamame, salmon maki, and one of the combos - beef on rice and California rolls on the side. Literally we've ordered that before in different places and our food was fresh and ready in no time.
It took them THIRTY MINUTES to bring our our edamame (for those who don't know, edamame cooks in about 5 minutes, you sprinkle it with salt, and voilà). EVEN PEOPLE WHO CAME AFTER US WERE BEING SERVED FOOD - and their orders seemed to be bigger, too.
At 7:15 pm we got served the rest of our food when I had made eye contact with the server and she rushed into the kitchen as if she would have forgotten about us once more. No apologies for an hour wait at all. We were going to leave in the next five minutes if our food would not have come.
It wasn't the freshest, it wasn't beautifully presented, it was definitely not worth an hour and a half of our evening.
What really got us was the other people who came in later than we did, getting food first although ours was just that simple and we had been there for AGES.
We got the sloppiest and most careless apology, and that's when we learned to never go there again. The worst dining experience I have ever had.
If you're busy or the food is taking longer, you should KINDLY address that with the customer, offer water refill or something... All of that is understandable. But this was one hell of an experience... Never again.
And, hey, the picture I took and posted here was not taken after we touched the food. This is how we got it, the fork was basically tossed there in between the plates, too. Was it worth the wait? Now you tell me....
Arrival: around 5:50 pm
Order taken: 6:15 pm
EDAMAME received: 6:30 pm
Rest of the order received: 7:15 pm
Food finished: 7:25
Paid and left never to return: 7:30 pm
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: California Roll
Enjoy it the food, the service, the friendly smiles and laughter. Such a great restaurant ? sadly I forgot to take pictures.
Atmosphere: 5
Food: 5
Service: 5
It was soo delicious we didn't have time to take the first one. Great food and great services I'd be coming back again that's for sure no doubt about
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Roll, Chicken Fried Rice Ginger Beef Shrimp Tempura, Roll
Really friendly service and delicious food! There are vegan options as well. We ordered the King Pao tofu and some veggie sushi. Everything was really fresh.
Vegetarian options: Vegetarian and vegan options, including tofu dishes stir fry and sushi.
Atmosphere: 5
Food: 5
Service: 5
It is recommended that everyone do not go! He wrote that it would be open at 12:00, so we rushed there in the middle of winter, and when we waited until 12:01, we saw someone in the store, but they didn't open the door, and even after knocking on the door several times, they ignored it! I called three times and didn't get through until 12:07. The first time I said hello, I didn't answer. The second time I got through, I was told that I would have to wait a little longer before the door would open! It was too cold and we were not allowed to wait inside, so we decided not to wait. I don’t think a restaurant that keeps its word would taste good.
Atmosphere: 1
Food: 1
Service: 1
Low end sushi restaurant with dated decor but cozy atmosphere. Decided to give it a shot and I was deeply disappointed. Took forever to get water which was never refilled. I was just by myself and three other larger tables were served before me. I ordered the miso soup and the combo A, a variety of ngiri and a California roll, nothing crazy. Soup took forever to come out. The tamago was clearly frozen and the nori was dry and chewy, likely because the rice was dry and chewy. Try your luck here, but I won't be back again.
Atmosphere: 2
Food: 1
Service: 1
The Hong Kong noodle is super yum! Recommend.
Atmosphere: 5
Food: 5
Service: 5
Parking: Street parking is free on weekends and after 5pm weekdays.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Cheating on tips, they charge tips already but will not tell
Service: 1
The only sushi place to go in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Roll and Dynamite Roll, Roll, Salmon Sashimi, Fried Rice Chicken & Lemon Chicken
The food was delicious
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mix Tempura
Forced to charge 15% tips, without prior notice, the food is very bad
This is more like a Chinese restaurant which offers sushi.
I ordered the 8 piece assorted sashimi combo and it took an hour and a half to get the hot mess in the pic.
Service: 1
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