The host is quit nice and they do put lots of effort into their hotpot.This restaurant is decent and we will surely go back on next KY visits.
Google user
The host is quit nice and they do put lots of effort into their hotpot. This restaurant is decent and we will surely go back on next KY visits.
Eric Tse
It is good to have hotpot in such weather. The owner gave me deep fried arctic fish as complimentary.
Mary Beckett
Nice food, very friendly and helpful staff
Christopher D Archibald
Loved the staff and the food was very good as well
Peter G
This is a great place but it can be terrible too. It depends on who is working there the day you go.
dale Thomas
Great staff good prices good food
Selina Chow
Nice and friendly staff
Tzu-Hsuan Lin
Very friendly and tasty family-owned hot pot restaurant. At first I was suspicious because the review was not as good (for some reason only three stars), but I was glad that I gave it a try! I would recommend to order the spicy soup base with spice aside so you can choose how spicy you would like it to go. The fried white fish is a must try! Some people complaint that they cannot speak English, but their menu is in English and it’s very clear how to order! Their iPad menu is very user-friendly. As long as you have experience making online order, it’s the same - click the item you want and it goes to the shopping cart and show you the total of money you order. Most importantly, I lost my phone there with all of my cards and driver license inside, the owners helped me find it and were very understanding how panicky I was. Sincerely recommended!
Joel Thomas
Excellent spot. Clean and well maintained, extremely fast service and very good food. Can be a little expensive, but definitely one of the best places to eat in town.
Service was unbelievably horrible!!!! They spoke only Chinese!!! because we had one Chinese speaker in our group. Even though i talked to English to server and the owner they responded in Chinese and they don’t even see me!! I felt so much ignored by them! Am I customer here? At first we thought they just not familiar with English but we saw the server was talking to another customers in English!! I can’t believe it. And there was machine for the menu, we should choose the ingredient for hotpot. But they didn’t explain anything and just go somewhere!! And the server didn’t come back so we WALKED to them to ask about it!!!! And they made a mistake and they asked us to choose the menu that we ordered in the machine again. After all they overcharged us and we paid it!! One of our friends knew that something is wrong so we came back to restaurant and asked for the refund of extra charging. Yes they did for us but there was NOT any apology for the mistake!!!!! Any sorry!!! And me and my friend didn’t paid tips because of lots of reasons in services. While they were making a refund, they asked us to pay tips!! How can they ask for the tips? And it was my first time to not paying tips in my life. They even tried to teach us. Seriously unbelievable service!!And the more important thing is the taste was also sucks. I’ve never tasted such a bad soup. It was tasteless hahahahJust please don’t goI don’t understand why they are so confidence and NEVER SAY SORRYWe hope this restaurant is closed forever???
Naledi Ndlovu
When we arrived it was quite good but the service was terrible. The workers didn't understand English at all and that made it really hard to communicate. The food was blunt and barely had flavour except their honey garlic chicken. One of the workers even shouted at us while we were trying to figure out what was the problem with our bill and I didn't appreciate that at all!My recommendation is low for this
Monica Chen
-Extremely overpriced food with small portions!-The soup base tasted like water.-Extremely lack in service, they don’t even provide tap water to drink, and almost no service during our meal.-When we went paying for our meal, the owner of the restaurant just handed us the post machine (with a hidden 18% service fee included)! We thought the price was ridiculous so we asked for the receipt, then he started lying to us saying that all restaurants in this town charges this fee mandatorily.-This is a real ridiculous restaurant, avoid it if you don’t want your wonderful day ruined.
Aliaska Flavia
Everything was absolutely tasteless and the amount of food that was given can not justify the price. Could only fool tourist.
The host is quit nice and they do put lots of effort into their hotpot.This restaurant is decent and we will surely go back on next KY visits.
The host is quit nice and they do put lots of effort into their hotpot. This restaurant is decent and we will surely go back on next KY visits.
It is good to have hotpot in such weather. The owner gave me deep fried arctic fish as complimentary.
Nice food, very friendly and helpful staff
Loved the staff and the food was very good as well
This is a great place but it can be terrible too. It depends on who is working there the day you go.
Great staff good prices good food
Nice and friendly staff
Very friendly and tasty family-owned hot pot restaurant. At first I was suspicious because the review was not as good (for some reason only three stars), but I was glad that I gave it a try! I would recommend to order the spicy soup base with spice aside so you can choose how spicy you would like it to go. The fried white fish is a must try! Some people complaint that they cannot speak English, but their menu is in English and it’s very clear how to order! Their iPad menu is very user-friendly. As long as you have experience making online order, it’s the same - click the item you want and it goes to the shopping cart and show you the total of money you order. Most importantly, I lost my phone there with all of my cards and driver license inside, the owners helped me find it and were very understanding how panicky I was. Sincerely recommended!
Excellent spot. Clean and well maintained, extremely fast service and very good food. Can be a little expensive, but definitely one of the best places to eat in town.
Restaurantji Recommends
Service was unbelievably horrible!!!! They spoke only Chinese!!! because we had one Chinese speaker in our group. Even though i talked to English to server and the owner they responded in Chinese and they don’t even see me!! I felt so much ignored by them! Am I customer here? At first we thought they just not familiar with English but we saw the server was talking to another customers in English!! I can’t believe it. And there was machine for the menu, we should choose the ingredient for hotpot. But they didn’t explain anything and just go somewhere!! And the server didn’t come back so we WALKED to them to ask about it!!!! And they made a mistake and they asked us to choose the menu that we ordered in the machine again. After all they overcharged us and we paid it!! One of our friends knew that something is wrong so we came back to restaurant and asked for the refund of extra charging. Yes they did for us but there was NOT any apology for the mistake!!!!! Any sorry!!! And me and my friend didn’t paid tips because of lots of reasons in services. While they were making a refund, they asked us to pay tips!! How can they ask for the tips? And it was my first time to not paying tips in my life. They even tried to teach us. Seriously unbelievable service!!And the more important thing is the taste was also sucks. I’ve never tasted such a bad soup. It was tasteless hahahahJust please don’t goI don’t understand why they are so confidence and NEVER SAY SORRYWe hope this restaurant is closed forever???
When we arrived it was quite good but the service was terrible. The workers didn't understand English at all and that made it really hard to communicate. The food was blunt and barely had flavour except their honey garlic chicken. One of the workers even shouted at us while we were trying to figure out what was the problem with our bill and I didn't appreciate that at all!My recommendation is low for this
-Extremely overpriced food with small portions!-The soup base tasted like water.-Extremely lack in service, they don’t even provide tap water to drink, and almost no service during our meal.-When we went paying for our meal, the owner of the restaurant just handed us the post machine (with a hidden 18% service fee included)! We thought the price was ridiculous so we asked for the receipt, then he started lying to us saying that all restaurants in this town charges this fee mandatorily.-This is a real ridiculous restaurant, avoid it if you don’t want your wonderful day ruined.
Everything was absolutely tasteless and the amount of food that was given can not justify the price. Could only fool tourist.
Poor service